Actually the worst customer service I’ve ever experienced.
Actually the worst customer service I’ve ever experienced. I’ve never left an app review, but after prob 20 insanely horrible instances I had to. They’ve dropped my laundry at wrong locations, given me someone else’s dirty laundry, shrunken my cashmere and wool, etc etc. All of this has happened while having the worst in app assistance I’ve ever dealt with by a landslide. I am regularly shocked by how idiotic this people are. Nobody ever seems to be communicating and everyone is confused. They’re also only available during the work day so this is only a helpful service if you work from home, and then why would you even need it. I actually hate this service, but I received it as a gift. I’m currently unable to place an order due to some glitch because I canceled my last order, and I have been texting someone for almost THREE WEEKS trying to get them to fix it. And I know it can’t be that hard because last time this happened to me someone fixed it in a few minutes.
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DCdeka ey cs
Amazing Machines & Outstanding customer service
Everything was perfect! The machines were always clean and worked great. On one occasion, my machine had an issue, but the customer service team responded immediately and fixed it right away.
ABALI BENISMAIL
Customer service
The machines are a pain but customer service is on point
GFGree fan
No availability
I’m convinced there’s only one guy in the city doing laundry. I haven’t even been able to use Tumble in months because they never have anyone available. I looked today and this week they’re only working 9-2, Tuesday to Friday. If I was home all day I wouldn’t need to send my laundry out. It was a great concept though!
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WWhit9875431
Unresponsive
The machines don't stay online. Technicians do not help or reimburse for machine failures. Untrustworthy and unreliable
HHallyemp
