Comparison

NYDocSubmit vs Heller's Gas

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

NYDocSubmit

This app allows New York State residents to submit required documentation for various public assistance programs without visiting a local office. It supports SNAP, HEAP, Temporary Assistance, and Medicaid, but has specific exclusions for initial applications and certain sensitive information.

Highlights
  • Submit SNAP, HEAP, Temporary Assistance, Medicaid documents
  • Avoid trips to local social services offices
  • Supports multiple New York counties
  • Medicaid recertification submission
  • Digital document submission
Features
Read full description

NYDocSubmit enables residents of New York State to submit required documents for SNAP, HEAP, Temporary Assistance, and Medicaid – avoiding another trip to the local social services district (“district”) office. This App is available to residents of Albany, Allegany, Broome, Cattaraugus, Cayuga, Chautauqua, Chemung, Chenango, Clinton, Columbia, Cortland, Delaware, Dutchess, Erie, Essex, Franklin, Fulton, Genesee, Greene, Hamilton, Herkimer, Jefferson, Lewis, Livingston, Madison, Monroe, Montgomery, Niagara, Oneida, Onondaga, Ontario, Orleans, Oswego, Otsego, Putnam, Rensselaer, Rockland, Saratoga, Schoharie, Schuyler, Seneca, St. Lawrence, Steuben, Suffolk, Sullivan, Tioga, Tompkins, Ulster, Warren, Washington, Wayne, Westchester, Wyoming, and Yates Counties at this time. If your district is not listed, check back soon to see if it has been added. This App is NOT monitored for emergencies. You must contact your district office directly if you need help to address an emergency. DO NOT use this App to submit an initial application for SNAP, HEAP, Temporary Assistance, or Medicaid; to submit a SNAP Interim Report, SNAP Change Report Form, or SNAP Periodic Report; or to submit a recertification application for SNAP, HEAP, or Temporary Assistance. However, you may use NYDocSubmit to submit a Medicaid recertification. DO NOT submit sensitive information, such as HIV status or domestic violence information and/or addresses that must remain confidential to safeguard you or a household member. If you need to submit such information, or if the App is not available, provide the documents to your district in a manner OTHER THAN through this App, such as through the U.S. Postal Service, in person, kiosk (if available), or fax machine.

About

Heller's Gas

Manage your Heller's Gas account on the go. View your balance, invoices, and payment history. Request deliveries and service, and make payments directly from your mobile device.

Highlights
  • View current balance
  • Access open invoices
  • Track pending payments
  • Request deliveries
  • Request service
  • View account history
Features
Read full description

Mobile account management for Heller's Gas Customers is here! View current balance, open invoices, pending payments, and deliveries. Make payments, request deliveries, request service, view account history and more!

Screenshots

NYDocSubmit4 screens
Heller's Gas3 screens

Verdict

The call

The clearest difference is rating: NYDocSubmit at 4.8 against Heller's Gas's 4.2. NYDocSubmit also leads on ratings volume (26K vs 17) and update cadence (every 3 months vs every 14 months). Heller's Gas's advantage is review sentiment (100% vs 70%) and iOS requirement (12.2 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

NYDocSubmit holds the better App Store score, 4.8 against 4.2. That said, the two scores are not equally well evidenced: NYDocSubmit has 26K ratings behind it against 17, so its average is the more settled of the two. Written reviews complicate that: 70% of NYDocSubmit's written reviews are positive against 100% of Heller's Gas's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

NYDocSubmit ships an update every 3 months, Heller's Gas every 14 months. The most recent releases landed on October 15, 2026 and October 3, 2026 respectively.

Scorecard5 real differences · 5 level
NYDocSubmit versus Heller's Gas: the parameters behind the verdict, then further details
ParameterNYDocSubmitHeller's Gas
PriceFreeFree
Rating4.8 (26K ratings) — better4.2 (17 ratings)
Positive reviews70.4% of reviews100.0% of reviews — better
Number of ratings26K — better17
Update frequencyEvery 3 months — betterEvery 14 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.012.2 — better
Further details — not scored
Size64 MB46 MB
Age rating4+4+
DeveloperNew York State Office of Information Technology ServicesHeller's Gas

Customer experience

NYDocSubmit

All ratings24,854 ratings
Positive95.9%
Neutral2.2%
Negative1.9%
Written reviews186 reviews
Positive70.4%
Neutral8.1%
Negative21.5%

Heller's Gas

All ratings17 ratings
Positive76.5%
Neutral11.8%
Negative11.8%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

NYDocSubmit

Reported bugs

3 issues
  • Camera function issues
  • Keyboard blocking UI elements
  • Inconsistent behavior when submitting multiple documents

Requested features

4 requests
  • Allow document uploads from phone's photo gallery
  • Implement a chat or messaging feature for quick questions
  • Enable batch document submission
  • Add an option to log out of accounts

Heller's Gas

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

NYDocSubmit

No in-app purchases

None

Heller's Gas

No in-app purchases

Questions

Is NYDocSubmit free?
NYDocSubmit is free to download, with no in-app purchases.
Is Heller's Gas free?
Heller's Gas is free to download, with no in-app purchases.
Which has better reviews, NYDocSubmit or Heller's Gas?
NYDocSubmit is rated higher. NYDocSubmit averages 4.8 out of 5 from 26K ratings, while Heller's Gas averages 4.2 from 17 ratings.
Do NYDocSubmit or Heller's Gas have ads?
Neither NYDocSubmit nor Heller's Gas shows ads.
Which is updated more often, NYDocSubmit or Heller's Gas?
NYDocSubmit ships an update every 3 months, and Heller's Gas every 14 months. Most recently, NYDocSubmit was updated on October 15, 2026 and Heller's Gas on October 3, 2026.

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