Comparison

Excellus BCBS vs Talkspace Go

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Excellus BCBS

Access your health plan information anytime, anywhere. View and order member cards, track deductibles and spending, check coverage, and find healthcare providers. Go paperless and manage your claims easily.

Highlights
  • View and order member cards
  • Track deductibles and out-of-pocket spending
  • Check coverage details
  • Find doctors, urgent care, and hospitals
  • Go paperless
  • View and filter claims
Features
Read full description

Excellus BlueCross BlueShield is a nonprofit independent licensee of the Blue Cross Blue Shield Association. All rights reserved. Excellus BlueCross BlueShield members can use our app to log in and access health plan information on-the-go. You will have instant and convenient access to: - View and Order Member Card(s) - Track Deductibles and Out-of-Pocket Spending* - Check Coverage - Find a Doctor, Urgent Care or Hospital - Go Paperless - View and Filter Claims *Please note that spending charts are only applicable for High Deductible health plan members.

About

Talkspace Go

This self-guided therapy app offers tools to manage stress, anxiety, and relationship issues. It provides foundational sessions and habit prompts for free, with a paid subscription unlocking hundreds of sessions and live workshops.

Highlights
  • Build confidence and achieve goals
  • Manage stress, anxiety, and depression
  • Improve relationships and communication
  • Regulate emotions and set boundaries
  • Access free foundational therapy series
  • Participate in live therapist-led workshops
Read full description

Talkspace Go helps you build a healthier, happier you. Talkspace, the #1 therapy brand, brings you a self-directed therapy app to help you gain confidence, connect with the important people in your life, and achieve your personal goals. Our methodology has helped 2 million people, and it's all based on decades of research. You'll gain tools to heal from past emotional wounds and better manage stress, anxiety, depression, and relationship issues. You'll also build new skills to regulate your emotions, set boundaries, and express your needs. You'll make progress in your relationships, in your marriage, and in your parenting journey. You get free access to our Foundations series—four sessions covering the basics of how to build a healthier self. You can also access all of our habit prompts. A paid subscription unlocks the entire app and allows you to take hundreds of sessions and access live, therapist-led workshops every week on topics like: - Depression - Anxiety - Relationships - Body Image - Burnout - Boundaries - Sex - Parenting - Child Development - And more! Try our subscription free for 7 days. You can cancel any time. Subscriptions renew within 24 hours before the subscription period ends. Manage your subscription in your App Store settings. Please note: Talkspace and the materials and information contained herein are not intended to, and do not constitute, medical, psychological, or mental health advice, or diagnosis, and may not be used for such purposes. You should always consult with a qualified physician or mental health professional about your specific circumstances. Talkspace and its affiliates disclaim any and all liability from the use of any information or advice from anything contained in our app, website, or services. If you have any questions about our Terms, please feel free to visit www.talkspace.com/public/terms. If you have any questions about our Privacy Policy, please feel free to visit www.talkspace.com/public/privacy-policy.

Screenshots

Excellus BCBS4 screens
Talkspace Go4 screens

Verdict

The call

The clearest difference is in-app purchases: Excellus BCBS at none against Talkspace Go's 1. Excellus BCBS also leads on ads (none vs shown). Talkspace Go's advantage is review sentiment (44% vs 14%) and rating (4.7 vs 4.4). On price, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Talkspace Go sells 1 in-app purchase, starting at $29.99 per month. Excellus BCBS asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Talkspace Go holds the better App Store score, 4.7 against 4.4. Both are backed by a comparable volume of ratings — 1.8K and 708 respectively. Written reviews point the same way: 14% of Excellus BCBS's written reviews are positive against 44% of Talkspace Go's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly monthly. Both last shipped on October 14, 2026.

Scorecard7 real differences · 3 level
Excellus BCBS versus Talkspace Go: the parameters behind the verdict, then further details
ParameterExcellus BCBSTalkspace Go
PriceFreeFree
Rating4.4 (1.8K ratings)4.7 (708 ratings) — better
Positive reviews13.9% of reviews44.4% of reviews — better
Number of ratings1.8K — better708
Update frequencyMonthlyMonthly
AdsNo — betterYes
In-app purchasesNo — betterYes
MonetizationFree — betterFree with in-app purchases
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS16.613.0 — better
Further details — not scored
Size43 MB107 MB
Age rating4+4+
DeveloperExcellus Health Plan, Inc.Groop Internet Platform inc.

Customer experience

Excellus BCBS

All ratings1,846 ratings
Positive86.3%
Neutral3.0%
Negative10.7%
Written reviews101 reviews
Positive13.9%
Neutral5.0%
Negative81.2%

Talkspace Go

All ratings603 ratings
Positive92.9%
Neutral2.3%
Negative4.8%
Written reviews9 reviews
Positive44.4%
Neutral0.0%
Negative55.6%

Bugs and requests

Excellus BCBS

Reported bugs

4 issues
  • Login verification code not received
  • Member card information not loading
  • Keyboard blocking UI elements
  • Incompatibility with newer devices

Requested features

3 requests
  • Itemized billing information
  • Improved dental coverage visibility
  • Seamless login and account management

Talkspace Go

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Excellus BCBS

No in-app purchases

1 purchases

Talkspace Go

Subscriptions1
  • Lasting Premium7 Days trial$29.991 Month

Questions

Is Excellus BCBS free?
Excellus BCBS is free to download, with no in-app purchases.
Is Talkspace Go free?
Talkspace Go is free to download, with in-app purchases available.
Which has better reviews, Excellus BCBS or Talkspace Go?
Talkspace Go is rated higher. Excellus BCBS averages 4.4 out of 5 from 1.8K ratings, while Talkspace Go averages 4.7 from 708 ratings.
Do Excellus BCBS or Talkspace Go have ads?
Talkspace Go shows ads; Excellus BCBS does not.
Which is updated more often, Excellus BCBS or Talkspace Go?
Excellus BCBS ships an update monthly, and Talkspace Go monthly. Most recently, Excellus BCBS was updated on October 14, 2026 and Talkspace Go on October 14, 2026.

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