Comparison

Parcel Pending Mobile vs Extra Space Storage

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Parcel Pending Mobile

Easily manage your package deliveries and online orders with this intuitive mobile application. Track incoming items, receive real-time alerts, and control locker access directly from your smartphone. Set vacation mode to prevent fees and manage account details efficiently.

Highlights
  • Manage account
  • Retrieve packages
  • Set vacation mode
  • Real-time delivery alerts
  • Open locker doors via Bluetooth
  • Add residents to account
Features
Read full description

Parcel Pending makes it simple to receive your packages and online orders! With our easy-to-use mobile app, you can manage your account, retrieve your packages, set up vacation mode, and more! Use the Parcel Pending mobile app to: - Register for Parcel Pending - View your pending packages and package history - Manage your notification preferences - Get real-time alerts when your packages are delivered - Open the locker doors with the push of a button (when Bluetooth is enabled) - Setup vacation mode to avoid storage fees - Add people in your residence to your account to ensure they receive their packages in the locker - Manage your personal data and your payment information Have questions about how to use the lockers, the mobile app or about how to make updates to your profile? Visit parcelpending.com/residents to access the FAQ library and much more. We are always looking to improve our app and services. Please let us know if there is anything we can do to make our app better.

About

Extra Space Storage

Manage your storage unit and payments easily. Access facility information, gate codes, and even open gates with your phone at participating locations. Keep your account details updated and track access activity.

Highlights
  • Facility information access
  • Gate code storage
  • Payment management
  • Digital gate access (participating facilities)
  • Account information updates
  • Share unit access (participating facilities)
Features
Currently charting
Read full description

The Extra Space Storage app serves all Extra Space Storage customers. You’ll have quick and easy access to facility information including the facility address, operating hours, and contact information. The best part is you’ll never have to worry about forgetting your gate code again because we’ve put it on the home page of the app for easy and convenient access! You can now also access My Account through the Extra Space app. With My Account, you can manage payments by making single payments when your bill is due or setting up Easy Pay, and you’ll have the ability to update your account information. At participating facilities, the app also makes accessing your storage unit and storage facility as easy as the push of a button. Download the app today to experience Digital Access at Extra Space Storage. Not sure your facility offers Digital Access? Feel free to check on the website or call your store manager. With the Extra Space Storage app, you can now enjoy the following benefits all from the convenience and ease of your phone: Easy access to My Account where you can manage payments and update account information Bluetooth technology that allows you to open your gate without ever touching a keypad again (participating facilities) Never forget your gate code again Real-time tracking of access activity for your unit (participating facilities) Easily share access to your storage unit with family, friends, or movers without giving out your access code or keys (participating facilities) Easy access to help Leave feedback via the app – we love hearing from our customers!

Screenshots

Parcel Pending Mobile4 screens
Extra Space Storage4 screens

Verdict

The call

The clearest difference is review sentiment: Extra Space Storage at 57% against Parcel Pending Mobile's 28%. Extra Space Storage also leads on update cadence (every 3 weeks vs every 3 months) and chart position (#93 vs unranked). Parcel Pending Mobile's advantage is rating (4.8 vs 4.5) and iOS requirement (11.0 vs 17.0). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Parcel Pending Mobile holds the better App Store score, 4.8 against 4.5. Both are backed by a comparable volume of ratings — 50K and 22K respectively. Written reviews complicate that: 28% of Parcel Pending Mobile's written reviews are positive against 57% of Extra Space Storage's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Parcel Pending Mobile ships an update every 3 months, Extra Space Storage every 3 weeks. Both last shipped on September 24, 2026.

Scorecard5 real differences · 6 level
Parcel Pending Mobile versus Extra Space Storage: the parameters behind the verdict, then further details
ParameterParcel Pending MobileExtra Space Storage
PriceFreeFree
Rating4.8 (50K ratings) — better4.5 (22K ratings)
Positive reviews28.4% of reviews56.7% of reviews — better
Number of ratings50K — better22K
Update frequencyEvery 3 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank—#93 — better
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS11.0 — better17.0
Further details — not scored
Size34 MB50 MB
Age rating4+4+
DeveloperParcel Pending IncExtra Space Management, INC

Customer experience

Parcel Pending Mobile

All ratings49,558 ratings
Positive96.3%
Neutral1.0%
Negative2.7%
Written reviews320 reviews
Positive28.4%
Neutral6.6%
Negative65.0%

Extra Space Storage

All ratings13,542 ratings
Positive85.7%
Neutral1.9%
Negative12.4%
Written reviews999 reviews
Positive56.7%
Neutral4.5%
Negative38.8%

User reviews

Parcel Pending Mobile

From 50K App Store ratings

What we love

  • 🔒 Safe and secure package delivery
  • 🚀 Convenient package retrieval
  • 💡 Innovative locker system
  • 👍 Easy to use app
  • 🔒 Packages kept safe from theft

Room to improve

  • 🐛 Inconsistent app functionality
  • 🐛 Unreliable notifications
  • 🐛 Login/authentication issues
  • 🐛 Bluetooth/location access problems
  • 🐛 Packages not always delivered to lockers

Extra Space Storage

From 22K App Store ratings

What we love

  • 🚀 Easy access and convenience
  • 👍 Friendly and helpful staff
  • 🔒 Secure and clean facility
  • 💡 Useful digital access features

Room to improve

  • 🐛 Glitchy and unreliable app
  • 💰 Frequent and steep price increases
  • 🔑 Issues with digital access/Bluetooth locks
  • ⏱️ Frustrating login/logout experience

Bugs and requests

Parcel Pending Mobile

Reported bugs

4 issues
  • App crashing or freezing
  • Inability to log in or create account
  • Lockers not recognized by app
  • Inaccurate package tracking

Requested features

4 requests
  • Ability to remotely open lockers
  • More locker size options
  • Improved notification system
  • Better integration with delivery services

Extra Space Storage

Reported bugs

3 issues
  • App crashes or fails to load
  • Digital access not working as expected
  • Inconsistent user experience across updates

Requested features

3 requests
  • Ability to manage account details through app
  • Improved digital access reliability and consistency
  • Notification for upcoming price changes

In-app purchases

None

Parcel Pending Mobile

No in-app purchases

None

Extra Space Storage

No in-app purchases

Questions

Is Parcel Pending Mobile free?
Parcel Pending Mobile is free to download, with no in-app purchases.
Is Extra Space Storage free?
Extra Space Storage is free to download, with no in-app purchases.
Which has better reviews, Parcel Pending Mobile or Extra Space Storage?
Parcel Pending Mobile is rated higher. Parcel Pending Mobile averages 4.8 out of 5 from 50K ratings, while Extra Space Storage averages 4.5 from 22K ratings.
Do Parcel Pending Mobile or Extra Space Storage have ads?
Neither Parcel Pending Mobile nor Extra Space Storage shows ads.
Which is updated more often, Parcel Pending Mobile or Extra Space Storage?
Parcel Pending Mobile ships an update every 3 months, and Extra Space Storage every 3 weeks. Most recently, Parcel Pending Mobile was updated on September 24, 2026 and Extra Space Storage on September 24, 2026.

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