Esri Support vs fiResponse Arauco
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Esri Support
Access self-help resources, AI-powered support, and manage your cases for GIS software. Get instant notifications on updates, explore video tutorials, and contact support via phone or chat.
- AI chatbot for technical issues
- Instant notifications for updates
- Video tutorials for Esri technologies
- Contact support via phone, chat, or form
- Manage support cases and bugs
- ArcGIS Online service status dashboard
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Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping that builds the leading mapping and spatial analytics software such as ArcGIS Enterprise, ArcGIS Pro, ArcGIS Online and many more. The Esri Support app brings self-help resources for all Esri's software products, assisted-support services, and case management features directly from your smartphone. With the Esri Support app you can: 1. Find answers to your questions and solutions to technical issues using our generative AI chatbot. 2. Get notified instantly about new technical articles, videos, patches, bug status updates, case updates, ArcGIS Blogs, and more. 3. Explore video tutorials for Esri technologies. 4. Contact Esri Support by phone, chat, or case submission form. 5. Request a call back to get help on your schedule. 6. Manage your support cases, bugs, and enhancements. 7. Check the status of ArcGIS Online services with the ArcGIS Online Dashboard and get notified when a service is interrupted. 8. Subscribe to bugs and receive notifications whenever new information becomes available.
fiResponse Arauco
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fiResponse® es un sistema integral de apoyo a la toma de decisiones que proporciona capacidades para hacer el seguimiento de incidentes y de todas las actividades operacionales asociadas relacionadas con la respuesta relacionada con la emergencia, además incluye la planificación y seguimiento de recursos. fiResponse® está diseñado para soportar todo el ciclo de vida de un incidente permitiendo que múltiples organizaciones puedan usarlo sincronizado y compartiendo la información de forma coherente entre diferentes usuarios, agencias y dispositivos para el seguimiento de incidentes ¡todo ello en una plataforma SIG!
Screenshots
Verdict
The clearest difference is update cadence: Esri Support at every 2 weeks against fiResponse Arauco's every 2 months. fiResponse Arauco's advantage is iOS requirement (10.0 vs 15.6). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Esri Support ships an update every 2 weeks, fiResponse Arauco every 2 months. The most recent releases landed on November 4, 2026 and October 26, 2026 respectively.
| Parameter | Esri Support | fiResponse Arauco |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (33 ratings) — better | — |
| Positive reviews | 25.0% of reviews | — |
| Number of ratings | 33 — better | — |
| Update frequency | Every 2 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 10.0 — better |
| Further details — not scored | ||
| Size | 89 MB | 292 MB |
| Age rating | 4+ | 4+ |
| Developer | ESRI | Technosylva Inc. |
In-app purchases
Esri Support
No in-app purchases
fiResponse Arauco
No in-app purchases
Questions
Is Esri Support free?
Is fiResponse Arauco free?
Do Esri Support or fiResponse Arauco have ads?
Which is updated more often, Esri Support or fiResponse Arauco?
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