Tixhub TAPP vs Esri Support
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Tixhub TAPP
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TAPP app for Tixhub Clients. Please dont install if you dont use Tixhub for your venue's ticketing.
Esri Support
Access self-help resources, AI-powered support, and manage your cases for GIS software. Get instant notifications on updates, explore video tutorials, and contact support via phone or chat.
- AI chatbot for technical issues
- Instant notifications for updates
- Video tutorials for Esri technologies
- Contact support via phone, chat, or form
- Manage support cases and bugs
- ArcGIS Online service status dashboard
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Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping that builds the leading mapping and spatial analytics software such as ArcGIS Enterprise, ArcGIS Pro, ArcGIS Online and many more. The Esri Support app brings self-help resources for all Esri's software products, assisted-support services, and case management features directly from your smartphone. With the Esri Support app you can: 1. Find answers to your questions and solutions to technical issues using our generative AI chatbot. 2. Get notified instantly about new technical articles, videos, patches, bug status updates, case updates, ArcGIS Blogs, and more. 3. Explore video tutorials for Esri technologies. 4. Contact Esri Support by phone, chat, or case submission form. 5. Request a call back to get help on your schedule. 6. Manage your support cases, bugs, and enhancements. 7. Check the status of ArcGIS Online services with the ArcGIS Online Dashboard and get notified when a service is interrupted. 8. Subscribe to bugs and receive notifications whenever new information becomes available.
Screenshots
Verdict
The clearest difference is update cadence: Esri Support at every 2 weeks against Tixhub TAPP's every 15 months. Tixhub TAPP's advantage is iOS requirement (13.0 vs 15.6). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Tixhub TAPP ships an update every 15 months, Esri Support every 2 weeks. The most recent releases landed on November 2, 2026 and November 4, 2026 respectively.
| Parameter | Tixhub TAPP | Esri Support |
|---|---|---|
| Price | Free | Free |
| Rating | — | 4.5 (33 ratings) — better |
| Positive reviews | — | 25.0% of reviews |
| Number of ratings | — | 33 — better |
| Update frequency | Every 15 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | — | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 3 MB | 89 MB |
| Age rating | 4+ | 4+ |
| Developer | Usman Salim | ESRI |
In-app purchases
Tixhub TAPP
No in-app purchases
Esri Support
No in-app purchases
