NinjaOne Mobile vs DocuWare
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NinjaOne Mobile
Manage IT infrastructure and support end-users remotely with a unified platform. This solution centralizes IT management workflows into a single, accessible interface for a streamlined experience.
- Unified IT management
- Remote end-user support
- Centralized workflows
- Single pane of glass interface
- Manage from anywhere
Read full descriptionHide full description
NinjaOne is the industry’s only unified IT management solution the centralizes and consolidates your IT management workflows into a single pane of glass. The NinjaOne app gives you the power to manage IT and support end-users from anywhere, providing a better IT experience for everyone.
DocuWare
Manage your cloud-based tasks and documents on the go. Access assigned tasks, search for documents, and import or share files seamlessly. The app features an intuitive interface for efficient mobile use.
- Robust task management
- Search documents on the go
- Import documents via sharing
- Share documents to other apps
- Efficient navigation between tasks and documents
- User-centric mobile interface
Read full descriptionHide full description
Experience the new DocuWare app for our cloud users. The DocuWare App can be used with DocuWare Cloud, for Organizations with version 7.13 or later. Connections to DocuWare On-Premises Systems are not supported yet. Key Features: Robust Task Management: Easily access and manage all tasks assigned to you, organized by workflow. Search for documents while on the go. Import documents to DocuWare by sharing the document to the app. Share documents from the app to other apps. Efficient Navigation: Seamlessly switch between task details and related documents using two accessible tabs. User-Centric Design: Enjoy a simplified and intuitive interface tailored for mobile use
Screenshots
Verdict
The clearest difference is review sentiment: DocuWare at 100% against NinjaOne Mobile's 22%. DocuWare also leads on rating (3.0 vs 2.6). NinjaOne Mobile's advantage is ratings volume (73 vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
DocuWare holds the better App Store score, 3.0 against 2.6. That said, the two scores are not equally well evidenced: NinjaOne Mobile has 73 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 22% of NinjaOne Mobile's written reviews are positive against 100% of DocuWare's.
NinjaOne Mobile ships an update every 2 months, DocuWare every 4 weeks. The most recent releases landed on October 7, 2026 and October 4, 2026 respectively.
| Parameter | NinjaOne Mobile | DocuWare |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (73 ratings) | 3.0 (2 ratings) — better |
| Positive reviews | 21.9% of reviews | 100.0% of reviews — better |
| Number of ratings | 73 — better | 2 |
| Update frequency | Every 2 months | Every 4 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 38 MB | 15 MB |
| Age rating | 4+ | 4+ |
| Developer | NinjaRMM, LLC | DocuWare GmbH |
Customer experience
NinjaOne Mobile
DocuWare
Bugs and requests
NinjaOne Mobile
Reported bugs
36 issues- Login loop with SSO/Entra ID
- MFA not working or broken
- Authenticator never calls back
- App continually signs out
- Notifications never work
Show 31 moreShow fewer
- Keyboard pops up and obstructs navigation
- Action and function key bar disappeared
- SSO login screen won't allow changing accounts
- Have to log in every 20 seconds
- Login fails after updates
- Cannot log in with MFA codes, only SMS
- Action button for remote in is gone
- False data in threat counts and group filters
- Scripts do not work
- Redirects to external browser that won't accept input
- Crashing on launch (iOS 18)
- SSO broken, loops between screens
- Login loop prevents sign-in
- App launches Safari and then endless pop-ups
- Cannot sign in with SSO
- Biometric login not possible, always asks for 2FA
- Infinite sign-in loop with Azure AD
- Last update broke SSO logins with Entra SSO
- No login over SSO since last update
- Persistent issue with staying signed in
- Resetting user password is spotty or shows nothing
- Cannot unlock user account from app
- MFA setup required, but no way to submit verification
- Cannot run scripts as credential selection field is broken
- Push notifications stopped working
- List of scripts is empty (only shows categories)
- Task manager functionality not working
- Cannot log back in with correct credentials after first day
- App does not work
- Approval bug is reversed (approve rejects, reject approves)
- New UI limits information and can't run scripts
Requested features
18 requests- Add facial recognition for login
- Add ability to access device terminal/cmd/powershell
- Add ability to search devices by logged in user
- Add storage drive capacity/utilization
- Add Windows version (e.g., 22H2)
Show 13 moreShow fewer
- Add processor make/model
- Add graphics card make/model
- Sort scripts alphabetically
- Add dark mode option
- Add advanced analytics dashboard
- Add option for alert sound with push notifications
- Add ability to change alert sound
- Add full access to event viewer
- Add hard drive monitoring
- Add ability to run scheduled scripts/policies
- Add command line access
- Add ability to scan and deploy patches from app
- Add more options to do things as in web interface
DocuWare
Not enough reviews yet to summarise bugs or requests.
In-app purchases
NinjaOne Mobile
No in-app purchases
DocuWare
No in-app purchases
