Smartsupp vs Subiz
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Smartsupp
Enhance online sales with AI-powered chatbots and live chat. Engage visitors 24/7, consolidate communications from multiple channels, and automate lead conversion. Gain insights into performance and customer satisfaction to foster loyalty.
- AI chat assistants
- Unified chat inbox
- Automated messages & chatbots
- Lead generation tools
- Performance reports
- Customer satisfaction insights
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AI, LeadGen chatbots, live chat, and more are waiting for you at Smartsupp. It’s a go-to tool if you want to grow your online sales. Turn your visitors into loyal customers and reach out to them on autopilot. With over 100,000 thriving webshops and websites leveraging our platform, Smartsupp has become a popular and reliable chat solution. And here are the capabilities that make it so: AI chat assistants are always available to engage with both customers and visitors, providing round-the-clock support and assistance. Have all your chats in one place whether it’s an email, Facebook Messenger or your website. Automated messages and chatbots, key components of our platform, to help you convert leads to deals seamlessly. Reports give you insights into chat performance, customer satisfaction, and help you identify potential buyers, as well as those customers who need extra attention. Your success is our success! Terms of Use (EULA) - https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
Subiz
This platform enhances business-customer interactions for sales, support, and marketing. It offers innovative solutions to facilitate convenient and effective communication globally. The service is dedicated to exceeding expectations through continuous research and development.
- Customer communication platform
- Global business solutions
- Sales interaction
- Customer support
- Marketing tools
- Management features
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We are experts on providing innovative solutions for interaction between business and customers. Subiz is a customer communication platform for global businesses to deliver excellent customer experience. We help businesses all over the world to interact conveniently and effectively in sales, customer support, marketing, and management. Subiz is always researching and developing to go above and beyond expectations for your business!
Screenshots
Verdict
The clearest difference is rating: Subiz at 5.0 against Smartsupp's 4.1. Subiz also leads on in-app purchases (none vs 12) and update cadence (every 4 days vs monthly). Smartsupp's advantage is ratings volume (143 vs 3) and review sentiment (51% vs 40%). On price and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Smartsupp sells 11 in-app purchases, starting at $17.99 per month. Subiz asks for nothing beyond the download.
Subiz holds the better App Store score, 5.0 against 4.1. That said, the two scores are not equally well evidenced: Smartsupp has 143 ratings behind it against 3, so its average is the more settled of the two. Written reviews complicate that: 51% of Smartsupp's written reviews are positive against 40% of Subiz's, so the app with the better star average is not the one people write more warmly about.
Smartsupp ships an update monthly, Subiz every 4 days. The most recent releases landed on October 15, 2026 and October 6, 2026 respectively.
| Parameter | Smartsupp | Subiz |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (143 ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 51.4% of reviews — better | 40.0% of reviews |
| Number of ratings | 143 — better | 3 |
| Update frequency | Monthly | Every 4 days — better |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 14.0 — better | 16.4 |
| Further details — not scored | ||
| Size | 60 MB | 79 MB |
| Age rating | 4+ | 17+ |
| Developer | Smartsupp.com, s.r.o. | VietnamBiz Online Solutions Corporation |
Customer experience
Smartsupp
Subiz
Bugs and requests
Smartsupp
Reported bugs
10 issues- App crashes on startup
- Cannot log in
- Chat not working
- Messages not received
- Notifications not working
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- App freezes
- App closes automatically
- Error 404 on login
- Connection failures
- Inconsistent notifications
Requested features
7 requests- Allow writing messages when customer is offline
- Option to set status to offline
- Red badge for unread messages
- Repeat notifications for new chats
- Pre-chat options
Show 2 moreShow fewer
- Dark mode
- macOS application
Subiz
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Smartsupp
- Standard Package Monthly$17.991 Month
- Standard Package Monthly$30.991 Month
- Standard Package Monthly$34.991 Month
Show 8 moreShow fewer
- Pro Package Monthly$36.901 Month
- Standard Package Monthly$59.991 Month
- Pro Package Monthly2 variants$72.991 Month
- Standard Package Annual$144.991 Year
- Standard Package Annual$259.001 Year
- Standard Package Annual$284.991 Year
- Pro Package Annual$349.001 Year
- Pro Package Annual$699.991 Year
Subiz
No in-app purchases
