ConnectWise Mobile vs ConnectUC

The official ConnectWise® Manage Companion app is your on the go companion for Service Technicians! This mobile app includes the most popular features of ConnectWise® PSA and combining them with a user friendly interface designed to help you complete assigned tasks quickly and efficiently. See your agenda at a glance, update ticket status and notes, submit expenses, and more while on the go. We want to hear your feedback! Please use the “Send Feedback” button within the app or post on our enhancement forums at: https://product.connectwise.com/communities/35-connectwise-mobile-enhancements Requires ConnectWise® PSA Add-on license.

ConnectUC gives you full access to your business phone and unified communications with voice calling, text messaging, voicemail, co-worker presence, meetings, and more. It works across web, desktop, and mobile apps. Calls - Stay connected, no matter where you are! With the ability to take your extension with you, you can easily place or receive calls with features like call transfers, conference calling, call history, recordings and more. Visual Voicemail with Transcriptions - Never miss a voicemail with visual voicemail that includes transcriptions, allowing you to quickly and easily read your messages. All-in-One App - Access PBX functionality seamlessly within one application, eliminating the need for multiple portals. Co-Worker Status - Real-time coworker phone status with integrated presence allows users at a glance to see the phone and status of users throughout the company, whether they are using their deskphone or ConnectUC. SMS - Send and receive text messages using SMS with your business phone number associated with your extension, without needing to use your personal phone number. Messaging for Chat and Collaboration (coming soon) - Chat and collaborate with your team over messages with individual and group messaging. Meetings (coming soon) - Group meetings with video and screen sharing with anyone inside or outside of your company. Flexible Fax (coming soon) - Send and receive faxes directly from the UC Client, complete with multiple numbers and cover pages. Keep in mind: ConnectUC was built to work with your UCaaS service and requires a UCaaS account.