Comparison

Gexa Energy vs CEC Laundry Pay

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Gexa Energy

Manage and optimize your home energy usage with this app. It integrates smart devices and your account to help you track electricity consumption, view bills, and control smart thermostats for improved efficiency and comfort.

Highlights
  • Track electricity usage
  • View and manage bills
  • Control smart thermostats
  • Customize thermostat schedules
  • View account preferences
  • Review plan details
Features
Read full description

The Gexa Energy mobile app makes managing and optimizing your home energy usage simple. By integrating all of your connected smart devices, Gexa Energy plan, and Gexa Energy My Account, the Gexa Energy mobile app empowers customers to optimize their energy usage to meet their energy goals. With the mobile app you can: • Track your electricity usage over time • View your bill and manage your payments • Change your account preferences • Review your plan details and renew with ease If smart thermostats or other home energy management devices are integrated with your Gexa Energy plan or services, you can: View your Dashboard • Quickly view data on your smart devices, bill, and other important metrics at a glance and all in one place. Maintain comfort in your home • Control your connected smart thermostat(s) from anywhere, anytime using the mobile app. Improve your energy efficiency • Easy set up and customization of a smart thermostat schedule. For our privacy policy, visit https://www.gexaenergy.com/privacy-policy. Terms of use: https://www.gexaenergy.com/terms-of-use. The Gexa Energy mobile app is only available for residential customers at this time. Gexa Energy, LP PUCT #10027. Gexa Energy address: 20455 State Highway 249, Suite 200 Houston, Texas 77070

About

CEC Laundry Pay

This app offers a convenient way to pay for laundry cycles at participating locations. Users can purchase credit within the app and use it to start washers and dryers via Bluetooth. It also provides transaction history and machine availability.

Highlights
  • Pay for laundry cycles
  • Purchase credit within the app
  • Start machines via Bluetooth
  • View transaction history
  • Check account balance
  • Receive cycle completion alerts
Features
Read full description

ATTENTION: Only for use in participating laundry locations. CEC Laundry Pay is an iPhone application providing the easiest and smartest complete laundry solution. This app allows you to pay for laundry cycles from your account by using Bluetooth to communicate with the washer or dryer. Simply use CEC Laundry Pay to purchase credit right from the app, then use that credit for your laundry. A full accounting is available to see your transaction purchase history. • Scan the QR code of your laundry room (one time process) • Start laundry machines via Bluetooth by scanning QR code on the machine • Check your card/account balance, and add value to your account for laundry. For participating laundry rooms, you can view machine availability as well as receive alerts when your laundry cycle is complete.

Screenshots

Gexa Energy4 screens
CEC Laundry Pay4 screens

Verdict

The call

Gexa Energy and CEC Laundry Pay both sit at 4.6 stars, but that hides the real split: 73% of CEC Laundry Pay's written reviews are positive against 22% of Gexa Energy's. CEC Laundry Pay also leads on iOS requirement (10.0 vs 15.0). Gexa Energy's advantage is update cadence (every 2 weeks vs every 19 months) and ratings volume (11K vs 419). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.6 for Gexa Energy against 4.5 for CEC Laundry Pay. That said, the two scores are not equally well evidenced: Gexa Energy has 11K ratings behind it against 419, so its average is the more settled of the two. Written reviews are what separate them: 22% of Gexa Energy's written reviews are positive against 73% of CEC Laundry Pay's.

UpkeepUpdate frequency

Gexa Energy ships an update every 2 weeks, CEC Laundry Pay every 19 months. Both last shipped on October 26, 2026.

Scorecard4 real differences · 6 level
Gexa Energy versus CEC Laundry Pay: the parameters behind the verdict, then further details
ParameterGexa EnergyCEC Laundry Pay
PriceFreeFree
Rating4.6 (11K ratings) — better4.5 (419 ratings)
Positive reviews21.7% of reviews73.4% of reviews — better
Number of ratings11K — better419
Update frequencyEvery 2 weeks — betterEvery 19 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.010.0 — better
Further details — not scored
Size260 MB67 MB
Age rating4+4+
DeveloperGexa Energy LPKioSoft Technologies LLC

Customer experience

Gexa Energy

All ratings10,513 ratings
Positive89.9%
Neutral2.3%
Negative7.8%
Written reviews161 reviews
Positive21.7%
Neutral3.7%
Negative74.5%

CEC Laundry Pay

All ratings268 ratings
Positive84.7%
Neutral3.0%
Negative12.3%
Written reviews79 reviews
Positive73.4%
Neutral2.5%
Negative24.1%

User reviews

Gexa Energy

From 11K App Store ratings

What we love

  • 💻 Easy to use app
  • 💰 Affordable electricity rates
  • 🤖 Good customer service
  • 📊 Helpful usage insights

Room to improve

  • 🐛 Frequent app crashes and bugs
  • 💳 Issues with payment processing
  • ⏰ Inconsistent due dates
  • 🔒 Unreliable account access

CEC Laundry Pay

From 419 App Store ratings

What we love

  • 👍 Easy to use and intuitive interface
  • 🚀 Quick and responsive app performance
  • 💳 Convenient cashless payment system
  • 🔔 Helpful notifications for cycle completion
  • ⏱️ Accurate time tracking for wash/dry cycles

Room to improve

  • 💸 Expensive pricing for laundry loads
  • 📢 Excessive advertisements in app
  • 🔧 Poor maintenance of physical machines
  • 😤 Unresponsive customer support
  • 💔 No refund policy for errors or malfunctions

Bugs and requests

Gexa Energy

Reported bugs

4 issues
  • Login screen freezes
  • App fails to load after updates
  • Incorrect billing information and charges
  • Inability to access account details

Requested features

4 requests
  • Improved app stability and reliability
  • Real-time usage tracking and alerts
  • Seamless payment options
  • Better communication on billing and account changes

CEC Laundry Pay

Reported bugs

8 issues
  • Random logout without warning
  • Money disappears from account after logout
  • App cannot find location despite valid registration code
  • Credit card information not saved properly
  • SMS verification fails with certain phone numbers (German numbers)
Show 3 more
  • Location compatibility errors
  • App crashes or fails to connect to machines
  • Charges applied without service provided

Requested features

8 requests
  • Smaller payment increments (less than $10 minimum)
  • Multiple simultaneous user logins
  • Refund mechanism for lost or erroneous charges
  • Removal of advertisements
  • Better machine maintenance tracking
Show 3 more
  • Improved customer support responsiveness
  • Larger washing machine capacity options
  • Location compatibility improvements

In-app purchases

None

Gexa Energy

No in-app purchases

None

CEC Laundry Pay

No in-app purchases

Questions

Is Gexa Energy free?
Gexa Energy is free to download, with no in-app purchases.
Is CEC Laundry Pay free?
CEC Laundry Pay is free to download, with no in-app purchases.
Which has better reviews, Gexa Energy or CEC Laundry Pay?
Gexa Energy is rated higher. Gexa Energy averages 4.6 out of 5 from 11K ratings, while CEC Laundry Pay averages 4.5 from 419 ratings.
Do Gexa Energy or CEC Laundry Pay have ads?
Neither Gexa Energy nor CEC Laundry Pay shows ads.
Which is updated more often, Gexa Energy or CEC Laundry Pay?
Gexa Energy ships an update every 2 weeks, and CEC Laundry Pay every 19 months. Most recently, Gexa Energy was updated on October 26, 2026 and CEC Laundry Pay on October 26, 2026.

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