Comparison

Esri Support vs TCG Scanner Pro

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Esri Support

Access self-help resources, AI-powered support, and manage your cases for GIS software. Get instant notifications on updates, explore video tutorials, and contact support via phone or chat.

Highlights
  • AI chatbot for technical issues
  • Instant notifications for updates
  • Video tutorials for Esri technologies
  • Contact support via phone, chat, or form
  • Manage support cases and bugs
  • ArcGIS Online service status dashboard
Features
Read full description

Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping that builds the leading mapping and spatial analytics software such as ArcGIS Enterprise, ArcGIS Pro, ArcGIS Online and many more. The Esri Support app brings self-help resources for all Esri's software products, assisted-support services, and case management features directly from your smartphone. With the Esri Support app you can: 1. Find answers to your questions and solutions to technical issues using our generative AI chatbot. 2. Get notified instantly about new technical articles, videos, patches, bug status updates, case updates, ArcGIS Blogs, and more. 3. Explore video tutorials for Esri technologies. 4. Contact Esri Support by phone, chat, or case submission form. 5. Request a call back to get help on your schedule. 6. Manage your support cases, bugs, and enhancements. 7. Check the status of ArcGIS Online services with the ArcGIS Online Dashboard and get notified when a service is interrupted. 8. Subscribe to bugs and receive notifications whenever new information becomes available.

About

TCG Scanner Pro

Effortlessly manage your trading card collection with advanced scanning and organization tools. Track card details, set completion, and collection statistics across all your devices.

Highlights
  • Instant card recognition via live scanner
  • Batch scanning and import from photos
  • Extensive trading card database
  • Track quantities, conditions, and notes
  • Organize into multiple collections
  • Advanced search and filtering options
  • Automatic cloud sync across devices
Features
Read full description

Browse Pokémon cards and manage your collection on iPhone, iPad, and Mac with Dexipedia. EXPLORE THE CATALOG Search and filter cards, open card details, and view available market prices and price history. A card detail may also link to a TCGplayer listing in your browser. Dexipedia may earn a commission when you follow that external link; purchases do not take place in the app. MANAGE YOUR COLLECTION Sign in to add cards to a collection, track quantities and condition, and search or sort the cards you own. Export your collection as a CSV file when you want a copy to share or save. SCAN OR IMPORT A CARD On iPhone and iPad, use the camera scanner or import a card photo to help identify a Pokémon card. On Mac, open the scanner from the collection actions menu and import a card photo. Recognition results can be reviewed before adding a card to your collection. Dexipedia is free to use. No subscription or in-app purchase is offered in this version.

Screenshots

Esri Support4 screens
TCG Scanner Pro1 screens

Verdict

The call

The clearest difference is review sentiment: TCG Scanner Pro at 100% against Esri Support's 25%. Esri Support's advantage is rating (4.5 vs 4.0) and update cadence (every 2 weeks vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Esri Support holds the better App Store score, 4.5 against 4.0. That said, the two scores are not equally well evidenced: Esri Support has 33 ratings behind it against 3, so its average is the more settled of the two. Written reviews complicate that: 25% of Esri Support's written reviews are positive against 100% of TCG Scanner Pro's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Esri Support ships an update every 2 weeks, TCG Scanner Pro every 2 months. The most recent releases landed on November 4, 2026 and November 5, 2026 respectively.

Scorecard5 real differences · 5 level
Esri Support versus TCG Scanner Pro: the parameters behind the verdict, then further details
ParameterEsri SupportTCG Scanner Pro
PriceFreeFree
Rating4.5 (33 ratings) — better4.0 (3 ratings)
Positive reviews25.0% of reviews100.0% of reviews — better
Number of ratings33 — better3
Update frequencyEvery 2 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, Mac
Requires iOS15.6 — better18.0
Further details — not scored
Size89 MB6 MB
Age rating4+4+
DeveloperESRIPatrick Michalina

Customer experience

Esri Support

All ratings33 ratings
Positive84.8%
Neutral6.1%
Negative9.1%
Written reviews4 reviews
Positive25.0%
Neutral25.0%
Negative50.0%

TCG Scanner Pro

All ratings3 ratings
Positive66.7%
Neutral0.0%
Negative33.3%
Written reviews2 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

Esri Support

No in-app purchases

None

TCG Scanner Pro

No in-app purchases

Questions

Is Esri Support free?
Esri Support is free to download, with no in-app purchases.
Is TCG Scanner Pro free?
TCG Scanner Pro is free to download, with no in-app purchases.
Which has better reviews, Esri Support or TCG Scanner Pro?
Esri Support is rated higher. Esri Support averages 4.5 out of 5 from 33 ratings, while TCG Scanner Pro averages 4.0 from 3 ratings.
Do Esri Support or TCG Scanner Pro have ads?
Neither Esri Support nor TCG Scanner Pro shows ads.
Which is updated more often, Esri Support or TCG Scanner Pro?
Esri Support ships an update every 2 weeks, and TCG Scanner Pro every 2 months. Most recently, Esri Support was updated on November 4, 2026 and TCG Scanner Pro on November 5, 2026.

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