Comparison

Genetec Mobile vs Symmetry CompleteView Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Genetec Mobile

Access your security systems, including video surveillance, access control, and ALPR, from anywhere. Coordinate responses, handle threats, and manage incidents on-the-go with a unified interface. Stream video, control cameras, and communicate with your team for enhanced collaboration.

Highlights
  • Access video surveillance, access control, and ALPR
  • Control PTZ cameras and view live/playback video
  • Manage access points and door controls
  • Utilize ALPR hotlists and plate reads
  • Manage incidents with Mission Control
  • Receive push notifications for alarms and events
  • Stream and share live video from your device
Features
Read full description

Stay connected to your Genetec™ Security Center system from anywhere with Genetec™ Mobile. Access your video surveillance, access control, automatic license plate recognition (ALPR) systems, and much more, on-the-go. Designed for collaboration, Genetec Mobile makes it easier for your security teams to coordinate responses and handle threats. Provides a unified experience: · Access your Security Center core entities; Omnicast™ video management, Synergis™ access control, and AutoVu™ ALPR · Control PTZ cameras, view live and playback video, and add bookmarks · Lock and unlock doors and monitor access points · Add plates to hotlists and receive license plate reads and hits · Take ownership of active incidents with Mission Control™ · Arm and disarm intrusion areas · Keep track of alarms and events with push notifications · View security entities easily using the map-based interface Enhances collaboration: · Security Desk operators can track mobile users on the map with geo-localization · Stream and capture live video with your device and share it with other operators · Initiate communications using in-app messaging and Sipelia™ calling functionalities · Alert your team with hot actions such as manually triggering an incident, threat levels, public announcements, and more Want to see what our mobile app is all about? By downloading Genetec Mobile, you can access a free demo system from the Genetec Mobile sign-in page. Requirements: · Genetec Mobile requires Security Center version 5.8 or greater. Some features require specific integrations or versions of Security Center.

About

Symmetry CompleteView Mobile

Features
Read full description

With Symmetry CompleteView(TM) Mobile you can easily and instantly access live video, playback and export recorded video, and control cameras with PTZ functions from your phone. Easy and Efficient The CompleteView Mobile application allows users to securely stream audio and video from any analog or IP cameras, encoders, and NVRs connected to the CompleteView Recording Server. The application supports hardware accelerated H.264 decoding allowing users to stream video to their phones without worrying about battery life. CompleteView’s Dynamic Resolution Scaling further ensures that bandwidth between the phone and recording server is optimized for best image quality regardless of connection. CompleteView Mobile provides a scalable and seamless transition from the user’s desktop or browser, providing access to any Views and Maps configured in the CompleteView Management Server, including the ability to view video streams directly from image and satellite maps. Full Control CompleteView Mobile provides the power to view video at the preferred frame rate and video quality levels on each video stream. The application also includes powerful PTZ camera controls. Users can stretch, pinch, and drag to manipulate PTZ cameras. PTZ presets, including PTZ speed, can be set and named via the application. Various scrub bar controls and adjustable playback speeds are available when viewing pre-recorded video. The CompleteView Mobile application allows users to take snapshots and email them off in addition to supporting clip exports. The Details You Need The CompleteView app has robust search capabilities to help find the relevant video recording. Quickly search for any system component such as a View, Map, Camera, or Server with built-in search. When browsing through recorded video, list-based and date/time based searches are available to quickly narrow down to the relevant video segment. Lastly, the app supports overlays, quick review, and timeline review to further ensure that users have all the required tools at their fingertips. System Requirements: The application supports devices running iOS 13.0 or higher. CompleteView Management and Recording servers are required in order to use the application. CompleteView V5.3 (and higher) ONE, Pro, and Enterprise editions are all supported. Older versions of CompleteView require the use of the Legacy Symmetry TouchView application. Visit https://www.amag.com/video for more information.

Screenshots

Genetec Mobile4 screens
Symmetry CompleteView Mobile4 screens

Verdict

The call

The clearest difference is rating: Genetec Mobile at 3.2 against Symmetry CompleteView Mobile's 1.0. Genetec Mobile also leads on update cadence (monthly vs every 13 months) and ratings volume (38 vs 1). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Genetec Mobile holds the better App Store score, 3.2 against 1.0. That said, the two scores are not equally well evidenced: Genetec Mobile has 38 ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

Genetec Mobile ships an update monthly, Symmetry CompleteView Mobile every 13 months. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.

Scorecard3 real differences · 7 level
Genetec Mobile versus Symmetry CompleteView Mobile: the parameters behind the verdict, then further details
ParameterGenetec MobileSymmetry CompleteView Mobile
PriceFreeFree
Rating3.2 (38 ratings) — better1.0 (1 ratings)
Positive reviews13.6% of reviews—
Number of ratings38 — better1
Update frequencyMonthly — betterEvery 13 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS14.0 — better15.1
Further details — not scored
Size222 MB67 MB
Age rating4+4+
DeveloperGenetecAMAG Technology, Inc.

In-app purchases

None

Genetec Mobile

No in-app purchases

None

Symmetry CompleteView Mobile

No in-app purchases

Questions

Is Genetec Mobile free?
Genetec Mobile is free to download, with no in-app purchases.
Is Symmetry CompleteView Mobile free?
Symmetry CompleteView Mobile is free to download, with no in-app purchases.
Which has better reviews, Genetec Mobile or Symmetry CompleteView Mobile?
Genetec Mobile is rated higher. Genetec Mobile averages 3.2 out of 5 from 38 ratings, while Symmetry CompleteView Mobile averages 1.0 from 1 ratings.
Do Genetec Mobile or Symmetry CompleteView Mobile have ads?
Neither Genetec Mobile nor Symmetry CompleteView Mobile shows ads.
Which is updated more often, Genetec Mobile or Symmetry CompleteView Mobile?
Genetec Mobile ships an update monthly, and Symmetry CompleteView Mobile every 13 months. Most recently, Genetec Mobile was updated on October 23, 2026 and Symmetry CompleteView Mobile on October 24, 2026.

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