Comparison

My Citizen App vs RAM®

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My Citizen App

Easily manage your Citizen watch ownership. Identify your timepiece using tag scan, watch scan, or manual entry. Access setting instructions, activate your warranty, and store proof of purchase all within the app.

Highlights
  • Watch identification (tag, watch, manual)
  • Access setting instructions
  • Activate warranty
  • Store proof of purchase
  • Get support
Features
Read full description

The My Citizen app makes Citizen watch ownership easy. Identify your watch in 1 of 3 ways – then activate your warranty, and access your watch information, setting instructions, and proof of purchase. All in just a few quick taps. Currently, identification of models manufactured prior to 2005, as well as models manufactured outside of the U.S., may be limited within the My Citizen App. We are gradually working to add more models to the database for your convenience. 3 WAYS TO IDENTIFY YOUR WATCH The first thing you will need to do after downloading the app is to identify your watch in one of three ways: Tag scan – using the tag that came attached to your watch Watch scan – using your mobile device’s camera to scan your watch face + case back Manual entry – if you know your model number, or caliber + case number SETTING INSTRUCTIONS Once you’ve identified your watch, you’ll never worry about misplacing your paper manual again. The My Citizen App gives you access to your setting instructions and specifications, whenever you need it. WARRANTY INFORMATION Activate your warranty directly with the app for added protection and peace of mind. You will also receive an additional year of warranty coverage for free (U.S. residents only). Store your proof of purchase within the app for easy reference. SUPPORT You can always get help with your Citizen Watch through My Citizen as well. Support for any issue you may be having is available within the menu, as are links to other areas of interest. We will be adding more features to the My Citizen app based on community feedback, so please let us know what you think. We strive to give you the best experience possible.

About

RAM®

Manage your Ram vehicle remotely, access owner information, and stay updated on recalls. Schedule service, contact your dealer, and enjoy enhanced convenience and peace of mind.

Highlights
  • Remote start/stop
  • Lock/unlock doors
  • Horn/lights activation
  • Dealer contact and scheduling
  • Vehicle info access
  • Recall alerts
  • Owner's manual
Features
Read full description

Whether you’re out adventuring in your Ram vehicle, relaxing in the comfort of your home or just about anywhere else, the new Ram app lets you stay in touch and helps you stay in control of your vehicle like never before. Need to contact your dealer? No problem, simply use the My Dealer feature to find your preferred dealership’s address, schedule service appointments, or call them directly with the touch of a button. Easily access your vehicle’s info—including the owner’s manual, service history, and more—with the My Garage and Digital Glovebox features. And stay up to date on open recalls using the Recall Alert so you’re always one step ahead. If your vehicle is equipped, you can remotely start or stop your vehicle+, lock or unlock the doors and activate the horn or exterior lights. You now have access to more services than ever, ranging from entertainment to available Navigation, safety and security and more, all combining to provide new levels of convenience and the peace of mind you deserve. +You are responsible for using remote features in accordance with any laws, rules or ordinances in effect in your vehicle's location. You must have an active subscription to Ram Connect, SiriusXM Guardian™ or Uconnect Access in order to use remote services. See Terms of Service for service limitations. ©2021 FCA US LLC. All Rights Reserved. Ram is a registered trademark of FCA US LLC.

Screenshots

My Citizen App4 screens
RAM®4 screens

Verdict

The call

The clearest difference is monetization model: My Citizen App at free against RAM®'s free with in-app purchases. RAM®'s advantage is update cadence (monthly vs every 3 months) and ratings volume (95K vs 26K). On price, rating, review sentiment and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for My Citizen App against 4.8 for RAM®. Both are backed by a comparable volume of ratings — 26K and 95K respectively. Written reviews are what separate them: 34% of My Citizen App's written reviews are positive against 31% of RAM®'s.

UpkeepUpdate frequency

My Citizen App ships an update every 3 months, RAM® monthly. Both last shipped on October 27, 2026.

Scorecard3 real differences · 7 level
My Citizen App versus RAM®: the parameters behind the verdict, then further details
ParameterMy Citizen AppRAM®
PriceFreeFree
Rating4.7 (26K ratings)4.8 (95K ratings) — better
Positive reviews34.1% of reviews — better31.0% of reviews
Number of ratings26K95K — better
Update frequencyEvery 3 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPodiPhone, iPod, Apple Watch — better
Requires iOS15.114.0 — better
Further details — not scored
Size117 MB287 MB
Age rating4+4+
DeveloperCitizen Watch Company of America, INCFCA US LLC

Customer experience

My Citizen App

All ratings25,882 ratings
Positive92.4%
Neutral3.3%
Negative4.3%
Written reviews211 reviews
Positive34.1%
Neutral4.3%
Negative61.6%

RAM®

All ratings90,616 ratings
Positive95.2%
Neutral1.6%
Negative3.1%
Written reviews1,582 reviews
Positive31.0%
Neutral16.6%
Negative52.4%

User reviews

My Citizen App

From 26K App Store ratings

What we love

  • 👍 Excellent watch quality
  • 🚀 Eco-Drive technology
  • 💡 Customization options
  • 🔒 Reliable and durable
  • ⌚ Timekeeping accuracy

Room to improve

  • 🐛 Buggy and unreliable app
  • 📋 Difficult registration process
  • 🔍 Incomplete product database
  • 🤔 Confusing instructions
  • 🤯 Frustrating user experience

RAM®

From 95K App Store ratings

What we love

  • ⭐ Awesome app and always works!
  • 🚀 Works perfect in bed start at -50
  • 👍 New to this App, testing all services
  • 👍 Seems to be pretty good so far

Room to improve

  • 🐛 Pretty lame, constantly shows wrong location
  • 🐛 Garbage unresponsive App, geo fences reset
  • 💰 Rip off, everything requires subscription
  • 🐛 App won't load vehicle, can't connect
  • 🐛 Nothing works, very slow

Bugs and requests

My Citizen App

Reported bugs

5 issues
  • App crashes and freezes
  • Watch data not recognized
  • Registration process failures
  • Verification code issues
  • Inconsistent app behavior

Requested features

5 requests
  • Improved app stability and usability
  • Seamless watch registration process
  • Comprehensive product information
  • Detailed user manuals and guides
  • Ability to view purchase history

RAM®

Reported bugs

5 issues
  • Face ID keeps deactivating
  • Fuel level, tire pressure not updating
  • Remote start/unlock often fails
  • Can't add vehicle to app, says not found
  • Constantly logs out, password issues

Requested features

5 requests
  • Show if engine is running, notify when it shuts off
  • Add ability to roll windows up/down
  • Add scheduled remote start option
  • Add Siri integration for remote commands
  • Add quick actions for common functions

In-app purchases

None

My Citizen App

No in-app purchases

None

RAM®

No in-app purchases

Questions

Is My Citizen App free?
My Citizen App is free to download, with no in-app purchases.
Is RAM® free?
RAM® is free to download, with no in-app purchases.
Which has better reviews, My Citizen App or RAM®?
RAM® is rated higher. My Citizen App averages 4.7 out of 5 from 26K ratings, while RAM® averages 4.8 from 95K ratings.
Do My Citizen App or RAM® have ads?
Neither My Citizen App nor RAM® shows ads.
Which is updated more often, My Citizen App or RAM®?
My Citizen App ships an update every 3 months, and RAM® monthly. Most recently, My Citizen App was updated on October 27, 2026 and RAM® on October 27, 2026.

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