Comparison

Xerox® Easy Assist vs DocuWare

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Xerox® Easy Assist

Simplify printer installation and management directly from your mobile device. Access self-support services, monitor performance, and print documents without needing IT assistance. Secure your device by managing admin passwords.

Highlights
  • Guided printer installation
  • Browse and print documents
  • Monitor printer performance
  • Real-time self-support access
  • Manage device admin passwords
  • Reorder genuine Xerox supplies
Features
Read full description

The Xerox® Easy Assist app is a convenient and easy to use app that simplifies installation and management of your Printer or Multifunction Printer right from your mobile phone, allowing you direct access to self-support services and real-time monitoring of your printer performance – all without IT support. KEY STANDARD FEATURES EASY SET UP: Get up and running quickly with guided installation of your Xerox device STAY PRODUCTIVE: Quickly browse and print documents from within the app, monitor supply levels and easily reorder Genuine Xerox Supplies SUPPORT ON THE SPOT: In the unlikely event you run into issues, resolve them quickly with real-time access to self-support services SECURE YOUR DEVICE: Prevent unauthorized user access by easily managing device admin passwords

About

DocuWare

Manage your cloud-based tasks and documents on the go. Access assigned tasks, search for documents, and import or share files seamlessly. The app features an intuitive interface for efficient mobile use.

Highlights
  • Robust task management
  • Search documents on the go
  • Import documents via sharing
  • Share documents to other apps
  • Efficient navigation between tasks and documents
  • User-centric mobile interface
Read full description

Experience the new DocuWare app for our cloud users. The DocuWare App can be used with DocuWare Cloud, for Organizations with version 7.13 or later. Connections to DocuWare On-Premises Systems are not supported yet. Key Features: Robust Task Management: Easily access and manage all tasks assigned to you, organized by workflow. Search for documents while on the go. Import documents to DocuWare by sharing the document to the app. Share documents from the app to other apps. Efficient Navigation: Seamlessly switch between task details and related documents using two accessible tabs. User-Centric Design: Enjoy a simplified and intuitive interface tailored for mobile use

Screenshots

Xerox® Easy Assist4 screens
DocuWare4 screens

Verdict

The call

The clearest difference is review sentiment: DocuWare at 100% against Xerox® Easy Assist's 27%. DocuWare also leads on update cadence (every 4 weeks vs every 2 months). Xerox® Easy Assist's advantage is rating (3.6 vs 3.0) and ratings volume (36 vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Xerox® Easy Assist holds the better App Store score, 3.6 against 3.0. That said, the two scores are not equally well evidenced: Xerox® Easy Assist has 36 ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 27% of Xerox® Easy Assist's written reviews are positive against 100% of DocuWare's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Xerox® Easy Assist ships an update every 2 months, DocuWare every 4 weeks. The most recent releases landed on October 21, 2026 and October 24, 2026 respectively.

Scorecard5 real differences · 5 level
Xerox® Easy Assist versus DocuWare: the parameters behind the verdict, then further details
ParameterXerox® Easy AssistDocuWare
PriceFreeFree
Rating3.6 (36 ratings) — better3.0 (2 ratings)
Positive reviews26.7% of reviews100.0% of reviews — better
Number of ratings36 — better2
Update frequencyEvery 2 monthsEvery 4 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better17.0
Further details — not scored
Size47 MB15 MB
Age rating4+4+
DeveloperXerox CorporationDocuWare GmbH

Customer experience

Xerox® Easy Assist

All ratings36 ratings
Positive61.1%
Neutral5.6%
Negative33.3%
Written reviews45 reviews
Positive26.7%
Neutral4.4%
Negative68.9%

DocuWare

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

Xerox® Easy Assist

No in-app purchases

None

DocuWare

No in-app purchases

Questions

Is Xerox® Easy Assist free?
Xerox® Easy Assist is free to download, with no in-app purchases.
Is DocuWare free?
DocuWare is free to download, with no in-app purchases.
Which has better reviews, Xerox® Easy Assist or DocuWare?
Xerox® Easy Assist is rated higher. Xerox® Easy Assist averages 3.6 out of 5 from 36 ratings, while DocuWare averages 3.0 from 2 ratings.
Do Xerox® Easy Assist or DocuWare have ads?
Neither Xerox® Easy Assist nor DocuWare shows ads.
Which is updated more often, Xerox® Easy Assist or DocuWare?
Xerox® Easy Assist ships an update every 2 months, and DocuWare every 4 weeks. Most recently, Xerox® Easy Assist was updated on October 21, 2026 and DocuWare on October 24, 2026.

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