MyStorPal vs Extra Space Storage
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyStorPal
Easily manage your self-storage unit from your mobile device. View unit details, make payments, track stored items with photos, and manage multiple facilities all in one place.
- View unit details and gate codes
- Make secure payments 24/7
- Track stored items with photos
- Request move-out or raise issues
- Manage multiple facilities
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Manage your self-storage unit anytime, anywhere with MyStorPal. MyStorPal is your all-in-one solution for managing self-storage with ease. Whether you're juggling multiple units or just need quick access to your storage details, MyStorPal puts control and convenience at your fingertips. Key Features: • View unit details & gate codes • Make secure payments 24/7 • Keep track of what's in your unit by uploading photos of stored items • Request move-out or raise an issue • Manage multiple facilities Download MyStorPal today and simplify your storage experience!
Extra Space Storage
Manage your storage unit and payments easily. Access facility information, gate codes, and even open gates with your phone at participating locations. Keep your account details updated and track access activity.
- Facility information access
- Gate code storage
- Payment management
- Digital gate access (participating facilities)
- Account information updates
- Share unit access (participating facilities)
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The Extra Space Storage app serves all Extra Space Storage customers. You’ll have quick and easy access to facility information including the facility address, operating hours, and contact information. The best part is you’ll never have to worry about forgetting your gate code again because we’ve put it on the home page of the app for easy and convenient access! You can now also access My Account through the Extra Space app. With My Account, you can manage payments by making single payments when your bill is due or setting up Easy Pay, and you’ll have the ability to update your account information. At participating facilities, the app also makes accessing your storage unit and storage facility as easy as the push of a button. Download the app today to experience Digital Access at Extra Space Storage. Not sure your facility offers Digital Access? Feel free to check on the website or call your store manager. With the Extra Space Storage app, you can now enjoy the following benefits all from the convenience and ease of your phone: Easy access to My Account where you can manage payments and update account information Bluetooth technology that allows you to open your gate without ever touching a keypad again (participating facilities) Never forget your gate code again Real-time tracking of access activity for your unit (participating facilities) Easily share access to your storage unit with family, friends, or movers without giving out your access code or keys (participating facilities) Easy access to help Leave feedback via the app – we love hearing from our customers!
Screenshots
Verdict
The clearest difference is rating: Extra Space Storage at 4.5 against MyStorPal's 2.4. Extra Space Storage also leads on review sentiment (57% vs 17%) and ratings volume (26K vs 40). MyStorPal's advantage is iOS requirement (15.1 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Extra Space Storage holds the better App Store score, 4.5 against 2.4. That said, the two scores are not equally well evidenced: Extra Space Storage has 26K ratings behind it against 40, so its average is the more settled of the two. Written reviews point the same way: 17% of MyStorPal's written reviews are positive against 57% of Extra Space Storage's.
MyStorPal ships an update every 3 months, Extra Space Storage every 3 weeks. The most recent releases landed on October 20, 2026 and October 25, 2026 respectively.
| Parameter | MyStorPal | Extra Space Storage |
|---|---|---|
| Price | Free | Free |
| Rating | 2.4 (40 ratings) | 4.5 (26K ratings) — better |
| Positive reviews | 16.7% of reviews | 56.8% of reviews — better |
| Number of ratings | 40 | 26K — better |
| Update frequency | Every 3 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | — | #96 — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.1 — better | 17.0 |
| Further details — not scored | ||
| Size | 39 MB | 50 MB |
| Age rating | 4+ | 4+ |
| Developer | CONEXSTA, INC. | Extra Space Storage |
Customer experience
MyStorPal
Extra Space Storage
Bugs and requests
MyStorPal
Not enough reviews yet to summarise bugs or requests.
Extra Space Storage
Reported bugs
3 issues- App crashes or fails to load
- Digital access not working as expected
- Inconsistent user experience across updates
Requested features
3 requests- Ability to manage account details through app
- Improved digital access reliability and consistency
- Notification for upcoming price changes
In-app purchases
MyStorPal
No in-app purchases
Extra Space Storage
No in-app purchases
Questions
Is MyStorPal free?
Is Extra Space Storage free?
Which has better reviews, MyStorPal or Extra Space Storage?
Do MyStorPal or Extra Space Storage have ads?
Which is updated more often, MyStorPal or Extra Space Storage?
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