ActiveCampaign vs AassistChat

The ActiveCampaign app keeps you connected to your customers, not your computer. In a mobile society, if you're not able to run your business in the way your customers live their lives, you’re missing the mark. The ActiveCampaign mobile app keeps your most important data (and your business’s pulse) at your fingertips. A streamlined, intuitive interface lets you easily review important campaign and automation performance metrics whenever you want, and the built-in CRM lets users manage their entire sales team and pipeline from the field. Whether you’re a solopreneur or enterprise, the ActiveCampaign mobile app lets businesses of all sizes manage their business how (and where and when) they want. What you can do with the ActiveCampaign app: MARKETING REPORTS AND ANALYTICS Easily track your most important marketing campaigns and automations with detailed performance metrics like opens, click throughs, link performance, generated revenue, and A/B tests. CRM & SALES AUTOMATION The ActiveCampaign app has everything you need for the salesperson on-the-go. Review detailed lead and B2B activity, create and manage deals, make calls, and get push notifications while you’re in the field. CONTACTS & LEAD MANAGEMENT Dive into individual contact records to view the personal details and account activity of your leads and contacts, including those imported from popular integrations like Gmail and Outlook. Manage deals, lists, tags, and add notes in-app. Call or email contacts directly from their contact page — or connect to your existing app to send SMS messages. About ActiveCampaign: ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 180,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 750+ pre-built automations that combine transactional email and email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 70% of ActiveCampaign's customers use its 870+ integrations including Microsoft, Shopify, Square, Facebook and Salesforce. ActiveCampaign scores higher in customer satisfaction than any other solution in Marketing Automation, CRM and E-Commerce Personalization on G2.com and is the Top Rated Email Marketing Software on TrustRadius. Pricing starts at just $9/month. Start a free trial at ActiveCampaign.com. If you enjoy using ActiveCampaign, we’d appreciate a review. If something’s not working right, or you have a great idea you’d like to share, we’d love to hear from you at app-feedback@activecampaign.com. Note: The ActiveCampaign app requires a paid ActiveCampaign account.

AassistChat is the agent app for teams that support customers across many websites. Everything that arrives from your sites lands in one place, on your phone, the moment it happens. ONE INBOX FOR EVERY WEBSITE See every conversation across all the sites you are assigned to, newest first, with the website marked on each row. Narrow to a single site when you need to focus. Filters keep the words your team already uses: Waiting, My open, Transferred to me, Unresolved and All resolved, with resolved chats split into those closed by an agent and those closed automatically. KNOW WHO IS THERE A visitor's presence shows on every conversation as it changes, so you can tell who is still on the site and who has gone quiet before you reply. The live board groups everyone on your websites by site and by page, opens to show who is on each page, and lets you start a chat with an opening line of your choosing. REPLY FAST Type a slash to bring up your saved replies and drop one straight into the message. Attach photos, screenshots or files. Claim, transfer, resolve and reopen conversations, leave internal notes for teammates, and see when another agent is already viewing the same chat. TAKE CALLS Visitors can call you from the website. Calls ring on your phone and can be answered, held, muted, put on speaker or transferred. Minimise a call to keep typing in the same conversation. Call history is kept per site, with recordings where your workspace allows them, and callbacks visitors have requested are marked in the conversation itself. SHARED MAILBOXES Read and reply to your team's mailboxes from the same app. Mailboxes are listed by website with unread counts, so a team with dozens of them can still find the right one. Folders for inbox, sent, drafts, spam, trash and archive. Reply with the original quoted beneath your message, choose which identity you send from, and turn an email into a chat when it needs a live conversation. STAY IN CONTROL Set yourself away when you step out. Block abusive visitors. Look up a contact in your CRM without leaving the chat. See how visitors rated your conversations. Choose whether visitors can call you, everywhere or per website. BUILT FOR REAL WORK Push notifications for new messages and incoming calls. Lists load as you scroll, never all at once. A dropped connection is shown, never hidden, and reconnects on its own. AassistChat is for agents on an AassistChat workspace. Sign in with the email and password your workspace administrator gave you. Administrator tools are on the way.