Comparison

SNAP Resupply vs MyBILH

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SNAP Resupply

Easily order home medical supplies, track shipments, and manage your account. This app provides patients with greater control over their recurring medical supply needs.

Highlights
  • Order home medical supplies
  • Track shipment status
  • Check eligibility for next order
  • Update insurance information
  • Manage contact details
Features
Currently charting
Read full description

SNAP Resupply allows patients to easily order their home medical supplies through the convenience of our mobile app. You can order supplies, track shipments, understand when you will next be eligible, change your insurance, update your contact information and more! If you are a patient who regularly receives home medical supplies and you want more control of the process – download the SNAP Resupply app today!

About

MyBILH

Manage your health and medical care with a comprehensive suite of digital tools. Access your patient portal to message your doctor, review test results, manage appointments, and refill prescriptions. Find hospital information, locate urgent care, pay bills, and search for doctors.

Highlights
  • Patient portal for health records
  • Message doctor and care team
  • Review test results
  • Manage appointments
  • Request prescription refills
  • Find urgent care locations
  • Pay medical bills
Features
Read full description

MyBILH gives you easy access to a range of digital tools and services to help you manage your health and your medical care from your mobile device or tablet. App Features: MyBILH Chart: Our new patient portal will bring together health records from all Beth Israel Lahey Health providers and locations, so you can more easily manage every aspect of your care. -Message with your doctor’s office and care team -Review test results -View notes and visit summaries -Access your health information -Manage your appointments -Request prescription refills Hospital Information: Find important information about our hospital locations, including parking and directions. Find Urgent Care: Locate an urgent care facility near you and reserve a spot. Pay a Bill: Pay a bill as a guest, without logging in, or get an estimate for care. Find a Doctor: Search our provider directories to find a primary care or specialist physician or advanced practice provider. Upload health and fitness data, including data from the “Apple health app,” when enrolled in self-tracking programs.

Screenshots

SNAP Resupply4 screens
MyBILH4 screens

Verdict

The call

The clearest difference is rating: MyBILH at 4.3 against SNAP Resupply's 3.4. MyBILH also leads on review sentiment (51% vs 21%). SNAP Resupply's advantage is update cadence (monthly vs every 3 months) and chart position (#163 vs unranked). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MyBILH holds the better App Store score, 4.3 against 3.4. Both are backed by a comparable volume of ratings — 404 and 1.1K respectively. Written reviews point the same way: 21% of SNAP Resupply's written reviews are positive against 51% of MyBILH's.

UpkeepUpdate frequency

SNAP Resupply ships an update monthly, MyBILH every 3 months. The most recent releases landed on November 6, 2026 and November 8, 2026 respectively.

Scorecard5 real differences · 6 level
SNAP Resupply versus MyBILH: the parameters behind the verdict, then further details
ParameterSNAP ResupplyMyBILH
PriceFreeFree
Rating3.4 (404 ratings)4.3 (1.1K ratings) — better
Positive reviews20.8% of reviews51.1% of reviews — better
Number of ratings4041.1K — better
Update frequencyMonthly — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#163 — better—
DevicesiPhone, iPad, iPodiPhone, iPad, Apple Watch
Requires iOS15.0 — better18.0
Further details — not scored
Size85 MB183 MB
Age rating17+17+
DeveloperBrightreeBIDMC

Customer experience

SNAP Resupply

All ratings399 ratings
Positive57.4%
Neutral7.8%
Negative34.8%
Written reviews120 reviews
Positive20.8%
Neutral3.3%
Negative75.8%

MyBILH

All ratings1,004 ratings
Positive80.7%
Neutral3.5%
Negative15.8%
Written reviews133 reviews
Positive51.1%
Neutral8.3%
Negative40.6%

User reviews

SNAP Resupply

From 404 App Store ratings

What we love

  • 🚀 Easy to order supplies
  • 👍 Simple interface
  • 🚀 Efficient ordering process
  • 👍 Informative app
  • 👍 Great experience

Room to improve

  • 🐛 Inability to log in or create account
  • 🐛 Inconsistent app behavior
  • 🐛 Blank/white screen issues
  • 🐛 Compatibility problems with iOS 18
  • 🐛 Unreliable order tracking

MyBILH

From 1.1K App Store ratings

What we love

  • 👍 Easy and intuitive to use
  • 🚀 Efficient and effective
  • 💡 Continuity of care across providers
  • 👍 Useful tool for timely information
  • 👍 Great UX and user-friendly interface

Room to improve

  • 🐛 Numerous technical issues and bugs
  • 🤔 Difficulty accessing old medical records
  • 🤔 Lack of human oversight leading to patient care issues
  • 🤔 Minimizes healthcare provider interaction

Bugs and requests

SNAP Resupply

Reported bugs

5 issues
  • Login issues
  • Account creation problems
  • Blank/white screen on launch
  • Incompatibility with iOS 18
  • Order tracking and status issues

Requested features

5 requests
  • Add password autofill capability
  • Improve order status and tracking
  • Provide a way to change email address
  • Add biometric login options
  • Display product costs and pricing information

MyBILH

Reported bugs

4 issues
  • Inability to reach out to doctors directly
  • Messages not being received or delayed
  • Appointments being deleted from the system
  • Difficulty signing up and navigating the app

Requested features

3 requests
  • Ability to change login credentials
  • Better integration with previous medical record systems
  • More detailed visit/appointment descriptions

In-app purchases

None

SNAP Resupply

No in-app purchases

None

MyBILH

No in-app purchases

Questions

Is SNAP Resupply free?
SNAP Resupply is free to download, with no in-app purchases.
Is MyBILH free?
MyBILH is free to download, with no in-app purchases.
Which has better reviews, SNAP Resupply or MyBILH?
MyBILH is rated higher. SNAP Resupply averages 3.4 out of 5 from 404 ratings, while MyBILH averages 4.3 from 1.1K ratings.
Do SNAP Resupply or MyBILH have ads?
Neither SNAP Resupply nor MyBILH shows ads.
Which is updated more often, SNAP Resupply or MyBILH?
SNAP Resupply ships an update monthly, and MyBILH every 3 months. Most recently, SNAP Resupply was updated on November 6, 2026 and MyBILH on November 8, 2026.

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