LaundryPay vs CLT+
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
LaundryPay
Pay for laundry services directly from your smartphone at participating laundromats. Check machine availability and get notified when your cycle is complete, simplifying your laundry routine.
- Smartphone payment for laundry
- Check washer/dryer availability
- Laundry completion notifications
- Hassle-free payment experience
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Sign up today and use your smart phone to pay at your laundromat. With LaundryPay, you can pay for your laundry, check washer and dryer availability, and receive notifications when your laundry is done! LaundryPay makes laundry day easy. It's the ultimate, hassle-free payment experience.
CLT+
This app allows residents of Charlotte and Mecklenburg County to submit service requests and access city information. Report issues like trash pickup, code violations, or stray animals directly to city departments. It serves as a convenient portal for everyday municipal needs.
- Submit service requests
- Report code violations
- Report stray animals
- Access city information
- Connect with 311 services
- View supported city departments
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CLT+ is the City of Charlotte service request and information app. All communities within Mecklenburg County that receive city services can access CharMeck 311 through CLT+. Whether you need trash pick-up, want to report a code violation in your neighborhood or a stray animal, CLT+ is designed to meet your everyday needs. Supported city departments include Solid Waste Services, Storm Water, Charlotte-Mecklenburg Police Department, Neighborhood & Business Services and Charlotte Department of Transportation. Residents can also request a municipal service by visiting https://servicerequest.charlottenc.gov/.
Screenshots
Verdict
LaundryPay and CLT+ both sit at 2.4 stars, but that hides the real split: 21% of LaundryPay's written reviews are positive against 7% of CLT+'s. On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 2.4 for LaundryPay against 2.4 for CLT+. Both are backed by a comparable volume of ratings — 98 and 57 respectively. Written reviews are what separate them: 21% of LaundryPay's written reviews are positive against 7% of CLT+'s.
Both ship on a similar rhythm, roughly every 2 months. Both last shipped on September 25, 2026.
| Parameter | LaundryPay | CLT+ |
|---|---|---|
| Price | Free | Free |
| Rating | 2.4 (98 ratings) — better | 2.4 (57 ratings) |
| Positive reviews | 21.0% of reviews — better | 7.4% of reviews |
| Number of ratings | 98 — better | 57 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.6 | 15.1 — better |
| Further details — not scored | ||
| Size | 67 MB | 66 MB |
| Age rating | 4+ | 4+ |
| Developer | Laundrylux Inc. | City of Charlotte |
Customer experience
LaundryPay
CLT+
Bugs and requests
LaundryPay
Reported bugs
12 issues- Pay card not found error
- App glitches when adding time
- Double charges for added time
- Cannot log in after initial use
- App crashes or freezes
Show 7 moreShow fewer
- QR codes not working
- Account disappears after reinstall
- Cannot update payment information
- App requires re-setup every time
- Errors when trying to reload money
- Unknown errors during transactions
- App doesn't work after first use
Requested features
8 requests- Allow loading funds with credit/debit cards directly
- Implement refunds for remaining balances
- Remove minimum load amounts
- Allow app usage outside laundromat WiFi
- Improve customer support accessibility
Show 3 moreShow fewer
- Add option to update email/account details
- Provide a dark mode option
- Allow direct payment without pre-loading funds
CLT+
Not enough reviews yet to summarise bugs or requests.
In-app purchases
LaundryPay
No in-app purchases
CLT+
No in-app purchases
