Comparison

BART (Official) vs Zoox

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

BART (Official)

Plan your Bay Area transit journeys with real-time train departures and official service alerts. This app offers end-to-end trip planning, step-by-step navigation, and customized notifications for a hassle-free commute.

Highlights
  • Real-time train departures
  • End-to-end trip planner
  • Step-by-step navigation
  • Customized service alerts
  • Contactless parking payment
  • Service disruption information
Features
Read full description

The official Bay Area Rapid Transit (BART) app has arrived. It’s the easiest way to plan your trip and get accurate real time train departures with data straight from BART, along with official service alerts. The BART app offers exclusive features for hassle free travel for daily commuters, infrequent users and tourists alike: -Plan your entire end to end trip with BART’s exclusive Trip Planner giving you the fastest route from your starting point to your destination using BART and multiple modes of transportation, including connecting transit, biking, walking and driving. -Step by step navigation with personalized preferences and saved favorite stations and trips. -Real time departures and schedule timetable. -Customized in-app notifications about BART service and announcements. -Contactless in-app Daily Fee parking payment -Service disruption information linked to your trip itinerary. -Report a Biohazard that needs addressing and access our BART Watch App for reporting crimes. -Escalator and Elevator advisories. -Fleet of the Future train tracker. -Cancelled trip notices. -Easily see the last train of the evening by station when you’re planning your night out or your trip home from the airport. -Station information (including if it offers a parking lot and secured bike parking). -Seamless connection to bart.gov and BARTable for deals, events, and fun. -It’s ad free; who wants to be distracted when looking how far away your train is? BART is working on future features of the app to enhance your BART experience... Tell us about the features you want.

About

Zoox

Experience the future of transportation with a fully autonomous, all-electric ride-hailing service. Hail a ride, enjoy a comfortable, purpose-built vehicle with customizable in-seat controls, and track your journey with ease. Designed for your comfort and freedom, it offers a new way to travel.

Highlights
  • Fully autonomous ride-hailing
  • All-electric vehicle
  • Purpose-built robotaxi
  • Customizable in-seat controls
  • Real-time journey tracking
  • Wireless device charging
  • Live support
Features
Currently charting
Read full description

It’s not a car. It’s a robotaxi designed around you. Zoox is fully autonomous, all-electric ride-hailing. We’ve created a purpose-built robotaxi to give you a better way to ride. Get the app today and learn what makes Zoox the best ride on the road. HAIL A RIDE Open the app, choose your destination, and your Zoox is on the way. Zoox drives itself — all you have to do is make yourself comfortable. MEET YOUR ZOOX Your carriage-style seating awaits. Zoox arrives, the doors slide open, and you step inside. After you sit down, craft your ideal ride with in-seat controls for music, temperature, and more. NEW FREEDOMS The Zoox robotaxi’s spacious and comfortable cabin is designed to give time, space, and freedom back to you. Plug in, switch off, or throw a dance party. It’s your journey. SENSORS THAT SEE IT ALL The Zoox robotaxi combines cameras, lidars, radar, and long-wave infrared sensors for a 360-degree view of everything on the road. SAFETY AT THE CORE Zoox protects every rider with over 100 safety features that don’t exist in conventional cars, such as an innovative airbag system and a safety-focused active suspension. TRACK YOUR JOURNEY Instantly view your trip progress from the app or the touchscreen at your seat so you’re never left guessing your ETA. STAY IN CHARGE Wireless charging at every seat means your devices arrive as recharged as you do. MIX THE MUSIC Pair your device to Zoox via Bluetooth and enjoy your favorite tunes or podcasts during your ride. Pair just once and your device will auto-connect every time you ride. RIDE WITH CONFIDENCE If you need help, live support from our team is just a tap away. Availability varies by region. Check the app to see if Zoox rides are available in your city. Need help? Contact Zoox Support at https://zoox.com/support.

Screenshots

BART (Official)4 screens
Zoox4 screens

Verdict

The call

The clearest difference is review sentiment: Zoox at 93% against BART (Official)'s 31%. Zoox also leads on rating (5.0 vs 4.6) and update cadence (fortnightly vs every 2 months). BART (Official)'s advantage is monetization model (free vs paid). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Zoox holds the better App Store score, 5.0 against 4.6. Both are backed by a comparable volume of ratings — 26K and 28K respectively. Written reviews point the same way: 31% of BART (Official)'s written reviews are positive against 93% of Zoox's.

UpkeepUpdate frequency

BART (Official) ships an update every 2 months, Zoox fortnightly. The most recent releases landed on October 17, 2026 and October 18, 2026 respectively.

Scorecard5 real differences · 6 level
BART (Official) versus Zoox: the parameters behind the verdict, then further details
ParameterBART (Official)Zoox
PriceFreeFree
Rating4.6 (26K ratings)5.0 (28K ratings) — better
Positive reviews30.8% of reviews93.1% of reviews — better
Number of ratings26K28K — better
Update frequencyEvery 2 monthsFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterPaid
Best chart rank—#30 — better
DevicesiPhone, iPod — betteriPhone
Requires iOS17.617.0 — better
Further details — not scored
Size81 MB152 MB
Age rating4+4+
DeveloperSan Francisco Bay Area Rapid Transit DistrictZoox Inc.

Customer experience

BART (Official)

All ratings21,736 ratings
Positive91.1%
Neutral2.9%
Negative6.1%
Written reviews224 reviews
Positive30.8%
Neutral8.9%
Negative60.3%

Zoox

All ratings28,288 ratings
Positive99.2%
Neutral0.2%
Negative0.6%
Written reviews1,278 reviews
Positive93.1%
Neutral0.7%
Negative6.2%

User reviews

BART (Official)

From 26K App Store ratings

What we love

  • 🚀 Convenient in-app parking payment
  • 👍 Accurate real-time train information
  • 🚀 Easy to use app
  • 👍 Helpful for planning trips

Room to improve

  • 🐛 Unreliable real-time information
  • 🔍 Confusing parking payment process
  • 🔍 Lack of key features like checking Clipper card balance
  • 🐛 Frequent crashes and bugs
  • 🔍 Not intuitive for first-time users

Zoox

From 28K App Store ratings

What we love

  • 🚀 Smooth ride experience
  • 👍 Beautifully designed app
  • 🚘 Exciting new transportation option

Room to improve

  • 🐛 Unreliable service and functionality issues
  • 📍 Limited service area and availability

Bugs and requests

BART (Official)

Reported bugs

4 issues
  • Real-time departure times not updating accurately
  • Trip planning providing incorrect/nonsensical routes
  • Login and password issues causing frequent logouts
  • Parking payment not working as expected

Requested features

5 requests
  • Ability to check Clipper card balance
  • Automatic license plate recognition for parking
  • Offline mode for schedules and trip planning
  • Better notifications for service advisories and delays
  • More customization options for favorite stations

Zoox

Reported bugs

2 issues
  • Unable to hail a ride within the serviced zone
  • App crashes and fails to complete basic searches

Requested features

2 requests
  • Expand service to more areas
  • Improve reliability and consistency

In-app purchases

None

BART (Official)

No in-app purchases

None

Zoox

No in-app purchases

Questions

Is BART (Official) free?
BART (Official) is free to download, with no in-app purchases.
Is Zoox free?
Zoox is free to download, with no in-app purchases.
Which has better reviews, BART (Official) or Zoox?
Zoox is rated higher. BART (Official) averages 4.6 out of 5 from 26K ratings, while Zoox averages 5.0 from 28K ratings.
Do BART (Official) or Zoox have ads?
Neither BART (Official) nor Zoox shows ads.
Which is updated more often, BART (Official) or Zoox?
BART (Official) ships an update every 2 months, and Zoox fortnightly. Most recently, BART (Official) was updated on October 17, 2026 and Zoox on October 18, 2026.

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