Comparison

Smart Home Manager vs EarthLink

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Smart Home Manager

Easily set up and manage your home Wi-Fi network. View connected devices, personalize names, set screen time schedules, and get troubleshooting help. Includes internet security features and network health monitoring.

Highlights
  • Wi-Fi name and password management
  • Device connection monitoring and personalization
  • Downtime and screen time scheduling
  • Virtual Assistant troubleshooting
  • AT&T ActiveArmor internet security
  • Network health checks and speed tests
Features
Currently charting
Read full description

The AT&T Smart Home Manager app will guide you through a simple self-setup process for your new service. It also provides all the tools you need to manage your network in one intuitive, user-friendly interface. Sign in with your AT&T User ID and password to get started. App highlights: • Easily view, update, and share your Wi-Fi name and password • See what devices are connected, personalize each device name and add it to a profile • Set downtime schedules to manage your family’s screen time or quickly and easily pause devices • Get troubleshooting help and customized recommendations from our Virtual Assistant • Get device and network protection with AT&T ActiveArmor℠ internet security • Check your network health, get notified of issues and service outages, run speed tests, and more AT&T Smart Home Manager is available to AT&T Internet service customers with a compatible AT&T Wi-Fi Gateway. Feature availability based on Wi-Fi gateway model, limited to Wi-Fi network.

About

EarthLink

Manage your EarthLink services, view and pay bills, and upgrade your internet or other features. Get instant support through chat and receive important account updates.

Highlights
  • Account management
  • Bill viewing and payment
  • Service upgrades
  • Live chat support
  • Account notifications
  • Secure login
Features
Read full description

Welcome to EarthLink Connect - your all-in-one portal to effortlessly manage your EarthLink account and services.  Getting Started is Effortless:   • Secure Login: Use your EarthLink email credentials to access your account with confidence.   • Multiple Accounts? No Problem: For checking different accounts, simply log out and re-login.   • Optimal Functionality: To experience all the app's features, select "Allow" when prompted for permissions.  Why Choose EarthLink Connect?   • Easy Management: With a user-friendly interface, easily access and manage your account details. Whether you're updating personal information or checking your billing, EarthLink Connect makes it simple.  • Bill Simplified: Never miss a due date again. View, manage, and make secure payments swiftly. Our seamless "bill pay" feature ensures clarity and ease.  • Upgrade Services: Want faster internet or added features? Upgrade your services with just a few taps. It's straightforward and hassle-free.  • Chat & Support: Need assistance? Connect with our support team directly through the chat feature. EarthLink's renowned support is now more accessible than ever.  • Stay Updated: EarthLink Connect provides instant notifications on account updates, ensuring you're always in the loop.  • Secure & Trustworthy: As part of the EarthLink family, this app maintains the highest standards of security, ensuring your personal and payment information remains confidential.  Join thousands of satisfied EarthLink users. With EarthLink Connect, account management is not just easy; it's a pleasure. Download now and experience the difference.

Screenshots

Smart Home Manager4 screens
EarthLink4 screens

Verdict

The call

The clearest difference is rating: Smart Home Manager at 4.8 against EarthLink's 1.9. Smart Home Manager also leads on review sentiment (41% vs 0%) and ratings volume (489K vs 165). EarthLink's advantage is iOS requirement (15.6 vs 17.6). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Smart Home Manager holds the better App Store score, 4.8 against 1.9. That said, the two scores are not equally well evidenced: Smart Home Manager has 489K ratings behind it against 165, so its average is the more settled of the two. Written reviews point the same way: 41% of Smart Home Manager's written reviews are positive against 0% of EarthLink's.

UpkeepUpdate frequency

Smart Home Manager ships an update monthly, EarthLink every 3 weeks. Both last shipped on October 30, 2026.

Scorecard5 real differences · 6 level
Smart Home Manager versus EarthLink: the parameters behind the verdict, then further details
ParameterSmart Home ManagerEarthLink
PriceFreeFree
Rating4.8 (489K ratings) — better1.9 (165 ratings)
Positive reviews41.2% of reviews — better0.0% of reviews
Number of ratings489K — better165
Update frequencyMonthlyEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#26 — better—
DevicesiPhone, iPadiPhone, iPod
Requires iOS17.615.6 — better
Further details — not scored
Size97 MB46 MB
Age rating17+4+
DeveloperAT&T Services, Inc.EarthLink LLC

Customer experience

Smart Home Manager

All ratings483,780 ratings
Positive94.9%
Neutral2.6%
Negative2.5%
Written reviews1,288 reviews
Positive41.2%
Neutral7.2%
Negative51.6%

EarthLink

All ratings154 ratings
Positive18.8%
Neutral7.1%
Negative74.0%
Written reviews56 reviews
Positive0.0%
Neutral7.1%
Negative92.9%

User reviews

Smart Home Manager

From 489K App Store ratings

What we love

  • 👍 Smooth setup
  • 🚀 Great UI
  • 🔒 Helpful for monitoring and securing network
  • 🚀 Useful tools like speed testing and signal strength
  • 👍 Ability to control devices and set profiles

Room to improve

  • 🐛 Buggy and unreliable app performance
  • 🐛 Inaccurate device connection status
  • 🐛 Profiles and scheduling features not flexible enough
  • 🐛 Frequent login issues and app crashes
  • 🐛 Lack of support for extenders and other network devices

EarthLink

From 165 App Store ratings

What we love

  • 👍 Latest app update fixes login issues
  • 👍 App features now work upon first glance

Room to improve

  • 👎 Terrible internet speeds
  • 👎 Inconsistent and unreliable service
  • 👎 Misleading sales tactics
  • 👎 High prices for poor service
  • 👎 Non-functional apps

Bugs and requests

Smart Home Manager

Reported bugs

5 issues
  • App getting stuck on loading screens
  • Incorrect device connection status
  • Profiles not working as expected
  • Login issues and account sync problems
  • Compatibility issues with newer iOS versions

Requested features

5 requests
  • More flexible profile scheduling options
  • Ability to view and manage extenders
  • Better device identification and categorization
  • Improved troubleshooting and reporting tools
  • Seamless integration between app and router/gateway

EarthLink

Reported bugs

23 issues
  • App crashes on opening
  • Login issues
  • Credentials incorrect
  • Cannot register
  • Cannot create account
Show 18 more
  • Cannot change password
  • Verification code issues
  • App freezes
  • App unresponsive
  • App laggy
  • Email not delivered
  • Email app broken
  • App requires re-login
  • App screens poorly formatted
  • Text overlapping/disappearing
  • App size incorrect for device
  • Cannot access webmail
  • Service chat not working on iOS
  • App requires autopay
  • Router not arriving
  • Router not working
  • Internet shuts off at midnight
  • Cannot use microphone feature

Requested features

11 requests
  • Improve app design and usability
  • Fix app compatibility issues
  • Allow users to choose notification permissions
  • Retain user credentials after logging out
  • Improve customer support responsiveness and effectiveness
Show 6 more
  • Provide clear communication about product changes
  • Fix email app functionality
  • Return to previous app version that worked well
  • Allow users to link to autofill passwords
  • Fix app size for different devices
  • Allow users to access webmail through the app

In-app purchases

None

Smart Home Manager

No in-app purchases

None

EarthLink

No in-app purchases

Questions

Is Smart Home Manager free?
Smart Home Manager is free to download, with no in-app purchases.
Is EarthLink free?
EarthLink is free to download, with no in-app purchases.
Which has better reviews, Smart Home Manager or EarthLink?
Smart Home Manager is rated higher. Smart Home Manager averages 4.8 out of 5 from 489K ratings, while EarthLink averages 1.9 from 165 ratings.
Do Smart Home Manager or EarthLink have ads?
Neither Smart Home Manager nor EarthLink shows ads.
Which is updated more often, Smart Home Manager or EarthLink?
Smart Home Manager ships an update monthly, and EarthLink every 3 weeks. Most recently, Smart Home Manager was updated on October 30, 2026 and EarthLink on October 30, 2026.

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