Comparison

HighLevel vs Certainty Connect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HighLevel

This all-in-one sales and marketing platform empowers agencies and marketers to capture leads, automate communication, and manage client relationships. It provides tools for website and landing page creation, lead capture, and automated messaging across multiple channels.

Highlights
  • Lead capture tools
  • Landing page builder
  • Automated messaging
  • Website creation
  • Appointment scheduling
  • Analytics tracking
Features
Read full description

More Leads = More Customers We Help Agencies & Marketers thrive With Our All-In-One Sales & Marketing Platform [ FOR AGENCIES, BY AGENCIES ] HighLevel is the first-ever all-in-one platform that will give you the tools, support and resources you need to succeed with your agency. • All the tools you need in one platform without having to "duct-tape" multiple platforms together! • Capture leads using our landing pages, surveys, forms, calendars, inbound phone system & more! • Full Suite Platform for Agencies. Included in the Platform is a full-featured Page Builder to capture leads. • Our intuitive platform allows you to create full-featured websites with custom menus. • Create high-performing and captivating landing pages all in one place! • Automatically message leads via voicemail, forced calls, SMS, emails, FB Messenger & more! • Use our built-in tools to collect payments, schedule appointments, and track analytics!

About

Certainty Connect

This internal team communication and collaboration tool facilitates secure messaging, document sharing, task management, and video conferencing for employees. It aims to enhance team efficiency and build stronger professional relationships within the organization.

Highlights
  • Team communication
  • Document collaboration
  • Task management
  • E-signature
  • Secure video conferencing
  • Announcements and training updates
Features
Read full description

Certainty Management is a profit consulting firm headquartered in Henderson, Nevada USA with associates coast-to-coast and clients in all fifty states, as well as abroad. We are committed to helping our clientele improve their profitability through our ten profit improvement divisions: AI technology, benefits, cost-savings, efficiency (automation), energy, funding, and tax credit/settlement recovery. (Three additional divisions focus on healthcare providers/senior care, retirement, and community service). Our "Certainty Cares" initiatives help us give back by helping college students graduate debt-free, former students eliminate their federal student debt, worthy nonprofits raise unlimited zero-cost funding, and veterans access their VA benefits and back pay. We’re proud of our efforts and the meaningful impact we’re making in the communities in which we reside. This Certainty Connect app is for internal Certainty team members only. It is not for public use or access. Use the app to communicate with other team and management members, collaborate on documents, manage tasks, e-sign agreements, complete Q & A, receive announcements and training updates, and build team relationships. Enjoy audio and text messaging, document exchange, task organization, secure, built-in video conferencing, and more. Certainty Connect makes collaborating with our team more consistent and efficient. Welcome to the Certainty family.

Screenshots

HighLevel4 screens
Certainty Connect4 screens

Verdict

The call

The clearest difference is rating: Certainty Connect at 5.0 against HighLevel's 4.5. Certainty Connect also leads on iOS requirement (14.0 vs 16.6). HighLevel's advantage is update cadence (every 10 days vs every 6 months) and ratings volume (3.7K vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Certainty Connect holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: HighLevel has 3.7K ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

HighLevel ships an update every 10 days, Certainty Connect every 6 months. The most recent releases landed on September 29, 2026 and September 17, 2026 respectively.

Scorecard4 real differences · 6 level
HighLevel versus Certainty Connect: the parameters behind the verdict, then further details
ParameterHighLevelCertainty Connect
PriceFreeFree
Rating4.5 (3.7K ratings)5.0 (1 ratings) — better
Positive reviews24.7% of reviews—
Number of ratings3.7K — better1
Update frequencyEvery 10 days — betterEvery 6 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.614.0 — better
Further details — not scored
Size352 MB199 MB
Age rating17+17+
DeveloperSynclioCertainty Management, Inc.

Customer experience

HighLevel

All ratings3,688 ratings
Positive85.6%
Neutral4.2%
Negative10.2%
Written reviews150 reviews
Positive24.7%
Neutral15.3%
Negative60.0%

Certainty Connect

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

HighLevel

Reported bugs

20 issues
  • Login screen freezes
  • Incompatible with older devices
  • Notifications and messages not loading
  • Can't create account
  • App crashes mid call
Show 15 more
  • No notifications
  • Loading issues after update
  • Horrible update
  • New app sucks!
  • Lots of bugs
  • Bad update
  • Keep getting bumped out
  • Terrible new update
  • Can't change any settings
  • Call quality not good
  • Glitchy, rarely ever works
  • App Blacks Out
  • Bad update recently
  • App crash
  • Blank screens and the never ending reload

Requested features

5 requests
  • Dark mode option
  • Advanced analytics dashboard
  • Ability to cc/bcc on new emails
  • Ability to forward previously sent emails
  • Improve email tech and notifications

Certainty Connect

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

HighLevel

No in-app purchases

None

Certainty Connect

No in-app purchases

Questions

Is HighLevel free?
HighLevel is free to download, with no in-app purchases.
Is Certainty Connect free?
Certainty Connect is free to download, with no in-app purchases.
Which has better reviews, HighLevel or Certainty Connect?
Certainty Connect is rated higher. HighLevel averages 4.5 out of 5 from 3.7K ratings, while Certainty Connect averages 5.0 from 1 ratings.
Do HighLevel or Certainty Connect have ads?
Neither HighLevel nor Certainty Connect shows ads.
Which is updated more often, HighLevel or Certainty Connect?
HighLevel ships an update every 10 days, and Certainty Connect every 6 months. Most recently, HighLevel was updated on September 29, 2026 and Certainty Connect on September 17, 2026.

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