NaqelExpress vs COMMAX Hey Call
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NaqelExpress
Manage your entire delivery experience with real-time shipment tracking and easy pickup scheduling. Get estimated rates, reach customer service, and enjoy a user-friendly interface for global deliveries.
- Live shipment tracking
- Schedule pickups
- Rate calculator
- Omni-channel customer service
- Mobile-first interface
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NAQEL customer mobile application allows all customers to manage their entire delivery experience by NAQEL Express worldwide. - Live track your shipment while the courier is out for delivery. Experience a real-time track & trace of your shipment on the app. - Schedule a pick up from your door step & get it delivered around the world. - Manage your booking with estimated rates using the rate calculator. - Reach out to customer service via Omni channels. - Enjoy the enhanced user experience and compatible mobile first interface. For any queries and suggestions kindly reach out to us at: www.naqelexpress/contact.us inquiries@naqel.com.sa 920020505/ 8002464444 كل ماتبحث عنه بإمكانك أن تجده بضغطة زر واحدة , حمل التطبيق الآن وتمتع بالوصول إلى كافة خدماتنا في أي وقت عبر منصة صممت خصيصاُ لتلبية احتياجاتك . يتيح لك هذا التطبيق إدارة حسابك , ترتيب حجوزات لإلتقاط أو تسليم الشحنات بسهولة , متابعة شحناتك ومعرفة كافة التفاصيل المتعلقة بها . - يتيح لك التطبيق تتبع شحنتك واستعراض كافة التفاصيل المتعلقة بها بسهولة عن طريق إدخال رقم هاتفك أو إدخال رقم بوليصة الشحن . - استخدام التطبيق في طلب وترتيب حجز لإلتقاط الشحنة من عتبة بابك أسهل من طلب وترتيب الحجز عن طريق الإتصال بالرقم الموحد . - يقدر التطبيق سعرا تقريبيا لحجزك . - يوفر لك التطبيق كل المعلومات اللازمة لمساعدتك في الوصول إلى فروعنا . لاتتردد في الإتصال بنا , التواصل معنا في حال واجهتك مشكلة في التطبيق , كما أننا نسعد بسماع واستقبال اقتراحاتك في أي وقت www.naqelexpress/contact.us
COMMAX Hey Call
This utility app enables mobile video calls with visitors and saves images captured by motion detection. It allows users to stay connected and monitor their home remotely through their smartphone.
- Mobile video calls with visitors
- Save visitor images
- Motion detection alerts
- Smartphone compatibility
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APP for COMMAX video calls. Try it on your smartphone. 1. Saving visitor images based on motion detection 2. Mobile video call with visitors
Screenshots
Verdict
The clearest difference is review sentiment: COMMAX Hey Call at 50% against NaqelExpress's 6%. COMMAX Hey Call also leads on rating (4.5 vs 1.6). NaqelExpress's advantage is update cadence (every 6 weeks vs every 17 months). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
COMMAX Hey Call holds the better App Store score, 4.5 against 1.6. Both are backed by a comparable volume of ratings — 150 and 119 respectively. Written reviews point the same way: 6% of NaqelExpress's written reviews are positive against 50% of COMMAX Hey Call's.
NaqelExpress ships an update every 6 weeks, COMMAX Hey Call every 17 months. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.
| Parameter | NaqelExpress | COMMAX Hey Call |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (150 ratings) | 4.5 (119 ratings) — better |
| Positive reviews | 6.3% of reviews | 50.0% of reviews — better |
| Number of ratings | 150 — better | 119 |
| Update frequency | Every 6 weeks — better | Every 17 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 54 MB | 201 MB |
| Age rating | 4+ | 12+ |
| Developer | NAQEL CO | COMMAX |
Customer experience
NaqelExpress
COMMAX Hey Call
Bugs and requests
NaqelExpress
Reported bugs
15 issues- Login failures with phone number/email mismatch
- OTP verification code not received
- App crashes when entering tracking numbers
- Sign-up process doesn't complete
- Cannot save address information
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- Cannot edit personal information
- App freezes during use
- Tracking information not updating
- Live tracking feature non-functional
- Location services not working properly
- App incompatible with iOS 18
- Registration verification fails
- Cannot paste tracking numbers without permission prompts
- Email field only accepts numbers
- Continuous app crashes and glitches
Requested features
14 requests- Automatic shipment tracking integration
- Save tracking numbers for future reference
- Live map tracking for deliveries
- Direct contact with customer support
- Ability to modify delivery address in app
Show 9 moreShow fewer
- Ability to edit personal information
- Push notifications for delivery updates
- WhatsApp integration for updates
- Complete shipment information display
- Modern and intuitive user interface redesign
- Password change functionality
- Email verification for registration
- Proper address verification system
- Scheduled delivery time options
COMMAX Hey Call
Not enough reviews yet to summarise bugs or requests.
In-app purchases
NaqelExpress
No in-app purchases
COMMAX Hey Call
No in-app purchases
Questions
Is NaqelExpress free?
Is COMMAX Hey Call free?
Which has better reviews, NaqelExpress or COMMAX Hey Call?
Do NaqelExpress or COMMAX Hey Call have ads?
Which is updated more often, NaqelExpress or COMMAX Hey Call?
Other comparisons
