BART (Official) vs Zoox
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BART (Official)
Plan your Bay Area transit journeys with real-time train departures and official service alerts. This app offers end-to-end trip planning, step-by-step navigation, and customized notifications for a hassle-free commute.
- Real-time train departures
- End-to-end trip planner
- Step-by-step navigation
- Customized service alerts
- Contactless parking payment
- Service disruption information
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The official Bay Area Rapid Transit (BART) app has arrived. It’s the easiest way to plan your trip and get accurate real time train departures with data straight from BART, along with official service alerts. The BART app offers exclusive features for hassle free travel for daily commuters, infrequent users and tourists alike: -Plan your entire end to end trip with BART’s exclusive Trip Planner giving you the fastest route from your starting point to your destination using BART and multiple modes of transportation, including connecting transit, biking, walking and driving. -Step by step navigation with personalized preferences and saved favorite stations and trips. -Real time departures and schedule timetable. -Customized in-app notifications about BART service and announcements. -Contactless in-app Daily Fee parking payment -Service disruption information linked to your trip itinerary. -Report a Biohazard that needs addressing and access our BART Watch App for reporting crimes. -Escalator and Elevator advisories. -Fleet of the Future train tracker. -Cancelled trip notices. -Easily see the last train of the evening by station when you’re planning your night out or your trip home from the airport. -Station information (including if it offers a parking lot and secured bike parking). -Seamless connection to bart.gov and BARTable for deals, events, and fun. -It’s ad free; who wants to be distracted when looking how far away your train is? BART is working on future features of the app to enhance your BART experience... Tell us about the features you want.
Zoox
Experience a new way to travel with a fully autonomous, all-electric ride-hailing service. Hail a ride, customize your journey with in-seat controls, and enjoy a spacious cabin designed for your comfort and productivity. Advanced sensors and over 100 safety features ensure a secure and seamless trip.
- Hail autonomous rides
- Customize in-seat controls
- Spacious and comfortable cabin
- Advanced 360-degree sensor suite
- Over 100 safety features
- Real-time trip tracking
- Wireless device charging
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It’s not a car. It’s a robotaxi designed around you. Zoox is fully autonomous, all-electric ride-hailing. We’ve created a purpose-built robotaxi to give you a better way to ride. Get the app today and learn what makes Zoox the best ride on the road. HAIL A RIDE Open the app, choose your destination, and your Zoox is on the way. Zoox drives itself — all you have to do is make yourself comfortable. MEET YOUR ZOOX Your carriage-style seating awaits. Zoox arrives, the doors slide open, and you step inside. After you sit down, craft your ideal ride with in-seat controls for music, temperature, and more. NEW FREEDOMS The Zoox robotaxi’s spacious and comfortable cabin is designed to give time, space, and freedom back to you. Plug in, switch off, or throw a dance party. It’s your journey. SENSORS THAT SEE IT ALL The Zoox robotaxi combines cameras, lidars, radar, and long-wave infrared sensors for a 360-degree view of everything on the road. SAFETY AT THE CORE Zoox protects every rider with over 100 safety features that don’t exist in conventional cars, such as an innovative airbag system and a safety-focused active suspension. TRACK YOUR JOURNEY Instantly view your trip progress from the app or the touchscreen at your seat so you’re never left guessing your ETA. STAY IN CHARGE Wireless charging at every seat means your devices arrive as recharged as you do. MIX THE MUSIC Pair your device to Zoox via Bluetooth and enjoy your favorite tunes or podcasts during your ride. Pair just once and your device will auto-connect every time you ride. RIDE WITH CONFIDENCE If you need help, live support from our team is just a tap away. Zoox is currently available only in select U.S. cities and is intended for use in the United States only. Need help? Contact Zoox Support at https://zoox.com/support
Screenshots
Verdict
The clearest difference is review sentiment: Zoox at 93% against BART (Official)'s 31%. Zoox also leads on rating (5.0 vs 4.6) and update cadence (fortnightly vs every 2 months). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Zoox holds the better App Store score, 5.0 against 4.6. Both are backed by a comparable volume of ratings — 28K and 31K respectively. Written reviews point the same way: 31% of BART (Official)'s written reviews are positive against 93% of Zoox's.
BART (Official) ships an update every 2 months, Zoox fortnightly. Both last shipped on November 15, 2026.
| Parameter | BART (Official) | Zoox |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (28K ratings) | 5.0 (31K ratings) — better |
| Positive reviews | 30.7% of reviews | 92.9% of reviews — better |
| Number of ratings | 28K | 31K — better |
| Update frequency | Every 2 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | — | #35 — better |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 17.6 | 17.0 — better |
| Further details — not scored | ||
| Size | 81 MB | 155 MB |
| Age rating | 4+ | 4+ |
| Developer | San Francisco Bay Area Rapid Transit District | Zoox Inc. |
Customer experience
BART (Official)
Zoox
User reviews
BART (Official)
From 28K App Store ratingsWhat we love
- 🚀 Convenient in-app parking payment
- 👍 Accurate real-time train information
- 🚀 Easy to use app
- 👍 Helpful for planning trips
Room to improve
- 🐛 Unreliable real-time information
- 🔍 Confusing parking payment process
- 🔍 Lack of key features like checking Clipper card balance
- 🐛 Frequent crashes and bugs
- 🔍 Not intuitive for first-time users
Zoox
From 31K App Store ratingsWhat we love
- 🚀 Smooth ride experience
- 👍 Beautifully designed app
- 🚘 Exciting new transportation option
Room to improve
- 🐛 Unreliable service and functionality issues
- 📍 Limited service area and availability
Bugs and requests
BART (Official)
Reported bugs
4 issues- Real-time departure times not updating accurately
- Trip planning providing incorrect/nonsensical routes
- Login and password issues causing frequent logouts
- Parking payment not working as expected
Requested features
5 requests- Ability to check Clipper card balance
- Automatic license plate recognition for parking
- Offline mode for schedules and trip planning
- Better notifications for service advisories and delays
- More customization options for favorite stations
Zoox
Reported bugs
2 issues- Unable to hail a ride within the serviced zone
- App crashes and fails to complete basic searches
Requested features
2 requests- Expand service to more areas
- Improve reliability and consistency
In-app purchases
BART (Official)
No in-app purchases
Zoox
No in-app purchases









