NYDocSubmit vs Baystate Client
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NYDocSubmit
This app allows New York State residents to submit required documentation for various public assistance programs without visiting a local office. It supports SNAP, HEAP, Temporary Assistance, and Medicaid, but has specific exclusions for initial applications and certain sensitive information.
- Submit SNAP, HEAP, Temporary Assistance, Medicaid documents
- Avoid trips to local social services offices
- Supports multiple New York counties
- Medicaid recertification submission
- Digital document submission
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NYDocSubmit enables residents of New York State to submit required documents for SNAP, HEAP, Temporary Assistance, and Medicaid – avoiding another trip to the local social services district (“district”) office. This App is available to residents of Albany, Allegany, Broome, Cattaraugus, Cayuga, Chautauqua, Chemung, Chenango, Clinton, Columbia, Cortland, Delaware, Dutchess, Erie, Essex, Franklin, Fulton, Genesee, Greene, Hamilton, Herkimer, Jefferson, Lewis, Livingston, Madison, Monroe, Montgomery, Niagara, Oneida, Onondaga, Ontario, Orleans, Oswego, Otsego, Putnam, Rensselaer, Rockland, Saratoga, Schoharie, Schuyler, Seneca, St. Lawrence, Steuben, Suffolk, Sullivan, Tioga, Tompkins, Ulster, Warren, Washington, Wayne, Westchester, Wyoming, and Yates Counties at this time. If your district is not listed, check back soon to see if it has been added. This App is NOT monitored for emergencies. You must contact your district office directly if you need help to address an emergency. DO NOT use this App to submit an initial application for SNAP, HEAP, Temporary Assistance, or Medicaid; to submit a SNAP Interim Report, SNAP Change Report Form, or SNAP Periodic Report; or to submit a recertification application for SNAP, HEAP, or Temporary Assistance. However, you may use NYDocSubmit to submit a Medicaid recertification. DO NOT submit sensitive information, such as HIV status or domestic violence information and/or addresses that must remain confidential to safeguard you or a household member. If you need to submit such information, or if the App is not available, provide the documents to your district in a manner OTHER THAN through this App, such as through the U.S. Postal Service, in person, kiosk (if available), or fax machine.
Baystate Client
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The BI Client app provides a streamlined way to create appointments, track job progress, and stay informed via real-time push notifications, whether you are in the field or the office. Key Features: i)Create & View Appointments: Easily submit new appointment requests and review the details of all the jobs you have created. ii)Track Job Status: Check the current status of your requests and see instantly if a vendor has been assigned to your appointment. iii)Cancellation Requests: Quickly submit a request to cancel a job if it is no longer needed. iv)Dynamic Calendar: Keep track of your schedule with ease. Toggle seamlessly between day, week, and month views to see all your upcoming appointments at a glance.
Screenshots
Verdict
NYDocSubmit and Baystate Client are too close to call on the numbers: across 5 compared parameters — price, ads, in-app purchases and device support among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
| Parameter | NYDocSubmit | Baystate Client |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (26K ratings) — better | — |
| Positive reviews | 70.4% of reviews | — |
| Number of ratings | 26K — better | — |
| Update frequency | Every 3 months | — |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 16.6 |
| Further details — not scored | ||
| Size | 64 MB | 25 MB |
| Age rating | 4+ | 4+ |
| Developer | New York State Office of Information Technology Services | Total Language, LLC. |
Bugs and requests
NYDocSubmit
Reported bugs
3 issues- Camera function issues
- Keyboard blocking UI elements
- Inconsistent behavior when submitting multiple documents
Requested features
4 requests- Allow document uploads from phone's photo gallery
- Implement a chat or messaging feature for quick questions
- Enable batch document submission
- Add an option to log out of accounts
Baystate Client
Not enough reviews yet to summarise bugs or requests.
In-app purchases
NYDocSubmit
No in-app purchases
Baystate Client
No in-app purchases
Questions
Is NYDocSubmit free?
Is Baystate Client free?
Do NYDocSubmit or Baystate Client have ads?
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