Comparison

Smartsupp vs REVE Chat

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Smartsupp

Enhance online sales with AI-powered chatbots and live chat. Engage visitors 24/7, consolidate communications from multiple channels, and automate lead conversion. Gain insights into performance and customer satisfaction to foster loyalty.

Highlights
  • AI chat assistants
  • Unified chat inbox
  • Automated messages & chatbots
  • Lead generation tools
  • Performance reports
  • Customer satisfaction insights
Features
Read full description

AI, LeadGen chatbots, live chat, and more are waiting for you at Smartsupp. It’s a go-to tool if you want to grow your online sales. Turn your visitors into loyal customers and reach out to them on autopilot. With over 100,000 thriving webshops and websites leveraging our platform, Smartsupp has become a popular and reliable chat solution. And here are the capabilities that make it so: AI chat assistants are always available to engage with both customers and visitors, providing round-the-clock support and assistance. Have all your chats in one place whether it’s an email, Facebook Messenger or your website. Automated messages and chatbots, key components of our platform, to help you convert leads to deals seamlessly. Reports give you insights into chat performance, customer satisfaction, and help you identify potential buyers, as well as those customers who need extra attention. Your success is our success! Terms of Use (EULA) - https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

About

REVE Chat

Connect with customers in real-time through an omni-channel platform. Offer instant support, manage conversations, and provide personalized assistance via text, voice, and video calls. Stay engaged on the go with push notifications and file sharing.

Highlights
  • Real-time chat and conversation management
  • Whisper mode for agent guidance
  • Detailed visitor profiles and history
  • Omni-channel support
  • Instant text and voice messaging
  • Audio and video call support
  • Push notifications
Features
Read full description

REVE Chat is an omni-channel customer engagement platform that empowers businesses to connect with visitors and customers seamlessly. Whether they have questions or need support, REVE Chat ensures you never miss a chance to engage and delight your customers. Key Features: - Real-time view and respond to conversations - ⁠Admins can assign and monitor chats - ⁠Whisper mode for agents’ guidance - ⁠Detailed visitor profiles and session history - Omni-channel support - ⁠Instant Text and voice messages - Image and file-sharing - ⁠Audio, Video Call support for direct customer interactions. - ⁠Push notifications for requests and updates And more! ____ Why Choose REVE Chat? 1. Instant Support: Provide real-time answers to customer inquiries. Quick and efficient for both your team and your customers. 2. Seamless Management: Manage and assign conversations effortlessly. Monitor agent performance and offer real-time guidance to ensure high-quality support. 3. Enhanced Customer Interaction: Utilize visitor profiles to tailor your conversations. Access previous messages and relevant details to provide personalized support. 4. On-the-Go Engagement: Stay connected with your customers anytime, anywhere. Use the mobile app to respond to customer queries and share necessary documents and images, and engage through audio and video call. 5. Efficient Notifications: Get instant notifications for customer requests and message updates, ensuring you never miss an important interaction. ____ Transform your customer engagement with REVE Chat. Install the app today and connect with your customers like never before. Offer exceptional support and make every interaction count

Screenshots

Smartsupp4 screens
REVE Chat4 screens

Verdict

The call

The clearest difference is review sentiment: REVE Chat at 100% against Smartsupp's 51%. REVE Chat also leads on rating (5.0 vs 4.1) and in-app purchases (none vs 12). Smartsupp's advantage is ratings volume (143 vs 2) and update cadence (monthly vs every 3 months). On price, ads, device support and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Smartsupp sells 11 in-app purchases, starting at $17.99 per month. REVE Chat asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

REVE Chat holds the better App Store score, 5.0 against 4.1. That said, the two scores are not equally well evidenced: Smartsupp has 143 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 51% of Smartsupp's written reviews are positive against 100% of REVE Chat's.

UpkeepUpdate frequency

Smartsupp ships an update monthly, REVE Chat every 3 months. The most recent releases landed on September 22, 2026 and September 10, 2026 respectively.

Scorecard6 real differences · 4 level
Smartsupp versus REVE Chat: the parameters behind the verdict, then further details
ParameterSmartsuppREVE Chat
PriceFreeFree
Rating4.1 (143 ratings)5.0 (2 ratings) — better
Positive reviews50.9% of reviews100.0% of reviews — better
Number of ratings143 — better2
Update frequencyMonthly — betterEvery 3 months
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS14.0 — better15.0
Further details — not scored
Size60 MB112 MB
Age rating4+4+
DeveloperSmartsupp.com, s.r.o.REVE CHAT PTE. LTD.

Customer experience

Smartsupp

All ratings143 ratings
Positive74.8%
Neutral4.9%
Negative20.3%
Written reviews110 reviews
Positive50.9%
Neutral3.6%
Negative45.5%

REVE Chat

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews7 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Smartsupp

Reported bugs

10 issues
  • App crashes on startup
  • Cannot log in
  • Chat not working
  • Messages not received
  • Notifications not working
Show 5 more
  • App freezes
  • App closes automatically
  • Error 404 on login
  • Connection failures
  • Inconsistent notifications

Requested features

7 requests
  • Allow writing messages when customer is offline
  • Option to set status to offline
  • Red badge for unread messages
  • Repeat notifications for new chats
  • Pre-chat options
Show 2 more
  • Dark mode
  • macOS application

REVE Chat

Not enough reviews yet to summarise bugs or requests.

In-app purchases

11 purchases

Smartsupp

Subscriptions11
  • Standard Package Monthly$17.991 Month
  • Standard Package Monthly$30.991 Month
  • Standard Package Monthly$34.991 Month
Show 8 more
  • Pro Package Monthly$36.901 Month
  • Standard Package Monthly$59.991 Month
  • Pro Package Monthly2 variants$72.991 Month
  • Standard Package Annual$144.991 Year
  • Standard Package Annual$259.001 Year
  • Standard Package Annual$284.991 Year
  • Pro Package Annual$349.001 Year
  • Pro Package Annual$699.991 Year
None

REVE Chat

No in-app purchases

Questions

Is Smartsupp free?
Smartsupp is free to download, with in-app purchases available.
Is REVE Chat free?
REVE Chat is free to download, with no in-app purchases.
Which has better reviews, Smartsupp or REVE Chat?
REVE Chat is rated higher. Smartsupp averages 4.1 out of 5 from 143 ratings, while REVE Chat averages 5.0 from 2 ratings.
Do Smartsupp or REVE Chat have ads?
Neither Smartsupp nor REVE Chat shows ads.
Which is updated more often, Smartsupp or REVE Chat?
Smartsupp ships an update monthly, and REVE Chat every 3 months. Most recently, Smartsupp was updated on September 22, 2026 and REVE Chat on September 10, 2026.

Other comparisons