Comparison

InnoCaption vs Lexie

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

InnoCaption

This app provides free, real-time captions for phone calls, assisting individuals with hearing loss. It offers options for live stenographers or automated speech recognition, with features like text-to-speech shortcuts and transcript summaries for enhanced communication.

Highlights
  • Live call captioning (stenographer or ASR)
  • Text-to-speech calling with AI refine
  • Customizable TTS shortcuts
  • AI-powered transcript summaries
  • Save and view call transcripts
  • Captioning for incoming and outgoing calls
  • Spam call filter
Features
Read full description

If hearing loss makes understanding phone calls challenging, try the InnoCaption app for free, fast, and accurate real-time call captions. InnoCaption is available at no cost to eligible users in the United States through funding from the FCC’s Telecommunications Relay Services (TRS) Fund. **** New Update **** • Custom Word List – Add custom words like names and specialized terms to improve real-time caption accuracy • Picture-in-Picture – Keep captions visible in a floating window while using other apps or browsing the web during a call REAL-TIME CAPTIONS FOR EVERY CALL • Switch between live stenographers or Automated Speech Recognition (ASR) captions at any time during your call • Available at no cost to individuals with hearing loss in the United States • Caption your calls in multiple languages, including Spanish, Chinese, Filipino, and more • Make and caption 3-way calls SEAMLESS CALLING & PERSONALIZATION • Get captions for both incoming and outgoing calls • Keep your existing phone number with our patented One Number technology • Use InnoCaption like your regular phone dialer – no need to make calls through a 711 relay • Customize the InnoCaption app to fit your accessibility needs TEXT-TO-SPEECH CALLING FEATURES • Use AI Refine to turn short responses into complete sentences at the touch of a button • Customize prewritten TTS Shortcuts for fast and effortless replies during calls ACCESSIBLE TRANSCRIPTS & VOICEMAIL • Save and view transcripts of previous calls • Generate concise AI-powered summaries of call transcripts • Access and read fully captioned voicemail messages SMART CONTACT INTEGRATION • Easily sync contacts from your phone to the InnoCaption app • Continue using your personal cell number by combining our caller ID and call-forwarding features EMERGENCY CALLS & SPAM FILTER • Built-in spam call filter blocks high-risk calls and provides notices for potential spam calls • Make 911 emergency calls with captions* *911 service may be limited or unavailable in the event of network disruptions or degradation, service connection or internet failure, or other circumstances. For more information, visit www.innocaption.com/calling-911 Cellular data plan or Wi-Fi is required to use the service. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. For more information, visit us at https://www.innocaption.com For assistance, contact us at support@innocaption.com

About

Lexie

Take control of your hearing health and enjoy clear, natural sound with this app. It offers audiologist-quality customization, seamless Bluetooth connectivity, and direct support from hearing experts. Stream phone calls and manage your hearing aids with ease.

Highlights
  • Audiologist-quality customization
  • Bluetooth connectivity
  • Stream phone calls
  • Monitor battery levels
  • Adjust settings
  • Live chat with experts
  • Lexie Rewards
Read full description

Hear every word with the free Lexie app. Once you’ve chosen your Lexie hearing aids, download this app to get them set up and customized to your hearing needs. The app guides you step-by-step from the moment you open it, and no advanced tech skills are required. All your primary controls are easily accessible on one screen • Change your volume and switch your Environments. • Adjust your Equalizer settings for Treble, Mid, and Bass. • Access 24/7 self-help resources like blogs and FAQs. • Watch easy-to-follow how-to videos and interactive tutorials. Free award-winning customer support • Connect with Lexie Experts® for the lifetime of your hearing aids. • Hop on a live video call to get live, face-to-face help with setup and settings. • Reach Lexie Experts via live chat, phone, or video. Customization for Lexie B3 and Lexie B2 Plus • Take the in-app hearing test* to create your unique hearing profile. • For Lexie B3 users, your test results auto-program your Environments for maximum speech clarity. Exclusive Lexie B3 features • Fuller, richer Universal Bluetooth® streaming for every conversation or playlist. Stream calls, music, videos, and meetings reliably on both iOS® and Android™. • Own the conversation as Automatic Sound Focus reduces surrounding noise and adjusts dual microphones toward the direction of speech. Compatibility and notes The Lexie app is compatible with the Lexie B3, B2 Plus, B2, B1, Lumen, and H1 Hearing Buds. Users must be 18 years or older. OTC hearing aids are intended for people with perceived mild-to-moderate impairment. *The hearing test isn't a substitute for a professional hearing test from a qualified healthcare provider.

Screenshots

InnoCaption4 screens
Lexie4 screens

Verdict

The call

InnoCaption and Lexie both sit at 4.7 stars, but that hides the real split: 71% of InnoCaption's written reviews are positive against 34% of Lexie's. InnoCaption also leads on update cadence (weekly vs every 3 weeks) and ratings volume (12K vs 2.7K). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

InnoCaption holds the better App Store score, 4.7 against 4.5. Both are backed by a comparable volume of ratings — 12K and 2.7K respectively. Written reviews point the same way: 71% of InnoCaption's written reviews are positive against 34% of Lexie's.

UpkeepUpdate frequency

InnoCaption ships an update weekly, Lexie every 3 weeks. The most recent releases landed on October 22, 2026 and October 17, 2026 respectively.

Scorecard4 real differences · 6 level
InnoCaption versus Lexie: the parameters behind the verdict, then further details
ParameterInnoCaptionLexie
PriceFreeFree
Rating4.7 (12K ratings) — better4.5 (2.7K ratings)
Positive reviews71.1% of reviews — better34.1% of reviews
Number of ratings12K — better2.7K
Update frequencyWeekly — betterEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod, Apple Watch — betteriPhone
Requires iOS15.1 — better16.4
Further details — not scored
Size95 MB939 MB
Age rating4+17+
DeveloperMezmo CorporationhearX Group

Customer experience

InnoCaption

All ratings12,350 ratings
Positive92.8%
Neutral4.2%
Negative3.0%
Written reviews343 reviews
Positive71.1%
Neutral5.8%
Negative23.0%

Lexie

All ratings2,687 ratings
Positive87.6%
Neutral5.7%
Negative6.7%
Written reviews179 reviews
Positive34.1%
Neutral12.3%
Negative53.6%

User reviews

InnoCaption

From 12K App Store ratings

What we love

  • 🚀 Accurate and fast captioning
  • 👍 Enables independent phone use for deaf/hard of hearing
  • 👍 Helpful customer support
  • 👍 Useful for work, personal, and medical calls
  • 👍 Saves call transcripts for reference

Room to improve

  • 🐛 Occasional issues with call quality and disconnections
  • 🐛 Inaccurate transcription of names and numbers
  • 🔒 Concerns about privacy and sharing personal information
  • 🔋 Drains battery when used extensively

Lexie

From 2.7K App Store ratings

What we love

  • 🚀 Great value for money
  • 🔒 Robust security features
  • 👍 Excellent customer support
  • 👍 Comfortable and easy to use

Room to improve

  • 🐛 Buggy app with connectivity issues
  • 🔋 Battery life and charging problems
  • 👎 Unreliable app and settings reset
  • 👎 Difficult to use and navigate

Bugs and requests

InnoCaption

Reported bugs

3 issues
  • Incoming calls not always received or displayed
  • App crashing or freezing during calls
  • Issues with call forwarding setup

Requested features

4 requests
  • Ability to caption in-person conversations
  • Integration with video calling apps
  • Improved transcription accuracy for names and numbers
  • Option to save call transcripts locally

Lexie

Reported bugs

4 issues
  • App frequently disconnects from hearing aids
  • Settings and environments keep resetting
  • App fails to detect or connect to hearing aids
  • Charging issues and battery level inaccuracies

Requested features

4 requests
  • Ability to input audiogram data
  • More granular audio controls (EQ, etc.)
  • Seamless Bluetooth connectivity
  • Offline app functionality

In-app purchases

None

InnoCaption

No in-app purchases

None

Lexie

No in-app purchases

Questions

Is InnoCaption free?
InnoCaption is free to download, with no in-app purchases.
Is Lexie free?
Lexie is free to download, with no in-app purchases.
Which has better reviews, InnoCaption or Lexie?
InnoCaption is rated higher. InnoCaption averages 4.7 out of 5 from 12K ratings, while Lexie averages 4.5 from 2.7K ratings.
Do InnoCaption or Lexie have ads?
Neither InnoCaption nor Lexie shows ads.
Which is updated more often, InnoCaption or Lexie?
InnoCaption ships an update weekly, and Lexie every 3 weeks. Most recently, InnoCaption was updated on October 22, 2026 and Lexie on October 17, 2026.

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