Eversource Energy vs Worcester 311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Eversource Energy
Manage your electric and gas accounts conveniently from your mobile device. View past bills, make payments, set up auto-pay, and receive alerts. Report outages and easily contact customer service.
- View past bills (PDF)
- Make payments
- Set up auto payments
- Paperless billing
- Report outages
- Contact customer service
Read full descriptionHide full description
Use this fast and secure Eversource app to manage your electric and gas accounts on the go. With this app, you can quickly: • View up to 12 months of your past bills (in high-resolution PDF format) • Make a payment or set up auto payments from your bank account • Turn on paperless billing and alerts • Report or check service outages • Easily contact customer service • View Spanish version if your phone is set to Spanish language
Worcester 311
Report non-emergency issues in Worcester, MA with this free app. Submit requests for street signs, streetlights, and other city concerns with photos and comments. Streamline access to city services and help improve your community.
- Submit non-emergency service requests
- Report issues with photos
- Add comments to requests
- Track issue resolution
- Access city services easily
Read full descriptionHide full description
Welcome to the Worcester 311 App! Worcester, Massachusetts, known best as the “Heart of the Commonwealth,” introduces its free, easy to use app for residents, businesses and visitors. The Worcester 311 App is a quick and easy way to submit non-emergency requests for assistance with issues you see around the City. See a broken street sign? Snap a picture to submit with the location, and let us fix the problem! Spot a street light pole that’s in need of repair? Don’t wait until you get home to let us know – use the handy Worcester 311 mobile app to report the issue and add your own comments. All reports are routed through the Worcester 311 customer service center and assigned to the appropriate city department to be addressed in a timely manner. Accessing your City’s services has never been easier thanks to the Worcester 311 app. Download and start using this free app today. Thank you for helping make “the Heart of the Commonwealth” a better place to live, work and play!
Screenshots
Verdict
The clearest difference is review sentiment: Eversource Energy at 50% against Worcester 311's 0%. Eversource Energy also leads on ratings volume (32K vs 128) and rating (4.9 vs 4.6). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Eversource Energy holds the better App Store score, 4.9 against 4.6. That said, the two scores are not equally well evidenced: Eversource Energy has 32K ratings behind it against 128, so its average is the more settled of the two. Written reviews point the same way: 50% of Eversource Energy's written reviews are positive against 0% of Worcester 311's.
Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on September 28, 2026 and September 10, 2026 respectively.
| Parameter | Eversource Energy | Worcester 311 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (32K ratings) — better | 4.6 (128 ratings) |
| Positive reviews | 50.2% of reviews — better | 0.0% of reviews |
| Number of ratings | 32K — better | 128 |
| Update frequency | Every 3 months | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 14.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 50 MB | 145 MB |
| Age rating | 4+ | 12+ |
| Developer | Eversource Energy Service Company | City of Worcester, Massachusetts |
Customer experience
Eversource Energy
Worcester 311
Bugs and requests
Eversource Energy
Reported bugs
4 issues- Login issues and account not recognized
- Password reset function not working
- Billing information not accurately reflected
- Outage notification feature not functioning
Requested features
5 requests- Add credit/debit card payment option
- Improve login experience and allow credential saving
- Enhance usage tracking and history features
- Optimize UI for better usability
- Add partial payment option
Worcester 311
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Eversource Energy
No in-app purchases
Worcester 311
No in-app purchases
Questions
Is Eversource Energy free?
Is Worcester 311 free?
Which has better reviews, Eversource Energy or Worcester 311?
Do Eversource Energy or Worcester 311 have ads?
Which is updated more often, Eversource Energy or Worcester 311?
Other comparisons
