SNAP Resupply vs MyBILH
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SNAP Resupply
Easily order home medical supplies, track shipments, and manage your account. This app provides patients with greater control over their recurring medical supply needs.
- Order home medical supplies
- Track shipment status
- Check eligibility for next order
- Update insurance information
- Manage contact details
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SNAP Resupply allows patients to easily order their home medical supplies through the convenience of our mobile app. You can order supplies, track shipments, understand when you will next be eligible, change your insurance, update your contact information and more! If you are a patient who regularly receives home medical supplies and you want more control of the process – download the SNAP Resupply app today!
MyBILH
Manage your health and medical care with a comprehensive suite of digital tools. Access your patient portal to message your doctor, review test results, manage appointments, and refill prescriptions. Find hospital information, locate urgent care, pay bills, and search for doctors.
- Patient portal for health records
- Message doctor and care team
- Review test results
- Manage appointments
- Request prescription refills
- Find urgent care locations
- Pay medical bills
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MyBILH gives you easy access to a range of digital tools and services to help you manage your health and your medical care from your mobile device or tablet. App Features: MyBILH Chart: Our new patient portal will bring together health records from all Beth Israel Lahey Health providers and locations, so you can more easily manage every aspect of your care. -Message with your doctor’s office and care team -Review test results -View notes and visit summaries -Access your health information -Manage your appointments -Request prescription refills Hospital Information: Find important information about our hospital locations, including parking and directions. Find Urgent Care: Locate an urgent care facility near you and reserve a spot. Pay a Bill: Pay a bill as a guest, without logging in, or get an estimate for care. Find a Doctor: Search our provider directories to find a primary care or specialist physician or advanced practice provider. Upload health and fitness data, including data from the “Apple health app,” when enrolled in self-tracking programs.
Screenshots
Verdict
The clearest difference is rating: MyBILH at 4.3 against SNAP Resupply's 3.4. MyBILH also leads on review sentiment (51% vs 21%). SNAP Resupply's advantage is update cadence (monthly vs every 3 months) and chart position (#163 vs unranked). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyBILH holds the better App Store score, 4.3 against 3.4. Both are backed by a comparable volume of ratings — 404 and 1.1K respectively. Written reviews point the same way: 21% of SNAP Resupply's written reviews are positive against 51% of MyBILH's.
SNAP Resupply ships an update monthly, MyBILH every 3 months. The most recent releases landed on November 6, 2026 and November 8, 2026 respectively.
| Parameter | SNAP Resupply | MyBILH |
|---|---|---|
| Price | Free | Free |
| Rating | 3.4 (404 ratings) | 4.3 (1.1K ratings) — better |
| Positive reviews | 20.8% of reviews | 51.1% of reviews — better |
| Number of ratings | 404 | 1.1K — better |
| Update frequency | Monthly — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #163 — better | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, Apple Watch |
| Requires iOS | 15.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 85 MB | 183 MB |
| Age rating | 17+ | 17+ |
| Developer | Brightree | BIDMC |
Customer experience
SNAP Resupply
MyBILH
User reviews
SNAP Resupply
From 404 App Store ratingsWhat we love
- 🚀 Easy to order supplies
- 👍 Simple interface
- 🚀 Efficient ordering process
- 👍 Informative app
- 👍 Great experience
Room to improve
- 🐛 Inability to log in or create account
- 🐛 Inconsistent app behavior
- 🐛 Blank/white screen issues
- 🐛 Compatibility problems with iOS 18
- 🐛 Unreliable order tracking
MyBILH
From 1.1K App Store ratingsWhat we love
- 👍 Easy and intuitive to use
- 🚀 Efficient and effective
- 💡 Continuity of care across providers
- 👍 Useful tool for timely information
- 👍 Great UX and user-friendly interface
Room to improve
- 🐛 Numerous technical issues and bugs
- 🤔 Difficulty accessing old medical records
- 🤔 Lack of human oversight leading to patient care issues
- 🤔 Minimizes healthcare provider interaction
Bugs and requests
SNAP Resupply
Reported bugs
5 issues- Login issues
- Account creation problems
- Blank/white screen on launch
- Incompatibility with iOS 18
- Order tracking and status issues
Requested features
5 requests- Add password autofill capability
- Improve order status and tracking
- Provide a way to change email address
- Add biometric login options
- Display product costs and pricing information
MyBILH
Reported bugs
4 issues- Inability to reach out to doctors directly
- Messages not being received or delayed
- Appointments being deleted from the system
- Difficulty signing up and navigating the app
Requested features
3 requests- Ability to change login credentials
- Better integration with previous medical record systems
- More detailed visit/appointment descriptions
In-app purchases
SNAP Resupply
No in-app purchases
MyBILH
No in-app purchases
Questions
Is SNAP Resupply free?
Is MyBILH free?
Which has better reviews, SNAP Resupply or MyBILH?
Do SNAP Resupply or MyBILH have ads?
Which is updated more often, SNAP Resupply or MyBILH?
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