EpochField 4.1 vs Esri Support
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
EpochField 4.1
This mobile mapping solution offers tools to streamline daily workflows for field workers. It allows efficient and secure download of corporate GIS data, visualization, searching, and navigation using on-board GPS. The app functions offline for 98% of its features, making it a valuable utility toolkit.
- Streamline daily workflows
- Download corporate GIS data
- Visualize and search data
- Navigate with on-board GPS
- Offline functionality (98%)
- Library of basemaps and operational data
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Epoch Solutions Group's mobile mapping solution, EpochField, provides its users with a suite of user-friendly tools to help streamline daily workflows. Corporate GIS data can be downloaded efficiently and securely over cellular or wireless networks. That data can be visualized, searched, and identified through several easy-to-use tools. EpochField also provides its users a substantial library of basemaps and operational data, and communicates directly with on-board GPS devices to help navigate users throughout their service territory. 98% of the application will work whether the user is online or offline, making EpochField an invaluable piece of a utility field worker’s toolkit.
Esri Support
Access self-help resources, AI-powered support, and manage your cases for GIS software. Get instant notifications on updates, explore video tutorials, and contact support via phone or chat.
- AI chatbot for technical issues
- Instant notifications for updates
- Video tutorials for Esri technologies
- Contact support via phone, chat, or form
- Manage support cases and bugs
- ArcGIS Online service status dashboard
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Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping that builds the leading mapping and spatial analytics software such as ArcGIS Enterprise, ArcGIS Pro, ArcGIS Online and many more. The Esri Support app brings self-help resources for all Esri's software products, assisted-support services, and case management features directly from your smartphone. With the Esri Support app you can: 1. Find answers to your questions and solutions to technical issues using our generative AI chatbot. 2. Get notified instantly about new technical articles, videos, patches, bug status updates, case updates, ArcGIS Blogs, and more. 3. Explore video tutorials for Esri technologies. 4. Contact Esri Support by phone, chat, or case submission form. 5. Request a call back to get help on your schedule. 6. Manage your support cases, bugs, and enhancements. 7. Check the status of ArcGIS Online services with the ArcGIS Online Dashboard and get notified when a service is interrupted. 8. Subscribe to bugs and receive notifications whenever new information becomes available.
Screenshots
Verdict
The clearest difference is rating: EpochField 4.1 at 5.0 against Esri Support's 4.5. EpochField 4.1 also leads on iOS requirement (9.0 vs 15.6). Esri Support's advantage is update cadence (every 2 weeks vs every 3 months) and ratings volume (33 vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
EpochField 4.1 holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: Esri Support has 33 ratings behind it against 2, so its average is the more settled of the two.
EpochField 4.1 ships an update every 3 months, Esri Support every 2 weeks. Both last shipped on October 20, 2026.
| Parameter | EpochField 4.1 | Esri Support |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (2 ratings) — better | 4.5 (33 ratings) |
| Positive reviews | — | 25.0% of reviews |
| Number of ratings | 2 | 33 — better |
| Update frequency | Every 3 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPad | iPhone, iPad, iPod — better |
| Requires iOS | 9.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 143 MB | 89 MB |
| Age rating | 4+ | 4+ |
| Developer | Epoch Solutions Group Inc | ESRI |
Customer experience
EpochField 4.1
Esri Support
In-app purchases
EpochField 4.1
No in-app purchases
Esri Support
No in-app purchases
Questions
Is EpochField 4.1 free?
Is Esri Support free?
Which has better reviews, EpochField 4.1 or Esri Support?
Do EpochField 4.1 or Esri Support have ads?
Which is updated more often, EpochField 4.1 or Esri Support?
Other comparisons
