EarthLink

EarthLink

Manage, Upgrade, & Support

145 ratings
50 reviews
Free

Details

  • Released
  • Updated
  • October 8, 2023
  • July 22, 2026

Features

EarthLink screenshot #1 for iPhone
EarthLink screenshot #2 for iPhone
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EarthLink screenshot #4 for iPhone
EarthLink screenshot #5 for iPhone
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About

Manage your EarthLink services, view and pay bills, and upgrade your internet or other features. Get instant support through chat and receive important account updates.

Account management
Bill viewing and payment
Service upgrades
Live chat support
Account notifications
Secure login
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What's New in EarthLink

1.46

July 22, 2026

• Improved payment experience for smoother and more reliable transactions. • Fixed issues that could occasionally cause duplicate payment attempts. • Enhanced payment processing and validation for a more seamless checkout experience. • Improved error messages and feedback throughout the payment flow. • UI enhancements and usability improvements across the app. • General bug fixes, performance optimisations, and stability improvements.

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User reviews

Worst WiFi

Just terrible WiFi network connection won’t connect to a proper nat type, WiFi is really slow and just horrible would not recommend I made the mistake on getting this internet provider.

Not unless you HAVE to.

I ignored the reviews and got the service because the rep on the phone lied to make the sale. Promising fiber optics and saying they owned the rights to the already laid wires. The service arrives as a 5G hotspot essentially that I NEVER used cause the signal was so poor. I paid them $300 for allowing myself to get scammed and THEN in order to charge me $400 of non return fees the NEXT REP says wait for the return label in the mail. Luckily a week later, I called again today saying I didn’t get it and they said that’s not even an option. Is this a legitimate scam?!
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Why pay?

We pay for a service that everybody else gets for free from say Google or your Internet provider. And they run ads if we’re paying for a service we should not have to deal with these sidebar ads EarthLink better stop the ads or else we will all leave them hanging dry.

Absolute trash internet service.

Just save yourself the headache and frustration and buy Starlink. If you live in a rural area, just know you will average speed between 1-5MB a second. The service is spotty at best and there will be many times a day that you will get no service at all. I wouldn’t recommend this service to someone I hate.
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Totally scam

Never never use this service. They just want you money and not providing any service.
Their tech support not responding any useful questions and always be happy to cancel your service with no refund at all!

Developer apps

FAQ

What does the EarthLink Connect app do?

The EarthLink Connect app serves as an all-in-one portal for managing your EarthLink services. You can view and pay your bills, upgrade your internet speed or other features, and connect with customer support via chat.

How do I log in to the EarthLink Connect app?

You can securely log in to the EarthLink Connect app using your existing EarthLink email credentials. If you have multiple accounts, you can log out and re-login to switch between them.

Is the EarthLink Connect app free to use?

Yes, the EarthLink Connect app is free to download and use. It is provided by EarthLink to help their customers manage their services more easily.

What if I need help with my EarthLink services?

The app features a direct chat option to connect you with EarthLink's support team. This makes it easier than ever to get assistance with your services, account, or billing inquiries.

Can I upgrade my internet plan through the app?

Yes, you can upgrade your services, such as getting faster internet or adding new features, directly through the EarthLink Connect app. The process is designed to be straightforward and hassle-free.