eSUB Time vs Servicefactor
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
eSUB Time
This app streamlines employee time tracking for subcontractors, offering paperless and accurate labor productivity data. Field workers can easily log hours, switch tasks, and sync data offline, while office staff can manage approvals, generate reports, and add temporary workers.
- Paperless time entry for field workers
- Punch in/out or manual hour entry
- Task switching and break logging
- Location tracking at punch in/out
- Offline data sync
- Timesheet approvals and reporting
- Temporary worker addition
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Tired of wasting time and money tracking your employees’ time? Go paperless and get more accurate data with eSUB Time. eSUB Time, is an employee time tracking solution that helps you -the subcontractor- take labor productivity to the next level. eSUB Time Mobile features for the Field Worker: • Allows employees to enter their own time on their own devices • Supports two different ways to record time – using a punch in and punch out button or simply entering the total number of hours worked each day • Provides the ability to quickly switch tasks or take breaks • Records location at the time of punch in/out, and alerts approvers if the punch happened outside a configurable distance • Supports signing Timesheets, and notifies the worker when it is time to sign their weekly timesheet • Comments enabled within time entries to communicate easily with the office • Full support for cases where field workers have no internet connectivity and need to sync up with the cloud once connected • Support for working with multiple companies eSUB Time Web features for the Office Worker: • Support for one-click copying of yesterday’s or last weeks’ time entries • Enables Project Managers or Back Office workers to enter time on a project for one or multiple employees over multiple days on one page • Approvals screen provides ability to: • Group time entries by Employees, Projects or by your own timesheets • Approve one time entry, all employees’ time entries or an entire employee’s timecard • Ability to group or filter on the Timesheet Log page • Custom views allow you to save your filters (e.g. Foreman can save their Crews) and share them with others in your company • Comprehensive reporting including Percent of Efficiency, Labor Percent Complete Forecast, Cost-to-Complete Report, and more • Provides the ability to add a temporary worker immediately while they’re on the job and quickly convert them to a permanent employee if the situation requires it
Servicefactor
This mobile companion app enhances field service operations by enabling technicians to create invoices, process payments, and manage customer information directly from their devices. It streamlines work order completion, quote generation, and signature capture, syncing all data back to the office system.
- Create invoices and process payments in the field
- Manage customer and equipment details
- Generate and send quotes with signatures
- Track dispatch statuses and repairs
- Capture customer signatures for work authorization
- Integrated mapping with navigation
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Are you a current ServiceFactor user? ServiceFactor Mobile is a companion to your ServiceFactor web system, built for your field technicians. ServiceFactor Mobile helps increase cash flow by automatically creating an invoice at the time of service and allows the technician the ability to process payments in the field. When a technician receives the service call information, they also receive notes about the customer, history and what equipment is located at the site. The technician can update their dispatch status, as well as enter material and flat rate repairs used (if applicable) against the specific piece of equipment for which it was used. All work can be approved by capturing a customer signature prior to performing recommended repairs, and the technician can also prepare a quote for the customer. If the quoted work is not approved, the quote will automatically be uploaded back to the office and generate a quote in the system for future follow up. Once the work has been performed, complete the work order by collecting payment (if applicable) and have the customer sign the invoice or work order. All information, including the customer’s signatures approving and accepting the work will sync back to the office, updating your system. With the ServiceFactor Mobile, you will set yourself apart from your competition by offering your clients the professionalism they deserve and expect. · Retrieve calls to your iPad or iPhone · View customer information · View problem reported and site notes · View Equipment details and warranty dates · Add or Edit Equipment, including pictures · View attached images or documents · Fill out custom checklists and readings based on equipment type · Track custom checklists based problem reported · Track dispatch statuses that automatically update the Dispatch Board · Enter material from truck or warehouse inventory · Inventory is broken down into categories with pictures · Handles both T/M and Flat Rate billing on the same invoice · Automatically calculates item sell prices based on Service Agreement Discounts · Ability to sell service agreements · Sold service agreements automatically create record in the office · Capture work authorization signature · Generate Quotes in the field with pictures of items quoted · Unaccepted quotes create a quote record in the office for future follow up · Capture customer’s acceptance signature for work performed · Receive payments in the field including Chip processing · Ability to Email quotes and invoices with customers signature · Copy of the signed invoice is uploaded back to the office · Integrated mapping with turn-by-turn directions · Portrays a professional image to the customer · Easy for techs to learn and use · Saves time and money Team Management Systems various software packages have been the preferred software solution for thousands of HVAC, Plumbing, Electrical, Mechanical and other service contractors throughout the world since 1991. NOTE – ServiceFactor Mobile works seamlessly with ServiceFactor Web to offer a complete user experience. You must have a current subscription to ServiceFactor by Team Management Systems to use this app.
Screenshots
Verdict
The clearest difference is rating: eSUB Time at 2.6 against Servicefactor's 2.4. On price, review sentiment, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
eSUB Time holds the better App Store score, 2.6 against 2.4. Both are backed by a comparable volume of ratings — 34 and 37 respectively. Written reviews point the same way: 22% of eSUB Time's written reviews are positive against 17% of Servicefactor's.
eSUB Time ships an update fortnightly, Servicefactor every 3 weeks. The most recent releases landed on October 9, 2026 and October 4, 2026 respectively.
| Parameter | eSUB Time | Servicefactor |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (34 ratings) — better | 2.4 (37 ratings) |
| Positive reviews | 22.2% of reviews — better | 16.7% of reviews |
| Number of ratings | 34 | 37 — better |
| Update frequency | Fortnightly — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.0 | 13.0 |
| Further details — not scored | ||
| Size | 22 MB | 41 MB |
| Age rating | 4+ | 4+ |
| Developer | eSUB Construction Software | Team Management Systems, LLC |
Customer experience
eSUB Time
Servicefactor
In-app purchases
eSUB Time
No in-app purchases
Servicefactor
No in-app purchases
Questions
Is eSUB Time free?
Is Servicefactor free?
Which has better reviews, eSUB Time or Servicefactor?
Do eSUB Time or Servicefactor have ads?
Which is updated more often, eSUB Time or Servicefactor?
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