Esri Support vs Trimble SiteVision
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Esri Support
Access self-help resources, AI-powered support, and manage your cases for GIS software. Get instant notifications on updates, explore video tutorials, and contact support via phone or chat.
- AI chatbot for technical issues
- Instant notifications for updates
- Video tutorials for Esri technologies
- Contact support via phone, chat, or form
- Manage support cases and bugs
- ArcGIS Online service status dashboard
Read full descriptionHide full description
Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping that builds the leading mapping and spatial analytics software such as ArcGIS Enterprise, ArcGIS Pro, ArcGIS Online and many more. The Esri Support app brings self-help resources for all Esri's software products, assisted-support services, and case management features directly from your smartphone. With the Esri Support app you can: 1. Find answers to your questions and solutions to technical issues using our generative AI chatbot. 2. Get notified instantly about new technical articles, videos, patches, bug status updates, case updates, ArcGIS Blogs, and more. 3. Explore video tutorials for Esri technologies. 4. Contact Esri Support by phone, chat, or case submission form. 5. Request a call back to get help on your schedule. 6. Manage your support cases, bugs, and enhancements. 7. Check the status of ArcGIS Online services with the ArcGIS Online Dashboard and get notified when a service is interrupted. 8. Subscribe to bugs and receive notifications whenever new information becomes available.
Trimble SiteVision
Visualize digital designs in the real world with augmented reality. Collaborate with your team to detect errors, capture issues with AR photos, and measure progress. Supports various industry data formats and offline work.
- Augmented reality visualization
- Error detection and conflict resolution
- AR site photo capture
- Cloud-enabled collaboration
- Progress and as-built measurements
- Offline support
- Support for BIM, CAD, and GIS data
Read full descriptionHide full description
Trimble® SiteVision® is a real-time, in-field visualization and reality capture for collaborating on project progress and detecting design changes or conflicts. Choose your hardware configuration to collect images, GNSS points, EDM points or LiDAR scans. Work with SiteVision indoors, or outdoors in conjunction with a Trimble HPS2 handle or Trimble Catalyst DA2 receiver for high precision GNSS workflows. Key Features • Reality capture - capture georeferenced 3D scans (requires LiDAR enabled iPhone Pro or iPad Pro) • Visualization tools - use AR to view your 3D model data on site and in context, utilizing transparency, cross-section, and fishbowl tools. • Capture issues - take augmented reality site photos to clearly communicate issues & share them with industry standard BCF Topic support. • Cloud enabled collaboration - share project data with Trimble Connect, cloud-based common data environment and collaboration platform. • Measurements - measure and record progress and as-built information such as positions, lengths, and areas • Offline support - work offline then sync later to Trimble Connect • Supports a wide range of industry workflows and data formats: • common BIM data via Trimble Connect - IFC, NWD/NWC, RVT, SKP, DWG, TRB, Tekla • CAD data from Trimble Business enter, Civil3D, OpenRoads, Novapoint, LandXML • GIS data via Trimble Maps and OGC Web Feature Services • Support for precision GNSS workflows enabled by Trimble RTX and VRS services or internet base stations for global correction service coverage
Screenshots
Verdict
The clearest difference is rating: Esri Support at 4.5 against Trimble SiteVision's 3.8. Esri Support also leads on review sentiment (25% vs 0%) and update cadence (every 2 weeks vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Esri Support holds the better App Store score, 4.5 against 3.8. That said, the two scores are not equally well evidenced: Esri Support has 33 ratings behind it against 6, so its average is the more settled of the two. Written reviews point the same way: 25% of Esri Support's written reviews are positive against 0% of Trimble SiteVision's.
Esri Support ships an update every 2 weeks, Trimble SiteVision every 3 months. The most recent releases landed on October 20, 2026 and October 21, 2026 respectively.
| Parameter | Esri Support | Trimble SiteVision |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (33 ratings) — better | 3.8 (6 ratings) |
| Positive reviews | 25.0% of reviews — better | 0.0% of reviews |
| Number of ratings | 33 — better | 6 |
| Update frequency | Every 2 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.6 — better | 16.0 |
| Further details — not scored | ||
| Size | 89 MB | 255 MB |
| Age rating | 4+ | 4+ |
| Developer | ESRI | Trimble Inc. |
Customer experience
Esri Support
Trimble SiteVision
In-app purchases
Esri Support
No in-app purchases
Trimble SiteVision
No in-app purchases
Questions
Is Esri Support free?
Is Trimble SiteVision free?
Which has better reviews, Esri Support or Trimble SiteVision?
Do Esri Support or Trimble SiteVision have ads?
Which is updated more often, Esri Support or Trimble SiteVision?
Other comparisons
