Comparison

MySPWater vs Microsoft MyHub

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MySPWater

Manage your water account with enhanced control features. Make payments easily, track usage, and handle multiple properties from a single login. This portal offers direct support and guest access for tenants.

Highlights
  • Hassle-free payments with credit/debit cards
  • Autopay setup
  • Guest access for tenants
  • Water usage insights
  • Manage multiple properties with one login
  • Direct customer support
Features
Read full description

Your Account. Your Way. Upgrade Your Customer Portal. Your enhanced Sammamish Plateau Water portal delivers great control features: ● Hassle-free payments: You can now use your credit/debit cards for autopay! ● Guest Access: Allow tenants to access and pay bills ● Smart Tracking: Water usage insights at a glance ● Multi-Account Control: Manage all properties with one login ● Direct Support: Connect and resolve issues promptly ● Mobile App: Complete control on your mobile device

About

Microsoft MyHub

This app helps Microsoft employees and vendors navigate campus life. It provides personalized access to tools and services, allowing users to discover amenities, get directions, order food, book spaces, and manage parking and maintenance requests.

Highlights
  • Discover campus amenities and art
  • Get directions and wayfinding
  • Order food ahead at cafes
  • Book conference rooms and workspaces
  • Manage shuttle and connector journeys
  • Report maintenance issues
Features
Read full description

Microsoft MyHub is available to Microsoft employees and vendors. Navigate your campus life from one place with this simple, personalized experience of Microsoft MyHub. MyHub is an app that brings together the tools and services Microsoft Employees use every day. It gives you time back so you can focus on achieving more at Microsoft. DISCOVER A meditation and relaxation space on campus? Yes, please. Find this delightful space, priceless pieces from the Microsoft art collection, game rooms ­­­­and other amenities in the Discover feature! GET DIRECTIONS You never leave home without your maps app, right? Now get wayfinding help while you’re at the office. Find people and places and get directions to them. There is even live turn by turn directions in some buildings. DINING Those long lines at the cafés are getting scary. Skip the queue and use the order ahead option in the Café feature! Check menus, pay in advance and even create orders for different stations. SHUTTLE & CONNECTOR Avoid the tangled web of roads on your next trip to the office. Use MyHub to book a Shuttle or Connector journey so you can travel to and around campus with confidence. BOOK A SPACE When you're at the office, you can use MyHub to find and book a conference room or workspace on the go with the Book a space feature. PARKING You'll be able to register your vehicles, find the right type of spot you need, and even find your car with the Parking feature. GET MAINTENANCE Have you noticed a mess or damage in your workspace or a conference room? When you're at the office, you can use MyHub to make a facility request.

Screenshots

MySPWater4 screens
Microsoft MyHub4 screens

Verdict

The call

The clearest difference is rating: MySPWater at 4.1 against Microsoft MyHub's 3.5. MySPWater also leads on iOS requirement (16.0 vs 18.0). Microsoft MyHub's advantage is update cadence (monthly vs every 2 months). On price, review sentiment, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MySPWater holds the better App Store score, 4.1 against 3.5. Both are backed by a comparable volume of ratings — 366 and 323 respectively. Written reviews point the same way: 26% of MySPWater's written reviews are positive against 22% of Microsoft MyHub's.

UpkeepUpdate frequency

MySPWater ships an update every 2 months, Microsoft MyHub monthly. The most recent releases landed on October 27, 2026 and October 21, 2026 respectively.

Scorecard3 real differences · 7 level
MySPWater versus Microsoft MyHub: the parameters behind the verdict, then further details
ParameterMySPWaterMicrosoft MyHub
PriceFreeFree
Rating4.1 (366 ratings) — better3.5 (323 ratings)
Positive reviews26.3% of reviews — better22.2% of reviews
Number of ratings366 — better323
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad — betteriPhone
Requires iOS16.0 — better18.0
Further details — not scored
Size61 MB107 MB
Age rating4+4+
DeveloperSmart Energy Systems LLCMicrosoft Corporation

Customer experience

MySPWater

All ratings361 ratings
Positive74.8%
Neutral5.0%
Negative20.2%
Written reviews19 reviews
Positive26.3%
Neutral5.3%
Negative68.4%

Microsoft MyHub

All ratings322 ratings
Positive58.4%
Neutral8.7%
Negative32.9%
Written reviews81 reviews
Positive22.2%
Neutral11.1%
Negative66.7%

User reviews

MySPWater

From 366 App Store ratings

What we love

  • 👍 Autopay finally works
  • 👍 App and website improved
  • 👍 Lots of good info
  • 👍 Signing up was easy

Room to improve

  • 🐛 Authentication issues persist
  • 🐛 App is clunky and illogical
  • 🐛 Frequent logouts
  • 🐛 Cannot view or download PDF bills
  • 🐛 Cannot find or pay bills

Microsoft MyHub

From 323 App Store ratings

What we love

  • 🚀 Well-designed app
  • 👍 Convenient features
  • 💡 Evolving over time
  • 🚀 Life-saving for new employees
  • 👍 Helpful and useful

Room to improve

  • 🐛 Crashes on launch
  • 🐛 Login issues
  • 🐛 Payment problems
  • 🔒 Requires Intune enrollment
  • 🐛 Freezes and performance issues

Bugs and requests

MySPWater

Reported bugs

13 issues
  • Authentication code email not sent
  • App logs out during usage
  • Auto payment not working
  • Cannot view PDF bill
  • Cannot find bill
Show 8 more
  • Cannot process credit card payment
  • Bad Request error for payments
  • Cannot set up autopay
  • Login invalid credentials (works on browser)
  • Cannot paste password during login
  • IP address blocked for security
  • Error validating account/meter numbers
  • Charts truncated on large screens

Requested features

11 requests
  • Use FIDO passkeys or Authenticator app for 2FA
  • Consult UX expert for app design
  • Consult finance expert for analytics
  • Improve chart usability and scrolling
  • Allow pasting passwords during sign-up
Show 6 more
  • Improve registration process
  • Fix PDF bill viewing/downloading
  • Fix bill finding and payment
  • Fix payment processing errors
  • Fix Apple Pay integration
  • Fix credit card payment issues

Microsoft MyHub

Reported bugs

5 issues
  • Crash on iOS 18.5
  • Connector booking not working
  • Cannot order at the cafe
  • Freezing after update
  • Broken health check flow

Requested features

2 requests
  • Password protection
  • Expense management

In-app purchases

None

MySPWater

No in-app purchases

None

Microsoft MyHub

No in-app purchases

Questions

Is MySPWater free?
MySPWater is free to download, with no in-app purchases.
Is Microsoft MyHub free?
Microsoft MyHub is free to download, with no in-app purchases.
Which has better reviews, MySPWater or Microsoft MyHub?
MySPWater is rated higher. MySPWater averages 4.1 out of 5 from 366 ratings, while Microsoft MyHub averages 3.5 from 323 ratings.
Do MySPWater or Microsoft MyHub have ads?
Neither MySPWater nor Microsoft MyHub shows ads.
Which is updated more often, MySPWater or Microsoft MyHub?
MySPWater ships an update every 2 months, and Microsoft MyHub monthly. Most recently, MySPWater was updated on October 27, 2026 and Microsoft MyHub on October 21, 2026.

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