Comparison

smrtPhone vs Community

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

smrtPhone

This mobile app integrates your cloud-based phone system with your CRM, enabling seamless calling, texting, and contact management from your device. It logs all communication, allows for call notes, and offers advanced sales features to accelerate your sales cycle and enhance customer relationships.

Highlights
  • CRM contact list sync
  • SMS/MMS messaging with CRM logging
  • Call logging and recording
  • In-call notes sync
  • Call disposition tracking
  • Multiple Caller ID options
  • Text and voicemail inbox access
Read full description

smrtPhone is a full featured, cloud based phone system that allows you to make more calls, send more texts, and close more deals. With smrtPhone, your phone system becomes a fully integrated part of your CRM, accelerating your sales cycle, and improving customer relationships. With no forced long-term contracts, a powerful 4-line auto-dialer, advanced Pro features, and pay-as-you-go pricing, smrtPhone is the clear choice for sales-driven businesses. Now you can bring power of smrtPhone to your mobile device. Use the smrtPhone Mobile App to: > Sync your full CRM contact lists so every contact is available from your handheld device > Send text messages (SMS and MMS) to any contact and have it automatically log in your CRM > Make and receive calls and have call data effortlessly tracked, including call recordings > Take notes during/after your call and have them automatically sync to the contact record > Choose from existing call dispositions to mark call outcomes and trigger CRM automations > Easily switch between phone number Caller IDs to ensure you call from the correct phone line > Access your text and voicemail inboxes for individual users and groups > Sync call information (including recent call logs) across platforms, web and mobile IMPORTANT: smrtPhone’s mobile app requires an existing smrtPhone account. DISCLAIMERS: Call quality can be affected by the strength of your internet/4G/5G/LTE connection. Please ensure you have a strong signal or internet connection to achieve best results. Emergency calling may not be available for your number or region.

About

Community

This app enables leaders to build direct relationships and engage in one-on-one conversations with their members at scale via text messaging. It facilitates trusted marketing and communication channels, driving member actions, sales, and revenue.

Highlights
  • Direct member communication
  • One-on-one conversations
  • Text messaging at scale
  • Trusted marketing channel
  • Drive member actions
  • Convert to sales and revenue
Features
Read full description

Community powers direct relationships and one-on-one conversations between Leaders and their Members through text messaging at scale. Launched in 2019 and headquartered in Santa Monica, CA, Community is breaking new ground in trusted marketing and communications channels by connecting Leaders - global pop culture stars, local community organizers, small business owners, media companies, and brands - to their Members to drive conversations that convert into actions, sales, revenue and more.

Screenshots

smrtPhone4 screens
Community4 screens

Verdict

The call

The clearest difference is rating: smrtPhone at 4.6 against Community's 3.2. smrtPhone also leads on ratings volume (1.4K vs 140) and iOS requirement (16.0 vs 26.0). Community's advantage is monetization model (ad-supported vs free with in-app purchases). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

smrtPhone holds the better App Store score, 4.6 against 3.2. That said, the two scores are not equally well evidenced: smrtPhone has 1.4K ratings behind it against 140, so its average is the more settled of the two. Written reviews complicate that: 24% of smrtPhone's written reviews are positive against 29% of Community's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

smrtPhone ships an update fortnightly, Community every 3 weeks. The most recent releases landed on October 25, 2026 and October 29, 2026 respectively.

Scorecard4 real differences · 6 level
smrtPhone versus Community: the parameters behind the verdict, then further details
ParametersmrtPhoneCommunity
PriceFreeFree
Rating4.6 (1.4K ratings) — better3.2 (140 ratings)
Positive reviews24.1% of reviews28.8% of reviews — better
Number of ratings1.4K — better140
Update frequencyFortnightly — betterEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesAd-supported — better
DevicesiPhone, iPad — betteriPhone
Requires iOS16.0 — better26.0
Further details — not scored
Size56 MB94 MB
Age rating17+9+
DevelopersmrtStudio Global Inc.Community.com, Inc.

Customer experience

smrtPhone

All ratings1,398 ratings
Positive89.2%
Neutral2.9%
Negative7.9%
Written reviews54 reviews
Positive24.1%
Neutral5.6%
Negative70.4%

Community

All ratings140 ratings
Positive53.6%
Neutral4.3%
Negative42.1%
Written reviews66 reviews
Positive28.8%
Neutral7.6%
Negative63.6%

User reviews

smrtPhone

From 1.4K App Store ratings

What we love

  • 🚀 Simple and easy to use
  • 🚀 Smooth and works great
  • 🚀 Integrates well with Podio
  • 💡 Allows multiple phone numbers

Room to improve

  • 🐛 Doesn't save drafts
  • 🐛 Doesn't allow image pasting
  • 🐛 Poor visibility when typing longer messages
  • 🐛 Doesn't take you to a chat when selecting a name
  • 🐛 Laggy and full of errors

Community

From 140 App Store ratings

What we love

  • 👍 Simplifies life
  • 👍 Very useful
  • 👍 Powerful tool
  • 👍 Great for texting audience
  • 👍 Super easy to use

Room to improve

  • 🐛 Login issues
  • 🐛 Not working
  • 🐛 Unresponsive company
  • 🐛 Unvalued customers
  • 🐛 Frustrating experience

Bugs and requests

smrtPhone

Reported bugs

4 issues
  • Constant log-outs and sign-in issues
  • Incorrect caller ID information
  • Inability to adjust notification settings
  • Syncing and integration problems with Podio

Requested features

4 requests
  • Add group messaging capability
  • Improve contacts management and search
  • Allow image/file sharing from website
  • Enhance notification and call handling

Community

Reported bugs

32 issues
  • Email or password incorrect
  • Login issues
  • Cannot copy and paste
  • Support emails unresponsive
  • Cannot cancel subscription
Show 27 more
  • Video and photo features are bad
  • New update removed key feature
  • Cannot send messages to specific communities together
  • Filter removes all recipients
  • App Store not allowing update
  • App requires iOS 16 or higher
  • Multiple phones cannot use app
  • App won't load
  • Crashes constantly
  • Cannot copy paste responses or links
  • Software has so many bugs
  • App is unstable
  • Notifications don't show randomly
  • Messages disappear then show up again
  • Low quality video
  • App won't even load
  • Billed twice after cancellation
  • Hides phone numbers collected
  • Doesn't show collected numbers
  • Limited to 1000 recipients per month
  • Help email rejected
  • Delayed messages
  • App crashes often
  • Bugs continue to be an issue
  • Forgot password issues
  • Reset password email never sent
  • No answer from support emails

Requested features

8 requests
  • Dark Mode
  • Notifications for new texts
  • See names of birthday celebrants
  • Push notifications
  • Option to choose message notifications
Show 3 more
  • Online ability to manage account members
  • Text from Apple Watches
  • Make phone numbers optional

In-app purchases

None

smrtPhone

No in-app purchases

None

Community

No in-app purchases

Questions

Is smrtPhone free?
smrtPhone is free to download, with no in-app purchases.
Is Community free?
Community is free to download, with no in-app purchases.
Which has better reviews, smrtPhone or Community?
smrtPhone is rated higher. smrtPhone averages 4.6 out of 5 from 1.4K ratings, while Community averages 3.2 from 140 ratings.
Do smrtPhone or Community have ads?
Neither smrtPhone nor Community shows ads.
Which is updated more often, smrtPhone or Community?
smrtPhone ships an update fortnightly, and Community every 3 weeks. Most recently, smrtPhone was updated on October 25, 2026 and Community on October 29, 2026.

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