FirstVet vs NHS App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
FirstVet
Connect with licensed veterinarians via video call for expert pet health advice. Get guidance on emergencies, symptoms, and when to seek in-person care, all from home. Add your pet's details to quickly access professional support when you need it most.
- Video call a vet
- Expert pet health advice
- Symptom triage
- Emergency guidance
- Add pet details
- Licensed veterinarians
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VIDEO CALL A VET TO GET EXPERT ADVICE. For those middle-of-the night emergencies, and everything else, FirstVet helps you navigate the best possible care for your pet. Our service provides expert advice for situations when you're not sure what to do. Should I go to the emergency clinic? Should I monitor my pet's symptoms and then make a decision? From the convenience of your own home, a vet can help determine the next best step with regards to your pet’s symptoms and whether they require a trip to an emergency clinic visit, a non-emergent visit, or whether the symptoms can be triaged at home. Maybe you’re wondering why your cat has suddenly lost his or her appetite? Whether your dog's vomiting or diarrhea requires immediate treatment? With us, help is on the way when and where you need it. ADD YOUR PET AND CONSULT A LICENSED VET By downloading the app and adding your pet's details in advance, you can quickly get expert help when you need it the most. Signing up is completely free and takes less than a minute. WHAT WE CAN HELP YOU WITH All of our vets are and have 5+ years of experience. Here are some examples of what our vets can help your pet with: - Vomiting and diarrhea - Eye and ear problems - Ingestion of potentially toxic chemicals - Itching and skin problems - Coughing and sneezing - Ticks for dogs and cats - Injuries and accidents - Behavioral problems - Dental care - Rehabilitation and wellness - Healthcare advice for horses
NHS App
Access a range of NHS services securely from your smartphone or tablet. Request repeat prescriptions, view test results, manage appointments, and receive messages from your GP surgery. You can also manage services for others if granted access.
- Request repeat prescriptions
- View test results
- Manage appointments
- Access 111 online
- Find nearby NHS services
- Manage health for others
- Receive messages from GP surgery
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The NHS App gives you a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the app if you are aged 13 or over. You must be registered with an NHS GP surgery in England or the Isle of Man. You can also log in through the NHS website on a computer to use NHS App services. Access NHS services ---------------------- Use the NHS App to access your NHS services, anytime and anywhere. You can request repeat prescriptions, use 111 online, find nearby NHS services and more. Depending on your GP surgery, you may also be able to book appointments and contact your surgery about a health problem. Manage your health -------------------- The NHS App gives you a convenient way to view your health information, including your test results. You can manage your upcoming appointments and prescription requests. You can also make choices about your health, like your organ donation decision. Receive messages ------------------- You can get important messages from your GP surgery and other NHS services through the app. Turning on notifications can alert you to new messages. Manage services for other people --------------------------------- You can switch profiles to access services for other people in the NHS App, such as a child or family member. Your GP surgery needs to give you access and you must both share the same surgery. Log in securely --------------- The NHS App will guide you through setting up an NHS login if you do not have one already. You will be asked to prove who you are. The app will then securely connect to information from your NHS services. If your iPhone or iPad supports Touch ID or Face ID, you can use it to log in, every time you use the app.
Screenshots
Verdict
The clearest difference is review sentiment: FirstVet at 96% against NHS App's 24%. FirstVet also leads on rating (4.7 vs 2.7) and ratings volume (463 vs 75). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
FirstVet holds the better App Store score, 4.7 against 2.7. That said, the two scores are not equally well evidenced: FirstVet has 463 ratings behind it against 75, so its average is the more settled of the two. Written reviews point the same way: 96% of FirstVet's written reviews are positive against 24% of NHS App's.
FirstVet ships an update fortnightly, NHS App every 3 weeks. The most recent releases landed on October 18, 2026 and October 19, 2026 respectively.
| Parameter | FirstVet | NHS App |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (463 ratings) — better | 2.7 (75 ratings) |
| Positive reviews | 95.7% of reviews — better | 23.7% of reviews |
| Number of ratings | 463 — better | 75 |
| Update frequency | Fortnightly — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 15.0 — better |
| Further details — not scored | ||
| Size | 150 MB | 13 MB |
| Age rating | 12+ | 12+ |
| Developer | FirstVet AB | NHS Digital |
Customer experience
FirstVet
NHS App
User reviews
FirstVet
From 463 App Store ratingsWhat we love
- 🚀 Quick and easy to use
- 👍 Friendly and helpful vets
- 🚑 Provides peace of mind and reassurance
- 💰 Saves money on vet visits
- 🌐 Convenient 24/7 access to vets
Room to improve
- 🐛 App glitches and connectivity issues
- ❌ Limited functionality (no prescriptions)
- 💸 Subscription cost
NHS App
From 75 App Store ratingsWhat we love
- 🚀 Useful for repeat prescriptions
- 🚀 Helpful for accessing health records
- 👍 Intuitive and easy to use
- 🚀 Convenient way to manage appointments
Room to improve
- 🐛 Frequent login issues
- 🐛 Unreliable app functionality
- 🐛 Missing important medical data
- 🐛 Buggy after updates
- 👎 Difficult to change registered details
Bugs and requests
FirstVet
Reported bugs
2 issues- Difficulty registering account and linking insurance
- App crashes and freezes
Requested features
3 requests- Video upload capability
- Improved app notifications
- Integration with pet insurance
NHS App
Reported bugs
4 issues- Inability to log in after recent update
- Blank screens and loading issues
- Incorrect or missing appointment details
- Syncing problems with GP records
Requested features
5 requests- Ability to book appointments directly
- Improved integration with other health apps
- Inclusion of full medical history
- Persistent login and biometric support
- Notification system for prescription status
In-app purchases
FirstVet
No in-app purchases
NHS App
No in-app purchases







