Comparison

Gexa Energy vs BTX 311

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Gexa Energy

Manage and optimize your home energy usage with this app. It integrates smart devices and your account to help you track electricity consumption, view bills, and control smart thermostats for improved efficiency and comfort.

Highlights
  • Track electricity usage
  • View and manage bills
  • Control smart thermostats
  • Customize thermostat schedules
  • View account preferences
  • Review plan details
Features
Read full description

The Gexa Energy mobile app makes managing and optimizing your home energy usage simple. By integrating all of your connected smart devices, Gexa Energy plan, and Gexa Energy My Account, the Gexa Energy mobile app empowers customers to optimize their energy usage to meet their energy goals. With the mobile app you can: • Track your electricity usage over time • View your bill and manage your payments • Change your account preferences • Review your plan details and renew with ease If smart thermostats or other home energy management devices are integrated with your Gexa Energy plan or services, you can: View your Dashboard • Quickly view data on your smart devices, bill, and other important metrics at a glance and all in one place. Maintain comfort in your home • Control your connected smart thermostat(s) from anywhere, anytime using the mobile app. Improve your energy efficiency • Easy set up and customization of a smart thermostat schedule. For our privacy policy, visit https://www.gexaenergy.com/privacy-policy. Terms of use: https://www.gexaenergy.com/terms-of-use. The Gexa Energy mobile app is only available for residential customers at this time. Gexa Energy, LP PUCT #10027. Gexa Energy address: 20455 State Highway 249, Suite 200 Houston, Texas 77070

About

BTX 311

Connect with your city services directly from your smartphone. Submit and track non-emergency service requests, access knowledge articles, and engage with city departments like never before.

Highlights
  • Submit new service requests
  • Track existing requests
  • Attach photos to requests
  • Map request locations
  • Access knowledge base
  • Connect with city departments
Features
Read full description

BTX 311 is the City of Burleson's official app for connecting with local government on the go. Residents can submit and track non-emergency service requests, from potholes and drainage issues to trash pickup, animal services, code compliance, and parks concerns, complete with photos and map locations for faster resolution. With direct access to a city staff member and real-time request tracking, BTX 311 makes it simple to report problems, get answers, and stay connected.

Screenshots

Gexa Energy4 screens
BTX 3114 screens

Verdict

The call

The clearest difference is rating: Gexa Energy at 4.6 against BTX 311's 2.3. Gexa Energy also leads on update cadence (every 2 weeks vs every 5 months) and ratings volume (11K vs 3). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Gexa Energy holds the better App Store score, 4.6 against 2.3. That said, the two scores are not equally well evidenced: Gexa Energy has 11K ratings behind it against 3, so its average is the more settled of the two.

UpkeepUpdate frequency

Gexa Energy ships an update every 2 weeks, BTX 311 every 5 months. Both last shipped on October 25, 2026.

Scorecard4 real differences · 6 level
Gexa Energy versus BTX 311: the parameters behind the verdict, then further details
ParameterGexa EnergyBTX 311
PriceFreeFree
Rating4.6 (11K ratings) — better2.3 (3 ratings)
Positive reviews21.7% of reviews—
Number of ratings11K — better3
Update frequencyEvery 2 weeks — betterEvery 5 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better18.0
Further details — not scored
Size260 MB149 MB
Age rating4+12+
DeveloperGexa Energy LPThe City of Burleson

Customer experience

Gexa Energy

All ratings10,513 ratings
Positive89.9%
Neutral2.3%
Negative7.8%
Written reviews161 reviews
Positive21.7%
Neutral3.7%
Negative74.5%

BTX 311

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%

Bugs and requests

Gexa Energy

Reported bugs

4 issues
  • Login screen freezes
  • App fails to load after updates
  • Incorrect billing information and charges
  • Inability to access account details

Requested features

4 requests
  • Improved app stability and reliability
  • Real-time usage tracking and alerts
  • Seamless payment options
  • Better communication on billing and account changes

BTX 311

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Gexa Energy

No in-app purchases

None

BTX 311

No in-app purchases

Questions

Is Gexa Energy free?
Gexa Energy is free to download, with no in-app purchases.
Is BTX 311 free?
BTX 311 is free to download, with no in-app purchases.
Which has better reviews, Gexa Energy or BTX 311?
Gexa Energy is rated higher. Gexa Energy averages 4.6 out of 5 from 11K ratings, while BTX 311 averages 2.3 from 3 ratings.
Do Gexa Energy or BTX 311 have ads?
Neither Gexa Energy nor BTX 311 shows ads.
Which is updated more often, Gexa Energy or BTX 311?
Gexa Energy ships an update every 2 weeks, and BTX 311 every 5 months. Most recently, Gexa Energy was updated on October 25, 2026 and BTX 311 on October 25, 2026.

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