Comparison

NYDocSubmit vs Member360

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

NYDocSubmit

This app allows New York State residents to submit required documentation for various public assistance programs without visiting a local office. It supports SNAP, HEAP, Temporary Assistance, and Medicaid, but has specific exclusions for initial applications and certain sensitive information.

Highlights
  • Submit SNAP, HEAP, Temporary Assistance, Medicaid documents
  • Avoid trips to local social services offices
  • Supports multiple New York counties
  • Medicaid recertification submission
  • Digital document submission
Features
Read full description

NYDocSubmit enables residents of New York State to submit required documents for SNAP, HEAP, Temporary Assistance, and Medicaid – avoiding another trip to the local social services district (“district”) office. This App is available to residents of Albany, Allegany, Broome, Cattaraugus, Cayuga, Chautauqua, Chemung, Chenango, Clinton, Columbia, Cortland, Delaware, Dutchess, Erie, Essex, Franklin, Fulton, Genesee, Greene, Hamilton, Herkimer, Jefferson, Lewis, Livingston, Madison, Monroe, Montgomery, Niagara, Oneida, Onondaga, Ontario, Orleans, Oswego, Otsego, Putnam, Rensselaer, Rockland, Saratoga, Schoharie, Schuyler, Seneca, St. Lawrence, Steuben, Suffolk, Sullivan, Tioga, Tompkins, Ulster, Warren, Washington, Wayne, Westchester, Wyoming, and Yates Counties at this time. If your district is not listed, check back soon to see if it has been added. This App is NOT monitored for emergencies. You must contact your district office directly if you need help to address an emergency. DO NOT use this App to submit an initial application for SNAP, HEAP, Temporary Assistance, or Medicaid; to submit a SNAP Interim Report, SNAP Change Report Form, or SNAP Periodic Report; or to submit a recertification application for SNAP, HEAP, or Temporary Assistance. However, you may use NYDocSubmit to submit a Medicaid recertification. DO NOT submit sensitive information, such as HIV status or domestic violence information and/or addresses that must remain confidential to safeguard you or a household member. If you need to submit such information, or if the App is not available, provide the documents to your district in a manner OTHER THAN through this App, such as through the U.S. Postal Service, in person, kiosk (if available), or fax machine.

About

Member360

This app provides a centralized platform for members of the Ahmadiyya Muslim Community USA. It offers access to community information and resources tailored for AMCUSA members.

Highlights
  • Community information access
  • Resource hub for members
  • Tailored content for AMCUSA
  • Centralized platform
Features
Read full description

It is for AMCUSA members who belong to Ahmadiyya Muslim Community USA.

Screenshots

NYDocSubmit4 screens
Member3604 screens

Verdict

The call

The clearest difference is review sentiment: NYDocSubmit at 71% against Member360's 25%. NYDocSubmit also leads on rating (4.8 vs 4.1) and ratings volume (30K vs 14). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

NYDocSubmit holds the better App Store score, 4.8 against 4.1. That said, the two scores are not equally well evidenced: NYDocSubmit has 30K ratings behind it against 14, so its average is the more settled of the two. Written reviews point the same way: 71% of NYDocSubmit's written reviews are positive against 25% of Member360's.

UpkeepUpdate frequency

NYDocSubmit ships an update every 3 months, Member360 every 2 months. The most recent releases landed on October 21, 2026 and October 15, 2026 respectively.

Scorecard3 real differences · 7 level
NYDocSubmit versus Member360: the parameters behind the verdict, then further details
ParameterNYDocSubmitMember360
PriceFreeFree
Rating4.8 (30K ratings) — better4.1 (14 ratings)
Positive reviews70.9% of reviews — better25.0% of reviews
Number of ratings30K — better14
Update frequencyEvery 3 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.015.0
Further details — not scored
Size64 MB71 MB
Age rating4+4+
DeveloperNew York State Office of Information Technology Serviceswasim Malik

Customer experience

NYDocSubmit

All ratings24,854 ratings
Positive95.9%
Neutral2.2%
Negative1.9%
Written reviews189 reviews
Positive70.9%
Neutral7.9%
Negative21.2%

Member360

All ratings14 ratings
Positive78.6%
Neutral0.0%
Negative21.4%
Written reviews4 reviews
Positive25.0%
Neutral0.0%
Negative75.0%

Bugs and requests

NYDocSubmit

Reported bugs

3 issues
  • Camera function issues
  • Keyboard blocking UI elements
  • Inconsistent behavior when submitting multiple documents

Requested features

4 requests
  • Allow document uploads from phone's photo gallery
  • Implement a chat or messaging feature for quick questions
  • Enable batch document submission
  • Add an option to log out of accounts

Member360

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

NYDocSubmit

No in-app purchases

None

Member360

No in-app purchases

Questions

Is NYDocSubmit free?
NYDocSubmit is free to download, with no in-app purchases.
Is Member360 free?
Member360 is free to download, with no in-app purchases.
Which has better reviews, NYDocSubmit or Member360?
NYDocSubmit is rated higher. NYDocSubmit averages 4.8 out of 5 from 30K ratings, while Member360 averages 4.1 from 14 ratings.
Do NYDocSubmit or Member360 have ads?
Neither NYDocSubmit nor Member360 shows ads.
Which is updated more often, NYDocSubmit or Member360?
NYDocSubmit ships an update every 3 months, and Member360 every 2 months. Most recently, NYDocSubmit was updated on October 21, 2026 and Member360 on October 15, 2026.

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