smrtPhone vs Community
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
smrtPhone
This mobile app integrates your cloud-based phone system with your CRM, enabling seamless calling, texting, and contact management from your device. It logs all communication, allows for call notes, and offers advanced sales features to accelerate your sales cycle and enhance customer relationships.
- CRM contact list sync
- SMS/MMS messaging with CRM logging
- Call logging and recording
- In-call notes sync
- Call disposition tracking
- Multiple Caller ID options
- Text and voicemail inbox access
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smrtPhone is a full featured, cloud based phone system that allows you to make more calls, send more texts, and close more deals. With smrtPhone, your phone system becomes a fully integrated part of your CRM, accelerating your sales cycle, and improving customer relationships. With no forced long-term contracts, a powerful 4-line auto-dialer, advanced Pro features, and pay-as-you-go pricing, smrtPhone is the clear choice for sales-driven businesses. Now you can bring power of smrtPhone to your mobile device. Use the smrtPhone Mobile App to: > Sync your full CRM contact lists so every contact is available from your handheld device > Send text messages (SMS and MMS) to any contact and have it automatically log in your CRM > Make and receive calls and have call data effortlessly tracked, including call recordings > Take notes during/after your call and have them automatically sync to the contact record > Choose from existing call dispositions to mark call outcomes and trigger CRM automations > Easily switch between phone number Caller IDs to ensure you call from the correct phone line > Access your text and voicemail inboxes for individual users and groups > Sync call information (including recent call logs) across platforms, web and mobile IMPORTANT: smrtPhone’s mobile app requires an existing smrtPhone account. DISCLAIMERS: Call quality can be affected by the strength of your internet/4G/5G/LTE connection. Please ensure you have a strong signal or internet connection to achieve best results. Emergency calling may not be available for your number or region.
Community
This app enables leaders to build direct relationships and engage in one-on-one conversations with their members at scale via text messaging. It facilitates trusted marketing and communication channels, driving member actions, sales, and revenue.
- Direct member communication
- One-on-one conversations
- Text messaging at scale
- Trusted marketing channel
- Drive member actions
- Convert to sales and revenue
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Community powers direct relationships and one-on-one conversations between Leaders and their Members through text messaging at scale. Launched in 2019 and headquartered in Santa Monica, CA, Community is breaking new ground in trusted marketing and communications channels by connecting Leaders - global pop culture stars, local community organizers, small business owners, media companies, and brands - to their Members to drive conversations that convert into actions, sales, revenue and more.
Screenshots
Verdict
The clearest difference is rating: smrtPhone at 4.6 against Community's 3.2. smrtPhone also leads on ratings volume (1.4K vs 140) and iOS requirement (16.0 vs 26.0). Community's advantage is monetization model (ad-supported vs free with in-app purchases). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
smrtPhone holds the better App Store score, 4.6 against 3.2. That said, the two scores are not equally well evidenced: smrtPhone has 1.4K ratings behind it against 140, so its average is the more settled of the two. Written reviews complicate that: 24% of smrtPhone's written reviews are positive against 29% of Community's, so the app with the better star average is not the one people write more warmly about.
smrtPhone ships an update fortnightly, Community every 3 weeks. The most recent releases landed on October 25, 2026 and October 29, 2026 respectively.
| Parameter | smrtPhone | Community |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (1.4K ratings) — better | 3.2 (140 ratings) |
| Positive reviews | 24.1% of reviews | 28.8% of reviews — better |
| Number of ratings | 1.4K — better | 140 |
| Update frequency | Fortnightly — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Ad-supported — better |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 16.0 — better | 26.0 |
| Further details — not scored | ||
| Size | 56 MB | 94 MB |
| Age rating | 17+ | 9+ |
| Developer | smrtStudio Global Inc. | Community.com, Inc. |
Customer experience
smrtPhone
Community
User reviews
smrtPhone
From 1.4K App Store ratingsWhat we love
- 🚀 Simple and easy to use
- 🚀 Smooth and works great
- 🚀 Integrates well with Podio
- 💡 Allows multiple phone numbers
Room to improve
- 🐛 Doesn't save drafts
- 🐛 Doesn't allow image pasting
- 🐛 Poor visibility when typing longer messages
- 🐛 Doesn't take you to a chat when selecting a name
- 🐛 Laggy and full of errors
Community
From 140 App Store ratingsWhat we love
- 👍 Simplifies life
- 👍 Very useful
- 👍 Powerful tool
- 👍 Great for texting audience
- 👍 Super easy to use
Room to improve
- 🐛 Login issues
- 🐛 Not working
- 🐛 Unresponsive company
- 🐛 Unvalued customers
- 🐛 Frustrating experience
Bugs and requests
smrtPhone
Reported bugs
4 issues- Constant log-outs and sign-in issues
- Incorrect caller ID information
- Inability to adjust notification settings
- Syncing and integration problems with Podio
Requested features
4 requests- Add group messaging capability
- Improve contacts management and search
- Allow image/file sharing from website
- Enhance notification and call handling
Community
Reported bugs
32 issues- Email or password incorrect
- Login issues
- Cannot copy and paste
- Support emails unresponsive
- Cannot cancel subscription
Show 27 moreShow fewer
- Video and photo features are bad
- New update removed key feature
- Cannot send messages to specific communities together
- Filter removes all recipients
- App Store not allowing update
- App requires iOS 16 or higher
- Multiple phones cannot use app
- App won't load
- Crashes constantly
- Cannot copy paste responses or links
- Software has so many bugs
- App is unstable
- Notifications don't show randomly
- Messages disappear then show up again
- Low quality video
- App won't even load
- Billed twice after cancellation
- Hides phone numbers collected
- Doesn't show collected numbers
- Limited to 1000 recipients per month
- Help email rejected
- Delayed messages
- App crashes often
- Bugs continue to be an issue
- Forgot password issues
- Reset password email never sent
- No answer from support emails
Requested features
8 requests- Dark Mode
- Notifications for new texts
- See names of birthday celebrants
- Push notifications
- Option to choose message notifications
Show 3 moreShow fewer
- Online ability to manage account members
- Text from Apple Watches
- Make phone numbers optional
In-app purchases
smrtPhone
No in-app purchases
Community
No in-app purchases









