NYDocSubmit vs Hover Mobile Workforce
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NYDocSubmit
This app allows New York State residents to submit required documentation for various public assistance programs without visiting a local office. It supports SNAP, HEAP, Temporary Assistance, and Medicaid, but has specific exclusions for initial applications and certain sensitive information.
- Submit SNAP, HEAP, Temporary Assistance, Medicaid documents
- Avoid trips to local social services offices
- Supports multiple New York counties
- Medicaid recertification submission
- Digital document submission
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NYDocSubmit enables residents of New York State to submit required documents for SNAP, HEAP, Temporary Assistance, and Medicaid – avoiding another trip to the local social services district (“district”) office. This App is available to residents of Albany, Allegany, Broome, Cattaraugus, Cayuga, Chautauqua, Chemung, Chenango, Clinton, Columbia, Cortland, Delaware, Dutchess, Erie, Essex, Franklin, Fulton, Genesee, Greene, Hamilton, Herkimer, Jefferson, Lewis, Livingston, Madison, Monroe, Montgomery, Niagara, Oneida, Onondaga, Ontario, Orleans, Oswego, Otsego, Putnam, Rensselaer, Rockland, Saratoga, Schoharie, Schuyler, Seneca, St. Lawrence, Steuben, Suffolk, Sullivan, Tioga, Tompkins, Ulster, Warren, Washington, Wayne, Westchester, Wyoming, and Yates Counties at this time. If your district is not listed, check back soon to see if it has been added. This App is NOT monitored for emergencies. You must contact your district office directly if you need help to address an emergency. DO NOT use this App to submit an initial application for SNAP, HEAP, Temporary Assistance, or Medicaid; to submit a SNAP Interim Report, SNAP Change Report Form, or SNAP Periodic Report; or to submit a recertification application for SNAP, HEAP, or Temporary Assistance. However, you may use NYDocSubmit to submit a Medicaid recertification. DO NOT submit sensitive information, such as HIV status or domestic violence information and/or addresses that must remain confidential to safeguard you or a household member. If you need to submit such information, or if the App is not available, provide the documents to your district in a manner OTHER THAN through this App, such as through the U.S. Postal Service, in person, kiosk (if available), or fax machine.
Hover Mobile Workforce
This app allows mobile users to make calls and send messages using their business number, seamlessly integrating with a VoIP platform. It provides access to call analytics, recordings, and transcriptions for enhanced communication management.
- Make calls from cell phone using business number
- Send messages using business number
- Integrates with Total Control VoIP platform
- Access call analytics
- View call recordings
- Access message transcriptions
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Hover Mobile Workforce is designed for the modern distributed workforce, which is often geographically diverse, and not tethered to the office. Hover Mobile Workforce is integrated into Hover Networks’ Total Control VoIP platform, allowing remote and mobile users to never miss a call or a text message. This seamless integration provides all call analytics, recordings, transcriptions and messages directly into the Hover Networks Analytics suite. Hover Mobile Workforce is not a softphone. It uses state-of-the-art technology to take advantage of your existing cellular carrier to process calls remotely through Hover Networks’ Total Control platform, facilitating seamless communications between an organization and its customers. Make calls from your cell phone using your business number today with Hover Mobile Workforce!
Screenshots
Verdict
The clearest difference is rating: NYDocSubmit at 4.8 against Hover Mobile Workforce's 3.0. NYDocSubmit also leads on ratings volume (26K vs 10) and update cadence (every 3 months vs every 6 months). Hover Mobile Workforce's advantage is iOS requirement (10.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
NYDocSubmit holds the better App Store score, 4.8 against 3.0. That said, the two scores are not equally well evidenced: NYDocSubmit has 26K ratings behind it against 10, so its average is the more settled of the two.
NYDocSubmit ships an update every 3 months, Hover Mobile Workforce every 6 months. The most recent releases landed on October 11, 2026 and September 23, 2026 respectively.
| Parameter | NYDocSubmit | Hover Mobile Workforce |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (26K ratings) — better | 3.0 (10 ratings) |
| Positive reviews | 70.3% of reviews | — |
| Number of ratings | 26K — better | 10 |
| Update frequency | Every 3 months — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 10.0 — better |
| Further details — not scored | ||
| Size | 64 MB | 88 MB |
| Age rating | 4+ | 4+ |
| Developer | New York State Office of Information Technology Services | HOVER NETWORKS, INC. |
Customer experience
NYDocSubmit
Hover Mobile Workforce
Bugs and requests
NYDocSubmit
Reported bugs
3 issues- Camera function issues
- Keyboard blocking UI elements
- Inconsistent behavior when submitting multiple documents
Requested features
4 requests- Allow document uploads from phone's photo gallery
- Implement a chat or messaging feature for quick questions
- Enable batch document submission
- Add an option to log out of accounts
Hover Mobile Workforce
Not enough reviews yet to summarise bugs or requests.
In-app purchases
NYDocSubmit
No in-app purchases
Hover Mobile Workforce
No in-app purchases
Questions
Is NYDocSubmit free?
Is Hover Mobile Workforce free?
Which has better reviews, NYDocSubmit or Hover Mobile Workforce?
Do NYDocSubmit or Hover Mobile Workforce have ads?
Which is updated more often, NYDocSubmit or Hover Mobile Workforce?
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