Comparison

Servicefactor vs CTC Supply

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Servicefactor

This mobile companion app enhances field service operations by enabling technicians to create invoices, process payments, and manage customer information directly from their devices. It streamlines work order completion, quote generation, and signature capture, syncing all data back to the office system.

Highlights
  • Create invoices and process payments in the field
  • Manage customer and equipment details
  • Generate and send quotes with signatures
  • Track dispatch statuses and repairs
  • Capture customer signatures for work authorization
  • Integrated mapping with navigation
Features
Read full description

Are you a current ServiceFactor user? ServiceFactor Mobile is a companion to your ServiceFactor web system, built for your field technicians. ServiceFactor Mobile helps increase cash flow by automatically creating an invoice at the time of service and allows the technician the ability to process payments in the field. When a technician receives the service call information, they also receive notes about the customer, history and what equipment is located at the site. The technician can update their dispatch status, as well as enter material and flat rate repairs used (if applicable) against the specific piece of equipment for which it was used. All work can be approved by capturing a customer signature prior to performing recommended repairs, and the technician can also prepare a quote for the customer. If the quoted work is not approved, the quote will automatically be uploaded back to the office and generate a quote in the system for future follow up. Once the work has been performed, complete the work order by collecting payment (if applicable) and have the customer sign the invoice or work order. All information, including the customer’s signatures approving and accepting the work will sync back to the office, updating your system. With the ServiceFactor Mobile, you will set yourself apart from your competition by offering your clients the professionalism they deserve and expect. · Retrieve calls to your iPad or iPhone · View customer information · View problem reported and site notes · View Equipment details and warranty dates · Add or Edit Equipment, including pictures · View attached images or documents · Fill out custom checklists and readings based on equipment type · Track custom checklists based problem reported · Track dispatch statuses that automatically update the Dispatch Board · Enter material from truck or warehouse inventory · Inventory is broken down into categories with pictures · Handles both T/M and Flat Rate billing on the same invoice · Automatically calculates item sell prices based on Service Agreement Discounts · Ability to sell service agreements · Sold service agreements automatically create record in the office · Capture work authorization signature · Generate Quotes in the field with pictures of items quoted · Unaccepted quotes create a quote record in the office for future follow up · Capture customer’s acceptance signature for work performed · Receive payments in the field including Chip processing · Ability to Email quotes and invoices with customers signature · Copy of the signed invoice is uploaded back to the office · Integrated mapping with turn-by-turn directions · Portrays a professional image to the customer · Easy for techs to learn and use · Saves time and money Team Management Systems various software packages have been the preferred software solution for thousands of HVAC, Plumbing, Electrical, Mechanical and other service contractors throughout the world since 1991. NOTE – ServiceFactor Mobile works seamlessly with ServiceFactor Web to offer a complete user experience. You must have a current subscription to ServiceFactor by Team Management Systems to use this app.

About

CTC Supply

Features
Read full description

HVAC AND PLUMBING MADE EASY WITH CTC SUPPLY Take your business to the next level with the CTC Supply mobile app. Designed specifically for professional contractors, our app provides instant access to the parts, equipment, and resources you need to get the job done right. Whether you are on the jobsite or in the office, the CTC Supply app puts the power of a full-line distributor in your pocket. KEY FEATURES - REAL-TIME INVENTORY AND PRICING: View your specific dealer pricing and live stock levels at your local branch. - QUICK ONLINE ORDERING: Browse our full catalog of HVAC and plumbing supplies and place orders for delivery or will-call pickup. - AHRI MATCHUPS: Use our built-in cross-reference tool to find complete, compatible systems in seconds. - ACCOUNT MANAGEMENT: Pay invoices electronically, view monthly statements, and track your order history to manage cash flow effortlessly. - CREATE PROFESSIONAL BIDS: Convert CTC Supply quotes into branded bids for your customers with your own mark-up. Close the sale while still at the house! - BRANCH LOCATOR: Quickly find directions and contact info for the nearest CTC Supply location. WHY CTC SUPPLY? We are committed to helping contractors win more jobs and complete them faster. From Heil HVAC equipment to essential repair parts, we provide the specialized support and reliable inventory you need to grow your business. Download the app today and experience the Contractor's Advantage.

Screenshots

Servicefactor1 screens
CTC Supply4 screens

Verdict

The call

Servicefactor and CTC Supply are too close to call on the numbers: across 5 compared parameters — price, ads, in-app purchases and device support among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ScorecardNo meaningful differences
Servicefactor versus CTC Supply: the parameters behind the verdict, then further details
ParameterServicefactorCTC Supply
PriceFreeFree
Rating2.4 (37 ratings) — better—
Positive reviews16.7% of reviews—
Number of ratings37 — better—
Update frequencyEvery 3 weeks—
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.012.0 — better
Further details — not scored
Size41 MB22 MB
Age rating4+4+
DeveloperTeam Management Systems, LLCCTC Supply

In-app purchases

None

Servicefactor

No in-app purchases

None

CTC Supply

No in-app purchases

Questions

Is Servicefactor free?
Servicefactor is free to download, with no in-app purchases.
Is CTC Supply free?
CTC Supply is free to download, with no in-app purchases.
Do Servicefactor or CTC Supply have ads?
Neither Servicefactor nor CTC Supply shows ads.

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