FirstKey Homes Resident vs myKCMO
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
FirstKey Homes Resident
Manage your rental home with ease. Pay rent, submit maintenance requests, and access important information all from your mobile device. This app simplifies your living experience and helps you love where you live.
- Pay rent
- Submit maintenance requests
- Manage rental home
- Convenient on-the-go access
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Use the FirstKey Homes Resident app to Unlock More from your rental home. Pay rent and more ... quickly, conveniently and on the go. The FirstKey Homes Resident app makes it easy to love where you live!
myKCMO
This app connects residents with their city government. Access municipal court services, report city issues, find elected officials, and pay bills online. Stay informed about city resources and public safety.
- Municipal Court access
- Report and track city issues
- Find elected officials
- Pay city bills online
- Access city resources
- KC BizCare information
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Engage with your city like never before by downloading the official City of Kansas City, MO app! With features like Municipal Court, Report an Issue, Compass KC, Pay Online, and KC BizCare, you’ll find it easier than ever to stay connected with the City of Kansas City, MO with just a few taps on your mobile device. Elected Officials and Hear From Us features allow you to have all the important contact and destination information in your city. Learn about your city’s resources, public safety and elected officials. Easily report and track issues within the city with just a few taps with the Report an Issue and Issues I’ve Reported features. Download your city’s app and start engaging with your city on a more meaningful level. Become a MyKCMO resident today!
Screenshots
Verdict
The clearest difference is rating: FirstKey Homes Resident at 4.6 against myKCMO's 2.1. FirstKey Homes Resident also leads on review sentiment (45% vs 9%) and ratings volume (7.9K vs 86). myKCMO's advantage is update cadence (every 2 weeks vs every 9 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
FirstKey Homes Resident holds the better App Store score, 4.6 against 2.1. That said, the two scores are not equally well evidenced: FirstKey Homes Resident has 7.9K ratings behind it against 86, so its average is the more settled of the two. Written reviews point the same way: 45% of FirstKey Homes Resident's written reviews are positive against 9% of myKCMO's.
FirstKey Homes Resident ships an update every 9 months, myKCMO every 2 weeks. The most recent releases landed on October 26, 2026 and October 22, 2026 respectively.
| Parameter | FirstKey Homes Resident | myKCMO |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (7.9K ratings) — better | 2.1 (86 ratings) |
| Positive reviews | 44.7% of reviews — better | 9.3% of reviews |
| Number of ratings | 7.9K — better | 86 |
| Update frequency | Every 9 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 15.6 — better | 16.6 |
| Further details — not scored | ||
| Size | 64 MB | 27 MB |
| Age rating | 4+ | 4+ |
| Developer | Yardi Systems, Inc. | City of Kansas City, MO |
Customer experience
FirstKey Homes Resident
myKCMO
User reviews
FirstKey Homes Resident
From 7.9K App Store ratingsWhat we love
- 👍 Easy to pay rent and bills
- 🚀 Convenient app for managing rental
- 💡 Points for paying early
Room to improve
- 🐛 Buggy app with frequent logout issues
- 💰 High fees for payment options
- 🤔 Lack of transparency in utility billing
myKCMO
From 86 App Store ratingsWhat we love
- 👍 App seems fine (wgraviett)
- 👍 Amazing app - many updates done (JamesBouchard)
- 👍 This app is so much easier than calling City Hall (Teesign)
Room to improve
- 😞 App is worthless
- 😞 Horrible! Doesn’t even work.
- 😞 Barely functional
- 😞 The app doesn’t work.
- 😞 Trash schedule/map not found
Bugs and requests
FirstKey Homes Resident
Reported bugs
3 issues- Inability to add/use preferred payment methods
- Maintenance requests not going through
- Incorrect rent/utility amounts displayed
Requested features
3 requests- Ability to see utility bill details in app
- Option to make partial payments
- Improved color contrast and readability
myKCMO
Reported bugs
27 issues- 🐛 Display format is messed up after closing a photo
- 🐛 App times out constantly
- 🐛 Tickets can’t be tracked
- 🐛 App barely works, slow loading
- 🐛 Some things never seem to work
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- 🐛 App won't let me select a type of issue
- 🐛 App won't let me submit any reports
- 🐛 Map to report an issue/location not working, stays loading
- 🐛 Mapping doesn't work, search by address/city/state/zip doesn't work
- 🐛 Moving the location on the map moves about half a mile every 3 minutes
- 🐛 App always seems to time out and fail to submit reports
- 🐛 No back button
- 🐛 Navigation is not intuitive or user friendly
- 🐛 Can't easily go from one section to another
- 🐛 App freezes up every time or says network error
- 🐛 Requests constantly time out
- 🐛 System timed out multiple times
- 🐛 Map freezes
- 🐛 Pull down menus don’t always drop
- 🐛 App freezes and you can’t continue submitting issues
- 🐛 Constantly saying there’s server issues
- 🐛 Display format bug
- 🐛 Timeout issues with map and submission
- 🐛 Glitches and long load time when moving pin on map
- 🐛 Property search functionality doesn’t work
- 🐛 Moving the pin to the property doesn’t work
- 🐛 App locks up when getting the location map
Requested features
3 requests- 💡 Add a filter option for viewing reports (open/closed/pending)
- 💡 Need satellite map view for more accurate reporting
- 💡 Change font of the header to something lighter
In-app purchases
FirstKey Homes Resident
No in-app purchases
myKCMO
No in-app purchases
