Comparison

NYDocSubmit vs Total Language

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

NYDocSubmit

This app allows New York State residents to submit required documentation for various public assistance programs without visiting a local office. It supports SNAP, HEAP, Temporary Assistance, and Medicaid, but has specific exclusions for initial applications and certain sensitive information.

Highlights
  • Submit SNAP, HEAP, Temporary Assistance, Medicaid documents
  • Avoid trips to local social services offices
  • Supports multiple New York counties
  • Medicaid recertification submission
  • Digital document submission
Features
Read full description

NYDocSubmit enables residents of New York State to submit required documents for SNAP, HEAP, Temporary Assistance, and Medicaid – avoiding another trip to the local social services district (“district”) office. This App is available to residents of Albany, Allegany, Broome, Cattaraugus, Cayuga, Chautauqua, Chemung, Chenango, Clinton, Columbia, Cortland, Delaware, Dutchess, Erie, Essex, Franklin, Fulton, Genesee, Greene, Hamilton, Herkimer, Jefferson, Lewis, Livingston, Madison, Monroe, Montgomery, Niagara, Oneida, Onondaga, Ontario, Orleans, Oswego, Otsego, Putnam, Rensselaer, Rockland, Saratoga, Schoharie, Schuyler, Seneca, St. Lawrence, Steuben, Suffolk, Sullivan, Tioga, Tompkins, Ulster, Warren, Washington, Wayne, Westchester, Wyoming, and Yates Counties at this time. If your district is not listed, check back soon to see if it has been added. This App is NOT monitored for emergencies. You must contact your district office directly if you need help to address an emergency. DO NOT use this App to submit an initial application for SNAP, HEAP, Temporary Assistance, or Medicaid; to submit a SNAP Interim Report, SNAP Change Report Form, or SNAP Periodic Report; or to submit a recertification application for SNAP, HEAP, or Temporary Assistance. However, you may use NYDocSubmit to submit a Medicaid recertification. DO NOT submit sensitive information, such as HIV status or domestic violence information and/or addresses that must remain confidential to safeguard you or a household member. If you need to submit such information, or if the App is not available, provide the documents to your district in a manner OTHER THAN through this App, such as through the U.S. Postal Service, in person, kiosk (if available), or fax machine.

About

Total Language

This app helps service professionals manage their work, schedule appointments, and ensure compliance. It facilitates real-time submission of service forms for faster payments and offers tools to track costs. Users can also expand their offerings with virtual remote interpreting services.

Highlights
  • Accept more work
  • Manage schedules with dynamic calendar
  • Meet compliance requirements
  • Receive training
  • Submit service forms in real-time
  • Calculate and track costs
  • Add Virtual Remote Interpreting
Features
Read full description

Total Language Mobile Vendor allows users to accept more work, manage schedules within our dynamic calendar, meet compliance requirements, receive training and submit services forms in real-time to get paid faster. Our payment tools calculate and track all costs for you. Mobile Vendors can expand their services by adding Virtual Remote Interpreting to your service offerings while working from home.

Screenshots

NYDocSubmit4 screens
Total Language4 screens

Verdict

The call

The clearest difference is rating: NYDocSubmit at 4.8 against Total Language's 3.5. NYDocSubmit also leads on review sentiment (70% vs 33%) and ratings volume (26K vs 12). Total Language's advantage is update cadence (every 5 weeks vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

NYDocSubmit holds the better App Store score, 4.8 against 3.5. That said, the two scores are not equally well evidenced: NYDocSubmit has 26K ratings behind it against 12, so its average is the more settled of the two. Written reviews point the same way: 70% of NYDocSubmit's written reviews are positive against 33% of Total Language's.

UpkeepUpdate frequency

NYDocSubmit ships an update every 3 months, Total Language every 5 weeks. The most recent releases landed on September 24, 2026 and July 25, 2026 respectively.

Scorecard4 real differences · 6 level
NYDocSubmit versus Total Language: the parameters behind the verdict, then further details
ParameterNYDocSubmitTotal Language
PriceFreeFree
Rating4.8 (26K ratings) — better3.5 (12 ratings)
Positive reviews70.2% of reviews — better33.3% of reviews
Number of ratings26K — better12
Update frequencyEvery 3 monthsEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better16.6
Further details — not scored
Size64 MB29 MB
Age rating4+4+
DeveloperNew York State Office of Information Technology ServicesTotal Language, LLC.

Customer experience

NYDocSubmit

All ratings24,854 ratings
Positive95.9%
Neutral2.2%
Negative1.9%
Written reviews181 reviews
Positive70.2%
Neutral8.3%
Negative21.5%

Total Language

All ratings12 ratings
Positive58.3%
Neutral16.7%
Negative25.0%
Written reviews3 reviews
Positive33.3%
Neutral33.3%
Negative33.3%

Bugs and requests

NYDocSubmit

Reported bugs

3 issues
  • Camera function issues
  • Keyboard blocking UI elements
  • Inconsistent behavior when submitting multiple documents

Requested features

4 requests
  • Allow document uploads from phone's photo gallery
  • Implement a chat or messaging feature for quick questions
  • Enable batch document submission
  • Add an option to log out of accounts

Total Language

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

NYDocSubmit

No in-app purchases

None

Total Language

No in-app purchases

Questions

Is NYDocSubmit free?
NYDocSubmit is free to download, with no in-app purchases.
Is Total Language free?
Total Language is free to download, with no in-app purchases.
Which has better reviews, NYDocSubmit or Total Language?
NYDocSubmit is rated higher. NYDocSubmit averages 4.8 out of 5 from 26K ratings, while Total Language averages 3.5 from 12 ratings.
Do NYDocSubmit or Total Language have ads?
Neither NYDocSubmit nor Total Language shows ads.
Which is updated more often, NYDocSubmit or Total Language?
NYDocSubmit ships an update every 3 months, and Total Language every 5 weeks. Most recently, NYDocSubmit was updated on September 24, 2026 and Total Language on July 25, 2026.

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