Comparison

Gong.io vs Captello

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Gong.io

Gain insights into customer interactions and drive revenue growth with AI-powered analysis. Access deal information, listen to calls offline, and receive real-time alerts to stay on top of your sales pipeline.

Highlights
  • Deal tracking and status visibility
  • Offline call access and playback
  • Call sharing via messaging apps
  • Real-time deal notifications
  • Mobile meeting recording
  • Actionable deal recommendations
Features
Read full description

Goodbye, Opinions. Hello, Reality. Revenue AI, powered by Gong. Gong enables revenue teams to realize their fullest potential by unveiling their customer reality. Gong’s mobile app enhances your Gong experience with additional, mobile-specific functionality: - Deals on Mobile: easily see all of your team’s deals, and tell at-a-glance which are on pace to close, and which need your attention - Offline access: Access, listen, comment on calls, even when you're offline. - Call sharing: Share calls with others using Slack, WhatsApp, and other popular communication apps. - Push notifications: Stay on top of every deal with real-time push notifications and alerts. - Mobile Meeting recorder for iPhone and iPad. - Assists: Get recommended actions to keep your deals moving forward.- Video full screen support.

About

Captello

Capture leads efficiently at events and for outside sales. Syncs with CRMs for automated nurturing. Features include business card scanning, live form capture, and offline functionality.

Highlights
  • Mobile lead capture
  • CRM and Marketing Automation integration
  • Automatic lead nurturing
  • Live form capture
  • Business card transcription
  • Kiosk Mode
  • Badge scanning
Features
Read full description

Captello™ is the industry's first fully-integrated mobile lead capture tool. Captello™ syncs directly to all leading CRM and Marketing Automation Platforms so you can begin nurturing your new prospects before you even leave the trade show floor. This app is perfect to use for outside sales prospecting, trade shows, seminars, conferences, and more. Best of all, Captello™ can work offline, no internet at your event, no problem! Automatic Nurture When you capture a new lead in Captello™, leads can be sent to your CRM or Marketing Automation Platform. From there, you can automatically begin nurturing your leads. Distribute the lead, segment them into a marketing list, and then begin sending them relevant content without having to do anything manually. Live Form Capture Using a form built to your marketer's specifications, sales teams can capture lead details on the go while your marketing team gets valuable qualified leads instantly. Business Card Transcription Don't want to slow down manually entering forms on a busy floor? Simply take a picture of the prospect's business card and we’ll transcribe it for you. Kiosk Mode If you want to give prospects who don't have time to stop and converse, set up a form in Kiosk Mode. While in Kiosk Mode, GoCapture™ will lock itself down with a password and reload the form after every submission. List Import: Import trade show attendees ahead of time. At the show, simply search for their name and you're done! Badge Scanning: Scan the attendee's badge to capture data fast.

Screenshots

Gong.io4 screens
Captello4 screens

Verdict

The call

The clearest difference is rating: Captello at 4.6 against Gong.io's 3.9. Captello also leads on review sentiment (90% vs 60%) and monetization model (free vs freemium). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Captello holds the better App Store score, 4.6 against 3.9. Both are backed by a comparable volume of ratings — 113 and 447 respectively. Written reviews point the same way: 60% of Gong.io's written reviews are positive against 90% of Captello's.

UpkeepUpdate frequency

Gong.io ships an update every 11 days, Captello every 2 weeks. Both last shipped on October 24, 2026.

Scorecard5 real differences · 5 level
Gong.io versus Captello: the parameters behind the verdict, then further details
ParameterGong.ioCaptello
PriceFreeFree
Rating3.9 (113 ratings)4.6 (447 ratings) — better
Positive reviews60.3% of reviews90.0% of reviews — better
Number of ratings113447 — better
Update frequencyEvery 11 days — betterEvery 2 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFree — better
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015.0 — better
Further details — not scored
Size57 MB89 MB
Age rating12+4+
DeveloperGong.ioLead Liaison

Customer experience

Gong.io

All ratings113 ratings
Positive68.1%
Neutral8.8%
Negative23.0%
Written reviews68 reviews
Positive60.3%
Neutral11.8%
Negative27.9%

Captello

All ratings441 ratings
Positive90.2%
Neutral1.4%
Negative8.4%
Written reviews10 reviews
Positive90.0%
Neutral0.0%
Negative10.0%

Bugs and requests

Gong.io

Reported bugs

12 issues
  • App doesn't allow copy paste on iOS
  • Old email saved after deleting app
  • Comments entered are lost
  • Cannot login or create new account
  • App crashes on opening
Show 7 more
  • App freezes on calls
  • App disappearing and trouble connecting
  • Phantom app notification badge
  • Videos don't play well at double speed on iPad
  • Time in call freezes on iPad
  • Two audio tracks playing at the same time
  • Submit comment button too close to visibility options

Requested features

9 requests
  • Copy paste functionality on iOS app
  • Ability to update fields on the app
  • Offline video review
  • Dark mode
  • Landscape mode for iPad
Show 4 more
  • Download video option
  • Match iOS search to macOS
  • Filters for prospects only
  • Ability to input/modify results

Captello

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Gong.io

No in-app purchases

None

Captello

No in-app purchases

Questions

Is Gong.io free?
Gong.io is free to download, with no in-app purchases.
Is Captello free?
Captello is free to download, with no in-app purchases.
Which has better reviews, Gong.io or Captello?
Captello is rated higher. Gong.io averages 3.9 out of 5 from 113 ratings, while Captello averages 4.6 from 447 ratings.
Do Gong.io or Captello have ads?
Neither Gong.io nor Captello shows ads.
Which is updated more often, Gong.io or Captello?
Gong.io ships an update every 11 days, and Captello every 2 weeks. Most recently, Gong.io was updated on October 24, 2026 and Captello on October 24, 2026.

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