Comparison

Freshcaller vs Downtown eChauffeur

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Freshcaller

This app provides modern cloud telephony for making and receiving calls conveniently. Manage agent status, view call history with follow-up actions, and handle multiple incoming calls. Convert important calls into tickets for seamless support.

Highlights
  • Make and receive calls
  • Manage agent status
  • View call history and notes
  • Handle multiple incoming calls
  • Convert calls to tickets
  • Call routing and IVR
Read full description

Modern Cloud Telephony Calls: Make and receive calls at your convenience. Agent status: Set your availability by toggling between being online and offline from within the app. My calls: Directly engage with your most recent callers from the list of recent calls Follow up actions: Tap on an item in your call history to return the call or view the call summary, notes and recording. Multiple incoming calls: View all your incoming calls in queue on one single screen Tickets: Convert your important and unresolved calls as tickets in Freshdesk Support Desk. Benefits of Freshdesk Contact Center No more missed calls: With the advantage of being able to attend calls from any place, any time, you can do away with missing out on customer calls. One account. Same rules: Enjoy the perks of call routing, IVR, and smart escalations just like you do on the web. Easy to use: The intuitive and simple user experience makes sure there is no need for any separate training to get your agents onboard. You can try it out for a period of 21 days.

About

Downtown eChauffeur

Features
Read full description

For drivers of Downtown Travel Services.

Screenshots

Freshcaller4 screens
Downtown eChauffeur4 screens

Verdict

The call

The clearest difference is update cadence: Downtown eChauffeur at every 11 days against Freshcaller's every 6 weeks. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Freshcaller ships an update every 6 weeks, Downtown eChauffeur every 11 days. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.

Scorecard1 real difference · 9 level
Freshcaller versus Downtown eChauffeur: the parameters behind the verdict, then further details
ParameterFreshcallerDowntown eChauffeur
PriceFreeFree
Rating3.4 (65 ratings) — better—
Positive reviews30.3% of reviews—
Number of ratings65 — better—
Update frequencyEvery 6 weeksEvery 11 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS14.0 — better15.0
Further details — not scored
Size39 MB16 MB
Age rating4+4+
DeveloperFRESHWORKS TECHNOLOGIES PRIVATE LIMITEDTANCHONG.COM PTE LTD

In-app purchases

None

Freshcaller

No in-app purchases

None

Downtown eChauffeur

No in-app purchases

Questions

Is Freshcaller free?
Freshcaller is free to download, with no in-app purchases.
Is Downtown eChauffeur free?
Downtown eChauffeur is free to download, with no in-app purchases.
Do Freshcaller or Downtown eChauffeur have ads?
Neither Freshcaller nor Downtown eChauffeur shows ads.
Which is updated more often, Freshcaller or Downtown eChauffeur?
Freshcaller ships an update every 6 weeks, and Downtown eChauffeur every 11 days. Most recently, Freshcaller was updated on November 2, 2026 and Downtown eChauffeur on November 3, 2026.

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