Equitable Mobile App vs Franklin Templeton® U.S.
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Equitable Mobile App
Manage your financial accounts, investments, and retirement plans conveniently on the go. Access account details, documents, and update your profile. Connect with your financial professional and customer service.
- Account access with FaceID/TouchID
- Consolidated account view
- Access to historical documents
- Investment management
- Profile updates
- Payment scheduling
- Financial professional contact
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Our Equitable Mobile app offers new features and functionality so you can manage your accounts on the go. Convenient access to your accounts: • Support for touch FaceID® and TouchID® • View all your Equitable accounts in one view • Access to up to seven years’ worth of documents where available Manage your accounts and investments in one place: • Review activity and balances • Research and change your investment options • Keep your important information up to date under profile • Schedule and make payments Helping you stay connected: • Find your Financial Professional’s contact information • Chat with customer service during business hours for available products Our Equitable Mobile app is protected by safeguards similar to those we use to protect your privacy and security online. You can visit our usage agreement and online privacy policy to learn more. Download the Equitable Mobile app today to simplify managing your retirement and investment accounts. Equitable is the brand name of the retirement and protection subsidiaries of Equitable Holdings, Inc., including Equitable Financial Life Insurance Company (NY, NY), Equitable Financial Life Insurance Company of America, an AZ stock company with main administrative headquarters in Jersey City, NJ, and Equitable Distributors, LLC. Equitable Advisors is the brand name of Equitable Advisors, LLC (member FINRA, SIPC) (Equitable Financial Advisors in MI and TN). GE2887944 (6/20) (Exp.6/22)
Franklin Templeton® U.S.
Manage your investment accounts on your iPhone with secure login options. View balances, transaction history, and rates of return. Submit purchases or redemptions conveniently from anywhere.
- Secure Face ID/Touch ID login
- View account balances
- Transaction history
- Investment rates of return
- Submit purchases and redemptions
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Now you can manage your Franklin Templeton accounts on your iPhone®. Current capabilities: • Log in using Face ID® or Touch ID® so there’s no need to remember logins and passwords • View your account balances, transaction history and investment rates of return • Submit purchases or redemptions anytime, anywhere Log in with your existing franklintempleton.com credentials, or register directly on the app using your fund-account number (found on account statements or tax documents).
Screenshots
Verdict
The clearest difference is rating: Equitable Mobile App at 4.7 against Franklin Templeton® U.S.'s 1.7. Equitable Mobile App also leads on review sentiment (27% vs 1%) and ratings volume (36K vs 130). Franklin Templeton® U.S.'s advantage is iOS requirement (16.0 vs 18.6). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Equitable Mobile App holds the better App Store score, 4.7 against 1.7. That said, the two scores are not equally well evidenced: Equitable Mobile App has 36K ratings behind it against 130, so its average is the more settled of the two. Written reviews point the same way: 27% of Equitable Mobile App's written reviews are positive against 1% of Franklin Templeton® U.S.'s.
Equitable Mobile App ships an update every 6 weeks, Franklin Templeton® U.S. monthly. The most recent releases landed on November 13, 2026 and November 11, 2026 respectively.
| Parameter | Equitable Mobile App | Franklin Templeton® U.S. |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (36K ratings) — better | 1.7 (130 ratings) |
| Positive reviews | 27.5% of reviews — better | 1.3% of reviews |
| Number of ratings | 36K — better | 130 |
| Update frequency | Every 6 weeks | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 18.6 | 16.0 — better |
| Further details — not scored | ||
| Size | 15 MB | 37 MB |
| Age rating | 4+ | 4+ |
| Developer | Equitable Financial Services, LLC | Franklin Templeton Investments |
Customer experience
Equitable Mobile App
Franklin Templeton® U.S.
User reviews
Equitable Mobile App
From 36K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Efficient app performance
- 💡 Convenient account access
- 🔒 Secure login options
Room to improve
- 🐛 Frequent crashes and bugs
- ⏱️ Slow loading times
- 🔍 Limited functionality
- 📱 Poor mobile optimization
Franklin Templeton® U.S.
From 130 App Store ratingsWhat we love
- 👍 Basic functionality for transactions
- 👍 Simple layout for basic tasks
- 👍 Works for some users
Room to improve
- 🐛 App crashes frequently
- 🐛 Login issues are rampant
- 🐛 Face ID malfunctions
- 🐛 One-time PIN issues
- 🐛 Poor user interface/design
Bugs and requests
Equitable Mobile App
Reported bugs
3 issues- Login issues and account access problems
- Compatibility problems with newer device updates
- Unreliable app performance and stability
Requested features
4 requests- Improved transaction history and reporting
- Enhanced mobile-friendly design
- Ability to initiate transfers and payments within the app
- Customizable dashboard and account views
Franklin Templeton® U.S.
Reported bugs
68 issues- Face ID doesn't work
- App reports returns incorrectly
- Cannot open tax docs on the app
- App is barely functional
- Glitches every step of the way
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- Cannot get into see account information
- App never sends PIN code
- Near impossible to log in
- App glitches constantly
- Extremely slow and unhelpful
- Error when trying to log in
- Credentials incorrect error
- Cannot reset password
- Face ID needs resetting regularly
- No statements or tax documents available
- Required PIN is never sent
- App not consistently working when logging in
- Loses Face ID frequently
- Sends many pins that do not work
- Account locks upon trying to access
- One-time PIN feature makes app inaccessible
- App glitches, shows garbage information
- App forgets Face ID
- App doesn't remember device
- Requires skipping through ads
- Figures don't always add up
- Face ID works poorly
- Inconsistent Face ID availability
- Inconsistent two-step authorization
- App cannot log on with iPad
- Rarely logs on with iPhone
- Constantly sending one-time codes that do not work
- Locked out every single time
- Login process has not worked since updates
- Signing in with user and password is laborious
- Numerous OTPs resulting in lockout
- Website login is just as bad
- App freezes with a spinning ring
- App locks out after multiple updates
- Forced to call customer service to unlock account
- App update broke login
- Password reset scheme is broken
- App doesn't remember Face ID saved login
- Old login information doesn't work
- App locked out after updates
- Login page didn't update with website update
- App requires additional code with no delivery indication
- Password and one-time code flagged as invalid
- App doesn't recognize setup information
- App crashes
- App bugs
- Cannot do anything except check balance
- Cannot see a chart
- iPad app isn't rescaled
- App crashes immediately after Face ID
- App cannot get past Face ID
- App crashes after attempting to log in
- App crashes on login
- App crashes at login prompt
- Session expired error
- App says to install latest version but no updates available
- Bug shows buy transactions under one fund, dividends in another
- Unable to get past Text Messaging Consent Policy screen
- Cannot get past mobile phone verification
- Error 'rate limit violated'
- Cannot get past text consent screen
- Will not allow past consent screen
- Says rate limit violated when trying to consent to text message rule
Requested features
16 requests- Redo the entire app
- Major renovation needed
- Ability to see statements and tax documents
- Improve Face ID reliability
- Provide a way to generate one-time PIN
Show 11 moreShow fewer
- Add email verification for OTP
- Send OTP via text message
- Improve app design and user-friendliness
- Add graph format for account details
- Allow research on other funds
- Improve app responsiveness
- Make app intuitive
- Bring back Face ID functionality
- Improve contribution information accuracy
- Add account type to account list
- Rescale iPad app for larger screen
In-app purchases
Equitable Mobile App
No in-app purchases
Franklin Templeton® U.S.
No in-app purchases
Questions
Is Equitable Mobile App free?
Is Franklin Templeton® U.S. free?
Which has better reviews, Equitable Mobile App or Franklin Templeton® U.S.?
Do Equitable Mobile App or Franklin Templeton® U.S. have ads?
Which is updated more often, Equitable Mobile App or Franklin Templeton® U.S.?
Other comparisons
