NYDocSubmit vs Total Language
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NYDocSubmit
This app allows New York State residents to submit required documentation for various public assistance programs without visiting a local office. It supports SNAP, HEAP, Temporary Assistance, and Medicaid, but has specific exclusions for initial applications and certain sensitive information.
- Submit SNAP, HEAP, Temporary Assistance, Medicaid documents
- Avoid trips to local social services offices
- Supports multiple New York counties
- Medicaid recertification submission
- Digital document submission
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NYDocSubmit enables residents of New York State to submit required documents for SNAP, HEAP, Temporary Assistance, and Medicaid – avoiding another trip to the local social services district (“district”) office. This App is available to residents of Albany, Allegany, Broome, Cattaraugus, Cayuga, Chautauqua, Chemung, Chenango, Clinton, Columbia, Cortland, Delaware, Dutchess, Erie, Essex, Franklin, Fulton, Genesee, Greene, Hamilton, Herkimer, Jefferson, Lewis, Livingston, Madison, Monroe, Montgomery, Niagara, Oneida, Onondaga, Ontario, Orleans, Oswego, Otsego, Putnam, Rensselaer, Rockland, Saratoga, Schoharie, Schuyler, Seneca, St. Lawrence, Steuben, Suffolk, Sullivan, Tioga, Tompkins, Ulster, Warren, Washington, Wayne, Westchester, Wyoming, and Yates Counties at this time. If your district is not listed, check back soon to see if it has been added. This App is NOT monitored for emergencies. You must contact your district office directly if you need help to address an emergency. DO NOT use this App to submit an initial application for SNAP, HEAP, Temporary Assistance, or Medicaid; to submit a SNAP Interim Report, SNAP Change Report Form, or SNAP Periodic Report; or to submit a recertification application for SNAP, HEAP, or Temporary Assistance. However, you may use NYDocSubmit to submit a Medicaid recertification. DO NOT submit sensitive information, such as HIV status or domestic violence information and/or addresses that must remain confidential to safeguard you or a household member. If you need to submit such information, or if the App is not available, provide the documents to your district in a manner OTHER THAN through this App, such as through the U.S. Postal Service, in person, kiosk (if available), or fax machine.
Total Language
This app helps service professionals manage their work, schedule appointments, and ensure compliance. It facilitates real-time submission of service forms for faster payments and offers tools to track costs. Users can also expand their offerings with virtual remote interpreting services.
- Accept more work
- Manage schedules with dynamic calendar
- Meet compliance requirements
- Receive training
- Submit service forms in real-time
- Calculate and track costs
- Add Virtual Remote Interpreting
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Total Language Mobile Vendor allows users to accept more work, manage schedules within our dynamic calendar, meet compliance requirements, receive training and submit services forms in real-time to get paid faster. Our payment tools calculate and track all costs for you. Mobile Vendors can expand their services by adding Virtual Remote Interpreting to your service offerings while working from home.
Screenshots
Verdict
The clearest difference is rating: NYDocSubmit at 4.8 against Total Language's 3.5. NYDocSubmit also leads on review sentiment (70% vs 33%) and ratings volume (26K vs 12). Total Language's advantage is update cadence (every 5 weeks vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
NYDocSubmit holds the better App Store score, 4.8 against 3.5. That said, the two scores are not equally well evidenced: NYDocSubmit has 26K ratings behind it against 12, so its average is the more settled of the two. Written reviews point the same way: 70% of NYDocSubmit's written reviews are positive against 33% of Total Language's.
NYDocSubmit ships an update every 3 months, Total Language every 5 weeks. The most recent releases landed on September 24, 2026 and July 25, 2026 respectively.
| Parameter | NYDocSubmit | Total Language |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (26K ratings) — better | 3.5 (12 ratings) |
| Positive reviews | 70.2% of reviews — better | 33.3% of reviews |
| Number of ratings | 26K — better | 12 |
| Update frequency | Every 3 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 16.6 |
| Further details — not scored | ||
| Size | 64 MB | 29 MB |
| Age rating | 4+ | 4+ |
| Developer | New York State Office of Information Technology Services | Total Language, LLC. |
Customer experience
NYDocSubmit
Total Language
Bugs and requests
NYDocSubmit
Reported bugs
3 issues- Camera function issues
- Keyboard blocking UI elements
- Inconsistent behavior when submitting multiple documents
Requested features
4 requests- Allow document uploads from phone's photo gallery
- Implement a chat or messaging feature for quick questions
- Enable batch document submission
- Add an option to log out of accounts
Total Language
Not enough reviews yet to summarise bugs or requests.
In-app purchases
NYDocSubmit
No in-app purchases
Total Language
No in-app purchases









