WASH vs Tumble
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
WASH
Pay for laundry services conveniently using your mobile device. Check machine availability, receive notifications when your cycle is complete, and access helpful laundry tips. This app is designed for network-connected laundry rooms.
- Convenient mobile pay for laundry
- Check machine availability
- Get notified when laundry is done
- Laundry tips and hacks
- Request machine service
- In-app support
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Mobile payment meets smart laundry! ONE APP DOES IT ALL • Convenient mobile pay for laundry • Check machine availability and get notified when laundry is done • Tips, Tricks and Laundry Hacks • Request Machine Service • In-app Support FOR NETWORK CONNECTED LAUNDRY ROOMS See what machines are available and in-use from wherever you are and receive real-time notifications when your laundry completes. IT’S AS EASY AS 1-2-3 Setup an account and fill in the required fields. Add funds using your credit/debit card and then find the machine you want to use and tap pay. SUPPORT Need help? We have multiple ways to reach our support team, day or night. Email us at: mobilesupport@washlaundry.com. **Mobile pay is only available for WASH-Connect enabled machines**
Tumble
Manage laundry day with ease from your apartment. View machine availability, pay cashless, and get real-time cycle updates. Opt for on-demand pickup and delivery for a quick turnaround.
- Mobile machine availability
- Cashless payments
- Real-time cycle status
- On-demand pickup and delivery
- Apartment laundry management
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Tumble makes laundry day easy, seamless or eliminated altogether. Our dual-purpose app gives residents mobile-first functionally from the comfort of their apartment homes. View machine availability, pay totally cashless, and receive real-time cycle status updates. Tap into Tumble Pickup & Delivery to get the fastest on-demand service out there, your laundry picked up, done and delivered to your front door in just hours. Learn more at www.tumble.to and www.jointumble.com. Follow us on social media @TumbleLaundry.
Screenshots
Verdict
The clearest difference is rating: WASH at 4.4 against Tumble's 3.0. WASH also leads on monetization model (free vs free with in-app purchases) and ratings volume (199K vs 104). Tumble's advantage is update cadence (weekly vs every 4 weeks) and review sentiment (33% vs 24%). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
WASH holds the better App Store score, 4.4 against 3.0. That said, the two scores are not equally well evidenced: WASH has 199K ratings behind it against 104, so its average is the more settled of the two. Written reviews complicate that: 24% of WASH's written reviews are positive against 33% of Tumble's, so the app with the better star average is not the one people write more warmly about.
WASH ships an update every 4 weeks, Tumble weekly. The most recent releases landed on November 2, 2026 and October 29, 2026 respectively.
| Parameter | WASH | Tumble |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (199K ratings) — better | 3.0 (104 ratings) |
| Positive reviews | 24.2% of reviews | 32.6% of reviews — better |
| Number of ratings | 199K — better | 104 |
| Update frequency | Every 4 weeks | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Best chart rank | #113 — better | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.1 — better | 16.0 |
| Further details — not scored | ||
| Size | 67 MB | 155 MB |
| Age rating | 4+ | 4+ |
| Developer | WASH Multifamily Laundry Systems | Clarified |
Customer experience
WASH
Tumble
User reviews
WASH
From 199K App Store ratingsWhat we love
- 🚀 Easy to use
- 🚀 Convenient payment method
- 🚀 Able to monitor laundry status
- 👍 Nice feature updates
Room to improve
- 🐛 Buggy and glitchy app
- 🐛 Inaccurate machine status and timers
- 🐛 Connectivity issues with machines
- 💰 Predatory minimum reload amounts
- 🤬 Poor customer service and support
Tumble
From 104 App Store ratingsWhat we love
- 🚀 Fast and responsive customer support
- 👍 Easy-to-use app interface
- 💡 Innovative wash-and-fold delivery service
- 🔒 Machine locking feature prevents theft
- ⏱️ Quick turnaround times for laundry delivery
Room to improve
- 🐛 Machines frequently malfunction and go offline
- 💸 Charges users for failed cycles
- 😤 Inadequate machine maintenance and repairs
- 🚫 Inaccurate machine availability status in app
- ⏳ Slow customer support response times
Bugs and requests
WASH
Reported bugs
4 issues- App crashes and freezes
- Machines not detected or disconnecting
- Incorrect charge amounts
- Notification issues
Requested features
4 requests- Allow custom reload amounts
- Improve machine availability tracking
- Add timer functionality
- Implement refund/balance transfer options
Tumble
Reported bugs
15 issues- 10-minute delay before using finished machines
- App fails to process orders randomly
- Machine scanner says 'in use' when machine is empty
- App UI changes inconsistently between sessions
- Payment declined despite sufficient funds
Show 10 moreShow fewer
- Login credentials lost after app update
- Password reset link never received
- App locks users out without recovery options
- Machine status doesn't reflect actual availability
- Machines offline/unable to connect to app
- Cycle timer counts down even when machine is broken
- Machines fail to start after payment processed
- App doesn't keep users logged in
- Slow app download times (over 1 hour)
- Chat support messages marked as 'seen' but never answered
Requested features
11 requests- Cycle completion notifications with sound alerts
- Dark mode for app interface
- Real-time accurate machine availability status
- Phone support option instead of chat-only
- Ability to set default building address
Show 6 moreShow fewer
- Manual card payment option at machines
- Lower minimum deposit requirement (reduce from $10 to $1)
- Out-of-order signs on broken machines
- User profile editor for account settings
- Persistent login sessions
- Ability to pay with quarters/cash
In-app purchases
WASH
No in-app purchases
Tumble
No in-app purchases
