NYDocSubmit vs Workportal
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NYDocSubmit
This app allows New York State residents to submit required documentation for various public assistance programs without visiting a local office. It supports SNAP, HEAP, Temporary Assistance, and Medicaid, but has specific exclusions for initial applications and certain sensitive information.
- Submit SNAP, HEAP, Temporary Assistance, Medicaid documents
- Avoid trips to local social services offices
- Supports multiple New York counties
- Medicaid recertification submission
- Digital document submission
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NYDocSubmit enables residents of New York State to submit required documents for SNAP, HEAP, Temporary Assistance, and Medicaid – avoiding another trip to the local social services district (“district”) office. This App is available to residents of Albany, Allegany, Broome, Cattaraugus, Cayuga, Chautauqua, Chemung, Chenango, Clinton, Columbia, Cortland, Delaware, Dutchess, Erie, Essex, Franklin, Fulton, Genesee, Greene, Hamilton, Herkimer, Jefferson, Lewis, Livingston, Madison, Monroe, Montgomery, Niagara, Oneida, Onondaga, Ontario, Orleans, Oswego, Otsego, Putnam, Rensselaer, Rockland, Saratoga, Schoharie, Schuyler, Seneca, St. Lawrence, Steuben, Suffolk, Sullivan, Tioga, Tompkins, Ulster, Warren, Washington, Wayne, Westchester, Wyoming, and Yates Counties at this time. If your district is not listed, check back soon to see if it has been added. This App is NOT monitored for emergencies. You must contact your district office directly if you need help to address an emergency. DO NOT use this App to submit an initial application for SNAP, HEAP, Temporary Assistance, or Medicaid; to submit a SNAP Interim Report, SNAP Change Report Form, or SNAP Periodic Report; or to submit a recertification application for SNAP, HEAP, or Temporary Assistance. However, you may use NYDocSubmit to submit a Medicaid recertification. DO NOT submit sensitive information, such as HIV status or domestic violence information and/or addresses that must remain confidential to safeguard you or a household member. If you need to submit such information, or if the App is not available, provide the documents to your district in a manner OTHER THAN through this App, such as through the U.S. Postal Service, in person, kiosk (if available), or fax machine.
Workportal
Streamline daily operations with this all-in-one team empowerment app. Manage expenses, deposits, and staff shifts efficiently. Stay connected and productive throughout the workday.
- Expense management
- Deposit tracking
- Staff shift scheduling
- Team connectivity
- Daily operations streamlining
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Make your daily operations smoother and smarter with WorkPortal, the all-in-one app designed to empower your team. Whether you’re managing expenses, deposits, or staff shifts, WorkPortal keeps everything organized and accessible right at your fingertips. Built with performance and simplicity in mind, it helps both employees and managers stay connected and efficient throughout the day. Optimized for the latest iPhone models, WorkPortal ensures a seamless and reliable experience — making your workday easier, faster, and more productive.
Screenshots
Verdict
The clearest difference is rating: NYDocSubmit at 4.8 against Workportal's 4.0. NYDocSubmit also leads on ratings volume (26K vs 6). Workportal's advantage is update cadence (monthly vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
NYDocSubmit holds the better App Store score, 4.8 against 4.0. That said, the two scores are not equally well evidenced: NYDocSubmit has 26K ratings behind it against 6, so its average is the more settled of the two.
NYDocSubmit ships an update every 3 months, Workportal monthly. The most recent releases landed on September 24, 2026 and September 6, 2026 respectively.
| Parameter | NYDocSubmit | Workportal |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (26K ratings) — better | 4.0 (6 ratings) |
| Positive reviews | 70.2% of reviews | — |
| Number of ratings | 26K — better | 6 |
| Update frequency | Every 3 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 64 MB | 90 MB |
| Age rating | 4+ | 4+ |
| Developer | New York State Office of Information Technology Services | ICONBLOCKS |
Customer experience
NYDocSubmit
Workportal
Bugs and requests
NYDocSubmit
Reported bugs
3 issues- Camera function issues
- Keyboard blocking UI elements
- Inconsistent behavior when submitting multiple documents
Requested features
4 requests- Allow document uploads from phone's photo gallery
- Implement a chat or messaging feature for quick questions
- Enable batch document submission
- Add an option to log out of accounts
Workportal
Not enough reviews yet to summarise bugs or requests.
In-app purchases
NYDocSubmit
No in-app purchases
Workportal
No in-app purchases









