Comparison

Auto vs UPCIC Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Auto

Manage your insurance policies, payments, and claims conveniently on the go. Access ID cards, request roadside assistance, and submit claims with ease. Stay informed with alerts and paperless document options.

Highlights
  • Policy management
  • Bill payments
  • Automatic payments
  • Roadside assistance requests
  • Glass claim submission
  • Claim status tracking
  • ID card access
Features
Read full description

Stay connected to your insurance anytime, anywhere with the Auto-Owners mobile app. Easily manage your policies, payments, claims and more. • Pay your bills • Set up and manage automatic payments • Request roadside assistance • Submit a glass claim • Check claim status and view claim documents and history • Access your insurance ID cards and policy documents • Get temporary proof of insurance for a newly acquired vehicle • Manage how you receive documents, including paperless options • Update your texting preferences and choose how you receive important alerts

About

UPCIC Mobile

Manage your home insurance policy conveniently from your mobile device. Access policy documents, make secure payments, file and track claims, and locate agents. The app offers a centralized dashboard for all your insurance needs.

Highlights
  • Access policy documents
  • Make payments
  • File and track claims
  • Find an agent
  • Manage settings
  • Paperless options
Features
Read full description

With the Universal Property & Casualty Insurance Company mobile app, you can easily access your policy documents, make payments, file and track claims, find nearby agents and manage many other facets of your home insurance policy with the click of a button! • ACCESS POLICY DOCUMENTS - One-stop shop dashboard houses your crucial documents in one place. • MAKE PAYMENTS - Secure and confidential payment processing system. • FILE & TRACK CLAIMS - Easy filing form with drop down menus and immediate updates. • FIND AN AGENT - Locate your agent’s information or find an agent closest to you. • MANAGE SETTINGS - Go paperless or manage your SMS notifications with a single click.

Screenshots

Auto4 screens
UPCIC Mobile4 screens

Verdict

The call

The clearest difference is rating: Auto at 4.8 against UPCIC Mobile's 4.5. On price, review sentiment, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Auto holds the better App Store score, 4.8 against 4.5. Both are backed by a comparable volume of ratings — 6.8K and 9.2K respectively. Written reviews complicate that: 25% of Auto's written reviews are positive against 27% of UPCIC Mobile's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Auto ships an update every 5 weeks, UPCIC Mobile every 2 months. The most recent releases landed on November 6, 2026 and November 7, 2026 respectively.

Scorecard1 real difference · 9 level
Auto versus UPCIC Mobile: the parameters behind the verdict, then further details
ParameterAutoUPCIC Mobile
PriceFreeFree
Rating4.8 (6.8K ratings) — better4.5 (9.2K ratings)
Positive reviews25.0% of reviews27.1% of reviews — better
Number of ratings6.8K9.2K — better
Update frequencyEvery 5 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.015 — better
Further details — not scored
Size25 MB88 MB
Age rating4+4+
DeveloperAuto-Owners InsuranceUniversal Property & Casualty Insurance Company

Customer experience

Auto

All ratings5,845 ratings
Positive93.9%
Neutral2.2%
Negative3.8%
Written reviews104 reviews
Positive25.0%
Neutral14.4%
Negative60.6%

UPCIC Mobile

All ratings8,996 ratings
Positive88.6%
Neutral2.2%
Negative9.3%
Written reviews140 reviews
Positive27.1%
Neutral10.7%
Negative62.1%

User reviews

Auto

From 6.8K App Store ratings

What we love

  • 👍 Clean and intuitive user interface design
  • 📋 Easy access to policy documents and information
  • 💳 Convenient bill payment functionality
  • 📱 Fingerprint/Face ID authentication available
  • 🎯 Comprehensive policy management in one place

Room to improve

  • 🐛 Persistent login failures and spinning loading screens
  • ❌ Only displays auto policies, not all policy types
  • ⚠️ Frequent app crashes and freezing
  • 📱 Incompatible with older iOS versions and devices
  • 🔄 Requires forced redirects to app from web browser

UPCIC Mobile

From 9.2K App Store ratings

What we love

  • 👍 Easy to navigate
  • 🚀 Responsive app
  • 💡 Useful features like claim filing and payment
  • 👍 Intuitive user experience

Room to improve

  • 🐛 Frequent app crashes
  • 🐛 Uploading issues with documents and photos
  • 🐛 Inaccurate or outdated information
  • 👎 Poor customer service
  • 👎 Difficult to contact a human representative

Bugs and requests

Auto

Reported bugs

16 issues
  • Login page hangs indefinitely with spinning wheel
  • App crashes immediately upon opening
  • Password reset creates infinite loop
  • Account creation fails with vague error messages
  • iOS 14+ compatibility issues
Show 11 more
  • iOS 18 sign-in completely broken
  • App won't update or forces update that breaks functionality
  • Claim status fails to update
  • File upload errors when submitting documents
  • Payment processing fails despite successful submission
  • Autopay doesn't execute on scheduled dates
  • VIN number not recognized when adding vehicles
  • Proof of insurance doesn't update after payment
  • Offline detection shows false positives
  • Agency changes require manual policy deletion/re-addition
  • App requires reinstall to function after updates

Requested features

12 requests
  • Print and export PDF functionality
  • Save documents to files or cloud storage
  • Apple Wallet integration for insurance cards
  • Dark mode option
  • Support for all policy types (home, boat, etc.)
Show 7 more
  • Ability to hide or organize cancelled policies
  • Password manager compatibility (1Password, iCloud Keychain)
  • iPad auto-rotate support
  • Agent-specific app
  • Better password reset and account recovery flow
  • Update autopay settings within app
  • Add new vehicles functionality improvement

UPCIC Mobile

Reported bugs

4 issues
  • App not recognizing account information
  • Unable to delete or archive payment reminders
  • Claim details not visible after submission
  • Inconsistent app behavior after updates

Requested features

4 requests
  • Add option to pay full annual premium
  • Implement recurring payment option
  • Improve in-app payment functionality
  • Allow users to update personal information

In-app purchases

None

Auto

No in-app purchases

None

UPCIC Mobile

No in-app purchases

Questions

Is Auto free?
Auto is free to download, with no in-app purchases.
Is UPCIC Mobile free?
UPCIC Mobile is free to download, with no in-app purchases.
Which has better reviews, Auto or UPCIC Mobile?
Auto is rated higher. Auto averages 4.8 out of 5 from 6.8K ratings, while UPCIC Mobile averages 4.5 from 9.2K ratings.
Do Auto or UPCIC Mobile have ads?
Neither Auto nor UPCIC Mobile shows ads.
Which is updated more often, Auto or UPCIC Mobile?
Auto ships an update every 5 weeks, and UPCIC Mobile every 2 months. Most recently, Auto was updated on November 6, 2026 and UPCIC Mobile on November 7, 2026.

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