Esri Support vs Atlas Space
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Esri Support
Access self-help resources, AI-powered support, and manage your cases for GIS software. Get instant notifications on updates, explore video tutorials, and contact support via phone or chat.
- AI chatbot for technical issues
- Instant notifications for updates
- Video tutorials for Esri technologies
- Contact support via phone, chat, or form
- Manage support cases and bugs
- ArcGIS Online service status dashboard
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Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping that builds the leading mapping and spatial analytics software such as ArcGIS Enterprise, ArcGIS Pro, ArcGIS Online and many more. The Esri Support app brings self-help resources for all Esri's software products, assisted-support services, and case management features directly from your smartphone. With the Esri Support app you can: 1. Find answers to your questions and solutions to technical issues using our generative AI chatbot. 2. Get notified instantly about new technical articles, videos, patches, bug status updates, case updates, ArcGIS Blogs, and more. 3. Explore video tutorials for Esri technologies. 4. Contact Esri Support by phone, chat, or case submission form. 5. Request a call back to get help on your schedule. 6. Manage your support cases, bugs, and enhancements. 7. Check the status of ArcGIS Online services with the ArcGIS Online Dashboard and get notified when a service is interrupted. 8. Subscribe to bugs and receive notifications whenever new information becomes available.
Atlas Space
Explore a digital ecosystem with events, art galleries, and social areas. Customize avatars, create virtual offices, and connect with colleagues worldwide in 3D meetings. Trade art and products globally within this interactive metaworld.
- Digital ecosystem exploration
- Customizable avatars
- 3D virtual meetings
- Virtual office creation
- Global art and product trading
- Cross-platform accessibility
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Come to Atlas Space’s digital ecosystem with events, expos, art galleries, offices and social areas with one click and experience the many benefits of Atlas Space metaworld! Get your digital citizenship and discover the various islands to work, socialize and have fun! Join the various events to explore unlimited, spectacular stage shows and meet your favorite artists. Reflect your character with your customizable avatars and meet your team! Business has no boundaries and no limits anymore! Create your dynamic, creative and interoperable office life! Meet worldwide colleagues at 3D meetings! Meet and Create your own community worldwide ! Trade your art pieces, artifacts, products to the whole world! You can explore Atlas Space with any devices same time and together on VR App & Mobile App & Desktop App
Screenshots
Verdict
The clearest difference is rating: Atlas Space at 5.0 against Esri Support's 4.5. Atlas Space also leads on iOS requirement (12.0 vs 15.6). Esri Support's advantage is ratings volume (33 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Atlas Space holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: Esri Support has 33 ratings behind it against 1, so its average is the more settled of the two.
Esri Support ships an update every 2 weeks, Atlas Space monthly. The most recent releases landed on October 13, 2026 and October 15, 2026 respectively.
| Parameter | Esri Support | Atlas Space |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (33 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 25.0% of reviews | — |
| Number of ratings | 33 — better | 1 |
| Update frequency | Every 2 weeks — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 12.0 — better |
| Further details — not scored | ||
| Size | 89 MB | 272 MB |
| Age rating | 4+ | 4+ |
| Developer | ESRI | GARAGE ATLAS TASARIM TEKNOLOJI ANONIM SIRKETI |
Customer experience
Esri Support
Atlas Space
In-app purchases
Esri Support
No in-app purchases
Atlas Space
No in-app purchases
