Brightspeed vs EarthLink
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Brightspeed
Manage your internet service account conveniently from anywhere. Log in securely, track installations and appointments, and monitor payments. Get live support and test your network speed with ease.
- Secure login with Touch ID/Face ID
- Track installation and appointments
- Manage payments and plans
- Live support and troubleshooting
- Test network speed
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Meet the Brightspeed app—everything you need to manage your Brightspeed account from virtually anywhere. From easy log-in to tracking your installation, get ready for the service you deserve from the internet you can depend on. Check out these great features: • Quickly and easily log in using Touch ID or Face ID. • Track and manage your Brightspeed appointments. • Track your payments and view or change your plan. • Get live support and troubleshooting tips. • View and test your network’s speed.
EarthLink
Manage your EarthLink services, view and pay bills, and upgrade your internet or other features. Get instant support through chat and receive important account updates.
- Account management
- Bill viewing and payment
- Service upgrades
- Live chat support
- Account notifications
- Secure login
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Welcome to EarthLink Connect - your all-in-one portal to effortlessly manage your EarthLink account and services. Getting Started is Effortless: • Secure Login: Use your EarthLink email credentials to access your account with confidence. • Multiple Accounts? No Problem: For checking different accounts, simply log out and re-login. • Optimal Functionality: To experience all the app's features, select "Allow" when prompted for permissions. Why Choose EarthLink Connect? • Easy Management: With a user-friendly interface, easily access and manage your account details. Whether you're updating personal information or checking your billing, EarthLink Connect makes it simple. • Bill Simplified: Never miss a due date again. View, manage, and make secure payments swiftly. Our seamless "bill pay" feature ensures clarity and ease. • Upgrade Services: Want faster internet or added features? Upgrade your services with just a few taps. It's straightforward and hassle-free. • Chat & Support: Need assistance? Connect with our support team directly through the chat feature. EarthLink's renowned support is now more accessible than ever. • Stay Updated: EarthLink Connect provides instant notifications on account updates, ensuring you're always in the loop. • Secure & Trustworthy: As part of the EarthLink family, this app maintains the highest standards of security, ensuring your personal and payment information remains confidential. Join thousands of satisfied EarthLink users. With EarthLink Connect, account management is not just easy; it's a pleasure. Download now and experience the difference.
Screenshots
Verdict
The clearest difference is rating: Brightspeed at 4.0 against EarthLink's 1.9. Brightspeed also leads on ratings volume (3.8K vs 154). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Brightspeed holds the better App Store score, 4.0 against 1.9. That said, the two scores are not equally well evidenced: Brightspeed has 3.8K ratings behind it against 154, so its average is the more settled of the two. Written reviews point the same way: 4% of Brightspeed's written reviews are positive against 0% of EarthLink's.
Brightspeed ships an update every 2 weeks, EarthLink every 3 weeks. The most recent releases landed on September 23, 2026 and September 21, 2026 respectively.
| Parameter | Brightspeed | EarthLink |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (3.8K ratings) — better | 1.9 (154 ratings) |
| Positive reviews | 4.1% of reviews — better | 0.0% of reviews |
| Number of ratings | 3.8K — better | 154 |
| Update frequency | Every 2 weeks — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.6 | 15.6 |
| Further details — not scored | ||
| Size | 49 MB | 46 MB |
| Age rating | 4+ | 4+ |
| Developer | Connect Holding II LLC | EarthLink LLC |
Customer experience
Brightspeed
EarthLink
User reviews
Brightspeed
From 3.8K App Store ratingsWhat we love
- 🚀 Fast internet speed
- 💡 Fiber optic connectivity
- 👍 Great quality service
Room to improve
- 🐛 Frequent internet outages
- 🔍 Unreliable app and website
- 💸 Billing and payment issues
- 🤖 Poor customer service
- 🔌 Connectivity problems
EarthLink
From 154 App Store ratingsWhat we love
- 👍 Latest app update fixes login issues
- 👍 App features now work upon first glance
Room to improve
- 👎 Terrible internet speeds
- 👎 Inconsistent and unreliable service
- 👎 Misleading sales tactics
- 👎 High prices for poor service
- 👎 Non-functional apps
Bugs and requests
Brightspeed
Reported bugs
3 issues- App crashes and freezes
- Login and account access issues
- Inability to view bills or make payments through the app
Requested features
3 requests- Ability to manage devices and internet settings from the app
- More transparency in billing and service credits
- Improved app functionality and stability
EarthLink
Reported bugs
23 issues- App crashes on opening
- Login issues
- Credentials incorrect
- Cannot register
- Cannot create account
Show 18 moreShow fewer
- Cannot change password
- Verification code issues
- App freezes
- App unresponsive
- App laggy
- Email not delivered
- Email app broken
- App requires re-login
- App screens poorly formatted
- Text overlapping/disappearing
- App size incorrect for device
- Cannot access webmail
- Service chat not working on iOS
- App requires autopay
- Router not arriving
- Router not working
- Internet shuts off at midnight
- Cannot use microphone feature
Requested features
11 requests- Improve app design and usability
- Fix app compatibility issues
- Allow users to choose notification permissions
- Retain user credentials after logging out
- Improve customer support responsiveness and effectiveness
Show 6 moreShow fewer
- Provide clear communication about product changes
- Fix email app functionality
- Return to previous app version that worked well
- Allow users to link to autofill passwords
- Fix app size for different devices
- Allow users to access webmail through the app
In-app purchases
Brightspeed
No in-app purchases
EarthLink
No in-app purchases
Questions
Is Brightspeed free?
Is EarthLink free?
Which has better reviews, Brightspeed or EarthLink?
Do Brightspeed or EarthLink have ads?
Which is updated more often, Brightspeed or EarthLink?
Other comparisons
