Comparison

Freshcaller vs devicethread®

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Freshcaller

This app provides modern cloud telephony for making and receiving calls conveniently. Manage agent status, view call history with follow-up actions, and handle multiple incoming calls. Convert important calls into tickets for seamless support.

Highlights
  • Make and receive calls
  • Manage agent status
  • View call history and notes
  • Handle multiple incoming calls
  • Convert calls to tickets
  • Call routing and IVR
Read full description

Modern Cloud Telephony Calls: Make and receive calls at your convenience. Agent status: Set your availability by toggling between being online and offline from within the app. My calls: Directly engage with your most recent callers from the list of recent calls Follow up actions: Tap on an item in your call history to return the call or view the call summary, notes and recording. Multiple incoming calls: View all your incoming calls in queue on one single screen Tickets: Convert your important and unresolved calls as tickets in Freshdesk Support Desk. Benefits of Freshdesk Contact Center No more missed calls: With the advantage of being able to attend calls from any place, any time, you can do away with missing out on customer calls. One account. Same rules: Enjoy the perks of call routing, IVR, and smart escalations just like you do on the web. Easy to use: The intuitive and simple user experience makes sure there is no need for any separate training to get your agents onboard. You can try it out for a period of 21 days.

About

devicethread®

Read full description

Transform your hotel stay with seamless smart room technology. Skip the front desk and enjoy true contactless check-in—access your room and control your environment from your phone. After booking, simply use the unique link from your property to activate the app and unlock: 1. Contactless mobile room access 2. Smart device control (lights, thermostats, and more) 3. Skip check-in queues entirely 4. Personalized room settings at your fingertips The modern way to experience hospitality. Download now and elevate your next stay.

Screenshots

Freshcaller4 screens

Verdict

The call

The clearest difference is device support: Freshcaller at 3 against devicethread®'s —. Freshcaller also leads on iOS requirement (14.0 vs 18.2). On price and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Scorecard2 real differences · 8 level
Freshcaller versus devicethread®: the parameters behind the verdict, then further details
ParameterFreshcallerdevicethread®
PriceFreeFree
Rating3.3 (63 ratings) — better—
Positive reviews30.3% of reviews—
Number of ratings63 — better—
Update frequencyEvery 6 weeks—
AdsNo—
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPod — better—
Requires iOS14.0 — better18.2
Further details — not scored
Size39 MB41 MB
Age rating4+4+
DeveloperFRESHWORKS TECHNOLOGIES PRIVATE LIMITEDDeviceThread Inc.

In-app purchases

None

Freshcaller

No in-app purchases

None

devicethread®

No in-app purchases

Questions

Is Freshcaller free?
Freshcaller is free to download, with no in-app purchases.
Is devicethread® free?
devicethread® is free to download, with no in-app purchases.

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