DAK app vs Generali GesundheitsApp
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
DAK app
Manage your health insurance matters conveniently from your smartphone. Submit documents, track sick notes, manage bonus programs, and access online consultations. This app provides a secure digital service center for all your insurance needs.
- Submit invoices and certificates
- View sick notes
- Manage bonus program
- Online video consultation
- Digital mailbox
- Family service
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DAK App: My pocket DAK Submit invoices and certificates, manage bonus programs, report a move or change of name, apply for a new insurance card – with the DAK App this is easy and fast. Discover the service center for your pocket! What is Meine DAK? "Meine DAK" is your protected area where you can quickly and easily handle your matters, either via app or on the web. The app is also your personal key for a secure login on the web – you always need it for two-factor authentication. We thus ensure that your health data is well protected. What are the advantages of the DAK App? • Submit invoices and certificates: Send documents easily and conveniently with the scanning function. • See the sick notes received by DAK, both the sick notes submitted by you and any electronically transmitted sick notes (eCoIfW). • Manage the bonus program "AktivBonus": Earn points and convert them into cash rewards via the DAK app. • Easy to use and customizable: Set the DAK App exactly as you need it, for example the font size. • Your fastest connection to us: Call back service, chat, telephone or e-mail – you have the choice. • Digital mailbox saves paper and time: Deal with matters quickly, easily and paperless with the app. • Family service: Deal with matters related to your family-insured children conveniently via the app. • DAK online video consultation: Easy access to specialists with online doctor´s appointment Other functions of the DAK App • Unlock the ePA app and use electronic patient files To the DAK App in four steps To use the DAK App, you need to register once. After that, you can log in to the DAK App with your fingerprint or facial recognition, for example. How to set up the app 1. Download the app 2. Confirm e-mail address 3. Set up app code 4. Identify yourself personally Here you can find video instructions for setting up the app: https://www.dak.de/app Register once, use all DAK applications The registration and identification process is designed to protect your health data. Another advantage: You only have to identify yourself personally once and then you can use our various digital offers, easily and safely. With only a password or your app code! Here you will find common questions about the app and the registration process: https://www.dak.de/dak-id Who can use the DAK App? The DAK App can be used by all insured persons aged 15 or over, provided they have a health card and a smartphone with the current operating system (iOS 15 or higher). The smartphone must also be protected by a display lock, for example by biometric recognition. Other technical requirements • No rooted device Accessibility The accessibility statement of the app can be found at: https://www.dak.de/barrierefreiheit-app How to contact us Are you having technical problems with the DAK App? When installing, registering or logging in? We are happy to help you. Please let us know your technical problem using this form: https://www.dak.de/app-support Or just call us on: 040 325 325 555. We look forward to your feedback! We will continuously expand the scope of the app according to your wishes. To make it as easy as possible for you, we ask for your opinion directly in the app at various points. We look forward to your comments, evaluations and suggestions to continually develop the DAK App so that the benefit for you will be even better.
Generali GesundheitsApp
Manage your health insurance services easily with this app. Submit documents, receive mail, and access contract information all in one place. Get health tips and information about partner offers.
- Submit documents and invoices
- Receive digital mail
- Access contract information
- Get health tips and offers
- Push notifications for updates
- Multi-device support
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Mit der Generali GesundheitsApp haben Sie die Services der Generali Deutschland Krankenversicherung immer dabei. Die Generali GesundheitsApp präsentiert sich im komplett neuen, modernen Design für Smartphones und Tablets. Die GesundheitsApp im Überblick: - Versicherung war noch nie so einfach! Erledigen Sie alles in einer App! - Einmal registriert, können Sie die App auf allen Geräten nutzen. - Dokumente fotografieren, senden, fertig! - Rechnungen mit Barcode in zwei Klicks senden. - Post direkt in der App empfangen. - Über alle Neuigkeiten informieren wir Sie per Push-Nachricht! - Alle Verträge immer dabei. In der Generali GesundheitsApp finden Sie außerdem Informationen über Produkte, Dienstleistungen, Angebote, Gewinnspiele und Aktionen der Unternehmen der Generali Gruppe, der DVAG sowie von Kooperationspartnern. Diese Informationen werden Ihnen unter anderem in Form von News und Service-Artikeln auf den verschiedenen Seiten der App angezeigt. Entdecken Sie unsere Services und die Vorteilsangebote unserer Gesundheitspartner. Senden Sie Rechnungen, Krankmeldungen, persönliche Schreiben und Formulare jetzt noch einfacher: Dokumente fotografieren und mit der GesundheitsApp sicher an die Generali senden. Mit der App wissen Sie immer, wann wir Ihre Anfrage bearbeitet haben oder ob noch Fragen offen sind. Für alle wichtigen Neuigkeiten senden wir Ihnen eine Push-Nachricht. Auch auf der Startseite der App sehen Sie alle Neuigkeiten. Und falls mit Ihren Fotos mal etwas schief geht, erklären wir Ihnen Schritt für Schritt, wie Sie fehlende oder schlecht lesbare Dokumente nochmal an uns senden können. Auch Post rund um Ihre Krankenversicherung können Sie auf Wunsch direkt in die App bekommen. Auf dem Smartphone und Tablet lassen sich die Dokumente bequem lesen, durchblättern und vergrößern. Alle Dokumente werden dauerhaft gespeichert. Wenn Sie möchten, können Sie die App auch gleichzeitig auf mehreren Smartphones oder Tablets nutzen. So haben Sie immer und überall Zugriff auf Ihre Dokumente. Auch wenn Sie ein neues Smartphone haben, geht so nichts mehr verloren. Im Bereich „Vertrag“ können Sie jederzeit die wichtigsten Informationen zu Ihrer Versicherung sehen. So wissen Sie immer genau, was versichert ist. Ihre Gesundheit ist uns wichtig. Darum gibt es in der App einen eigenen Gesundheitsbereich. Sie finden hier nützliche Tipps rund um Ihre Gesundheit und erhalten einen Überblick zu den wertvollen Services, die die Generali Ihnen bietet. Je nach Vertrag können Sie verschiedene Angebote nutzen: Eine telefonische Beratung rund um die Uhr? Per Video direkt mit einem Arzt sprechen? Lernen Sie unsere Services kennen! Wichtig für Sie zu wissen: Technischen Support für die GesundheitsApp bieten wir für die aktuellste iOS-Version sowie für die vorherige Version. Die App kann in der Regel auch mit älteren Betriebssystemversionen installiert werden. Um die GesundheitsApp vollumfänglich nutzen zu können, empfehlen wir einen Arbeitsspeicher von mindestens 4 GB.
Screenshots
Verdict
DAK app and Generali GesundheitsApp are too close to call on the numbers: across 10 compared parameters — price, rating, review sentiment and ratings volume among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
DAK app holds the better App Store score, 4.6 against 4.4. Both are backed by a comparable volume of ratings — 78 and 48 respectively. Written reviews complicate that: 85% of DAK app's written reviews are positive against 87% of Generali GesundheitsApp's, so the app with the better star average is not the one people write more warmly about.
Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on October 26, 2026 and October 27, 2026 respectively.
| Parameter | DAK app | Generali GesundheitsApp |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (78 ratings) — better | 4.4 (48 ratings) |
| Positive reviews | 85.2% of reviews | 86.5% of reviews — better |
| Number of ratings | 78 — better | 48 |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad — better |
| Requires iOS | 16.7 — better | 17.4 |
| Further details — not scored | ||
| Size | 168 MB | 91 MB |
| Age rating | 17+ | 4+ |
| Developer | DAK | Generali Versicherung AG |
Customer experience
DAK app
Generali GesundheitsApp
Bugs and requests
DAK app
Not enough reviews yet to summarise bugs or requests.
Generali GesundheitsApp
Reported bugs
17 issues- App crashes on iOS devices
- Photo function for uploading receipts not always working
- App crashes after taking a photo
- Face recognition not working
- Documents cannot be conveniently viewed on PC
Show 12 moreShow fewer
- Automatic logout after short inactivity
- Health record cannot be opened
- App crashes when trying to take a photo of a document
- Login issues with Face ID
- App not remembering Face ID preference
- Documents disappear after a few days when saved for later
- App crashes when trying to photograph documents
- Cannot log out properly when using biometric login
- App requires frequent version updates on restart
- App not installing on older iOS versions
- App not displaying notifications correctly across versions
- App only works in portrait mode on iPad
Requested features
18 requests- Add chat functionality for communication
- Allow assigning statuses or tags to documents
- Enable simultaneous download of multiple documents
- Allow users to set a custom email for security inquiries
- Support multiple bank accounts for reimbursements
Show 13 moreShow fewer
- Add a feature to add insurance card to wallet
- Provide a list of submitted and reimbursed amounts
- Enable PC-based editing and viewing
- Allow direct calling from the app for emergencies
- Add a contact form or direct correspondence option
- Display full address and phone number in the app
- Improve PDF handling and reduce compression
- Allow users to choose Face ID login persistence
- Add a feature to save documents for later submission
- Make the app usable on PC
- Add a dedicated section for contract details and benefits
- Improve the handling of documents without barcodes
- Allow the app to adapt to iPad orientation
In-app purchases
DAK app
No in-app purchases
Generali GesundheitsApp
No in-app purchases
Questions
Is DAK app free?
Is Generali GesundheitsApp free?
Which has better reviews, DAK app or Generali GesundheitsApp?
Do DAK app or Generali GesundheitsApp have ads?
Which is updated more often, DAK app or Generali GesundheitsApp?
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