WatchGuard AuthPoint vs ConnectWise Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
WatchGuard AuthPoint
Securely authenticate to company networks and cloud applications directly from your smartphone. This app offers fast push notifications for approval and offline QR code scanning. It also provides a convenient place to store and manage various authenticators.
- Push-based authentication
- Offline QR code authentication
- Authenticator storage
- Token migration
- Customizable tokens
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WatchGuard’s AuthPoint app allows you to authenticate right from your own phone! No need to carry keyfobs or thumb drives; instead install and activate AuthPoint, and then use it to authenticate to company networks and cloud applications. It enables speedy push-based authentication as well as offline authentication using QR codes with the phone’s camera. This app requires activation of AuthPoint service, offered by WatchGuard. The AuthPoint app features: - convenient, secure authentication in seconds when you approve a push notification message - additional storage for all your authenticators such as those used with Google Authenticator, Facebook, Dropbox and more - quick self-service migration of tokens when changing phones - customizable tokens with unique names and pictures With AuthPoint, you can do your part to prevent unauthorized access to sensitive systems and data arising from lost or stolen credentials.
ConnectWise Mobile
This mobile application provides essential features of ConnectWise PSA for service technicians. It allows users to manage tickets, submit expenses, and view their schedule efficiently while on the go, all within a user-friendly interface.
- View agenda at a glance
- Update ticket status
- Add ticket notes
- Submit expenses
- User-friendly interface
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The official ConnectWise® Manage Companion app is your on the go companion for Service Technicians! This mobile app includes the most popular features of ConnectWise® PSA and combining them with a user friendly interface designed to help you complete assigned tasks quickly and efficiently. See your agenda at a glance, update ticket status and notes, submit expenses, and more while on the go. We want to hear your feedback! Please use the “Send Feedback” button within the app or post on our enhancement forums at: https://product.connectwise.com/communities/35-connectwise-mobile-enhancements Requires ConnectWise® PSA Add-on license.
Screenshots
Verdict
The clearest difference is review sentiment: WatchGuard AuthPoint at 53% against ConnectWise Mobile's 7%. WatchGuard AuthPoint also leads on rating (4.3 vs 3.9). ConnectWise Mobile's advantage is ratings volume (3.3K vs 44). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
WatchGuard AuthPoint holds the better App Store score, 4.3 against 3.9. That said, the two scores are not equally well evidenced: ConnectWise Mobile has 3.3K ratings behind it against 44, so its average is the more settled of the two. Written reviews point the same way: 53% of WatchGuard AuthPoint's written reviews are positive against 7% of ConnectWise Mobile's.
WatchGuard AuthPoint ships an update every 3 months, ConnectWise Mobile every 2 months. The most recent releases landed on October 2, 2026 and October 1, 2026 respectively.
| Parameter | WatchGuard AuthPoint | ConnectWise Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (44 ratings) — better | 3.9 (3.3K ratings) |
| Positive reviews | 52.9% of reviews — better | 7.5% of reviews |
| Number of ratings | 44 | 3.3K — better |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 14.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 86 MB | 51 MB |
| Age rating | 4+ | 4+ |
| Developer | WatchGuard Technologies | ConnectWise |
Customer experience
WatchGuard AuthPoint
ConnectWise Mobile
Bugs and requests
WatchGuard AuthPoint
Not enough reviews yet to summarise bugs or requests.
ConnectWise Mobile
Reported bugs
4 issues- SSO authentication not working
- Ticket and expense fields not functioning properly
- Inability to stay logged in, constantly logging out
- App crashes or freezes frequently
Requested features
6 requests- Add iPad version
- Improve search and filtering capabilities
- Implement stopwatch/timer functionality
- Allow editing of time entries, expenses, and ticket details
- Integrate signature capture for tickets
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- Add ability to assign self to tickets
In-app purchases
WatchGuard AuthPoint
No in-app purchases
ConnectWise Mobile
No in-app purchases
Questions
Is WatchGuard AuthPoint free?
Is ConnectWise Mobile free?
Which has better reviews, WatchGuard AuthPoint or ConnectWise Mobile?
Do WatchGuard AuthPoint or ConnectWise Mobile have ads?
Which is updated more often, WatchGuard AuthPoint or ConnectWise Mobile?
Other comparisons
